Replied quickly and very courteous and knowledgeable . Very prompt and helpful . The quote was…read morereasonable

She worked well on handling my policy case. I was very happy with outcome in getting me the best…read morerate

Great insurance agency! Very detailed service. They work with you to help you get the best value…read morefor your insurance dollar. I have my homeowners insurance with them. They also do taxes.

I have been using Capital Shield Agency for over 15 years. John and his staff are pleasant,…read moreprofessional, knowledgeable and helpful. I have contacted the office numerous times with policy questions and always received a quick, accurate answer. I am happy and satisfied with our insurance policies and their customer service. John and his staff are very nice people and will go the extra mile to help others.

I've been a customer of Allegiance for almost two years. It's been smooth sailing since day one…read more Adam and his team was able to provide us with multiple insurance options for our commercial properties and expertly advised us through which he'd recommend and why. Recently we had an issue, when our bank mistakenly forced placed insurance on our commercial mortgage for mechanical breakdown policy, for no logical reason. Allegiance not only notified us, proactively worked on our behalf to clarify the issue and get back our monies from being overcharged. I can't say enough good things about the customer service and support. The team is prompt, educated on various products, and committed to needs of their clients. I would highly recommend using them to anyone. Wish I moved my business here sooner!

I was shopping for insurance for my investment properties, home/ auto and called few…read moreagencies/brokers. I was not satisfied with any quotes I was provided until I called Allegiance. Allegience was fast and quick to provide me with quotes from different insurance carriers on the same day and explained every coverage in details. They got me excellent bundled coverage for my home and auto from one carrier, and another great dwelling coverage for my rentals from a diffrent one. They will not try to convince you to get extra coverage that you won't need, like other insurance agents. It was a smooth and easy process doing business with them.Highly recommend their service.

MetLife has the worst customer service on every level. Their outsourced, offshore employees can't…read moreanswer questions to withdrawal my annuity account. I finally got my lump sum physical check on Wednesday, Sept 10, 2024, which I mobile deposit that same day. I believed that the check would be good, but no! It bounced. I'm overdrawn by $300, with a temporary week long hold until next Friday! I've contacted the Annuity Complaint Agent, by phone and email the last three days. No reply! No one uses their phone or email out of office notifications. Now I need to wait out my other monthly income to offset my insufficient funds on account due to MetLife's bounced check. Sure! I can loan MetLife money! Pretty damn shady and pathetic. Leaving me to hold an empty money bag with NO MONEY! Scam artists!

This is the worst company I have ever dealt with!! Almost no…read moreone knows what they are doing. They are completely incompetent to say the least! I changed the beneficiary on my father's life insurance policy or so I thought. All documents were submitted and I was told the check would be issued within 60 to 65 days. That's an awe fully long time for a check to be issued. I as in contact with them multiple times spending inordinate amounts of time waiting for a representative to answer the call them to follow up and make sure there was no problem. They told me an important document was never submitted. This is after almost seven months of trying to get this matter resolved and submitting all the necessary documents. After speaking to a barrage of representatives, I decided to just submit the document all over again. I called them to make sure they received it. They had but here's the kicker, the representative told me they had the missing document. It was there all along, but no one could find it. How is that possible-gross incompetence is the answer. Stay away from this company unless you like to be tortured. Then just the other day something told me to call

I rarely give 5-star review but I feel Coastal Insurance and their team deserve this recognition…read more Recently I purchased a house and my mortgage broker pushed me to use their insurance company for obvious reason. While the pricing is great, I wanted to compare both the rate and the coverage. I emailed 5 different insurance companies and 4 of them immediately said "we'll get you the same policy for the same money" but only ONE came back to me and said you are not being covered properly and there's conflicting info in the underwriting language. That firm was none other than Coastal Insurance (see attached email). While their policy came back to be $200 more, but their policy also offers substantially more coverage. I would've rather pay the extra money than to leave myself exposed to a potential loss and claim denial b/c I didn't read the fine print. In a society where speed and cheap trumps service and common sense, it's refreshing to see a company that is thorough and didn't "sell me on price and price alone." Just an FYI, they also have an affiliate that provide tax grievance service and have saved me thousands of dollars with my commercial and residential properties.

For many of my insurance needs, I work with the Claussen Agency, specifically with my Rep Dan…read moreGorman. He is terrific(efficient, friendly and at the end of the day does what is best for my circumstance.) I use Clausen Agency for Work Comp, Landlord Ins Policies as well as Vacant Property Policies on Real Estate Investments. Keep up the good work

If you ask me who I'd phone if my life depended on it.. Phil…read more Phil is such an amazing individual. He has helped me time and time through. His work ethic, attitude toward life, and sweet personality make me come back time and time again. I will continue to use Phil as my main person for all insurance needs. Plan with Phil is A++, great book.

Very pleasant !! My agent, Phillip is always prompt and…read morefriendly when I need help. He goes the extra mile to ensure my husband and I receive the best service possible!

great work environment great staff managers are the bestread more

Above and beyond is all I can say. My husband and I have had our insurance through Accent for many…read moreyears. Recently my husband's sister passed away and unfortunately during her illness, several invoices became past due including her home and auto insurance. Liberty Mutual sent a very terse letter, even though they knew she passed, that they were cancelling with no interest in renewal. We called Larry R. at Accent who immediately jumped on our very serious problem and within 1 week all was resolved for just as good of coverage at a less expensive premium. I highly recommend them. Dependable, trustworthy & great business.

Best kept secret in the Hudson Valley! If you want the best…read moreinsurance at a quality price, this is your one stop for all your insurance needs. We have had multiple issues with other brokers such as being underinsured or having the same insurance at a much higher price and Larry took care of all of us. They also helped us with retirement planning and at the last dip in the market, we actually made a little money! I would never ever go anywhere else. You guys are the best!

Very disappointing experience. Mike and his team were unresponsive, not helpful, and seemed…read morecompletely careless with my insurance policies. I would not recommend.

Mike Cordero; State Farm Agent is very professional, always helpful, kind and compassionate. He…read moregoes above and beyond to get to everyone, even with a busy schedule. Those who would say the opposite are wrong, and probably have underlying issues that contribute to their insurance issues, because Michael is 100% attentive, and trains his staff to provide outstanding support too. I would highly recommend doing business with Michael. He covers the tri-state areas NY/NJ/CT. I will always do business with him.

This was such a Ineffable and pleasant experience, from beginning to end. Words cannot explain how…read moremuch effort the team assigned to my case delivered.