We had a terrible experience with this company. We were referred to them by American Home Shield…read more The technician had no idea how to work on our dual zone equipment. I found him googling solutions on his phone. After he worked on our system, our A/C stopped working in hot summer heat. The technician left us with a non-working system. Not in the same condition as when he arrived. The owner, Chris, stopped answering my phone calls and I had to call from an anonymous number to get him to answer the phone. The owner himself finally returned to get the A/C back to the condition it was in when they arrived. We ended up having to hire another company to fix their errors. Very unprofessional and unreliable.

Beware!!!!!Chris showed up and under my American Home Warrany I had to pay him $150.00. He said he…read moreordered a seal for my furnace and he closed out my claim while still at my home. He never came back or followed up, just took my $150. 00 copay. When I texted him every few weeks checking he said it was still ordered. 1.5 years later nothing...what a scammer

Want HVAC with a sense of humor and lots of experience? Look no further! These guys are smart and…read moredetail oriented. We just moved to a new house and needed a full overhaul. New furnace, a/c and humidifier. Ouch! Called Franzen and from the time they inspected our old system to ordering our new equipment and getting us in for install, it was just a little over a week. Amazing turn around time and service! Very fair pricing too. Tony worked with our budget and have us a few different options. He explained the various levels of furnace efficiency and helped us choose the right equipment for our house. We ended up going with the most efficient unit and he explained the additional vent pipe that this would require that was included in the installation process. Jason and Trevor completed the install. They were so kind, respectful and knowledgeable. They went the extra mile to talk to my kids and keep an eye on our dog while I took the kids out. It was really a pleasure to have them over working on our house. Very tidy too! Put down lots of drop clothes to protect our carpet. Jason constructed a new plenum for our furnace and his sheet metal skills are really on point! Very clean work. He takes pride in what he does. Same thing with the piping. He figured out how to assemble the new vent piping so that it would be as flush to the ceiling as possible. Excellent workmanship and really excellent people to work with!

I've been working with tradesmen and contractors in business and personal life for 50 years, and…read moreI've never worked with anyone better than Tony. He responds to calls after business hours in a way that makes you think he's your best friend. Heck, my best friend doesn't respond like that! Anyway with good pricing, and over the top service (even helping you over the phone to avoid a service call) I can't ask for a better professional to handle my HVAC and mechanicals issues!

Value I was first…read moreintroduced to this company by a couple of friends, and when I ran into problems with my furnace resulting from another company's not so good work, I'm grateful my friends reminded me of Neighborhood Heating & AC. They were prompt, courteous, knowledgeable and informative. Their work was impeccable and they left my home spotless. They will forever be my go to's for HVAC maintenance and repair. Give them a call....their service is top notch!

I was having issues with my furnace and called Neighborhood Heating and Cooling. They got me on the…read moreschedule as soon as possible, and their tech even called to let me know he was on his way. The tech was friendly, patient, and professional. He answered every question I had and explained what he was doing. I was given all my options upon diagnosis. Neither he nor the staff members ever pressured me into any services or products. I would highly recommend using Neighborhood Heating and Cooling because of the friendly, honest and good old-fashioned customer service I received!

My AC unit purchased from another company was spitting out water at only three years old due to an…read moreimproper install. Jim came out same day. He was able to diagnose the issue and had it fixed very expeditiously all the while making sure our home never lost air during the dog days of summer. I couldn't recommend Jim any more highly. A true professional, extremely trustworthy and priced extremely fair.

We had had some long standing issues with our AC. We called Leipart and they were able to get…read moresomeone out that same day! Halleluiah! John, our technician went above and beyond to fix our problem. It was over 90 degrees that day and he was just on it. I don't know much about heating or cooling he broke it down for me to help me understand. He was knowledgeable, professional, easy to do business with and most importantly, he was so friendly. My experience with this company was outstanding and highly recommend them not only for their efficiency but also for their demeanor. If you are doubting who to call; don't! Call Leipart!

Had Thatcher Mechanical come give us a quote when our 20+ year old AC system needed to be replaced…read more I received 4 quotes from reputable contractors. We decided to replace the whole system, Thatcher came in with the best quote with the best equipment, American made Amana! Todd got us scheduled quickly and got the work done professionally and honestly plus they worked around our schedule. The quality of workmanship is top notch as well. I'm very happy to have been able to support a local business. Thanks again Todd, you guys rock.

Great company! I had issues with my air conditioner and…read moreanother company misdiagnosed the issue and wanted to charge a exorbitant amount. I called Thatcher, on a recommendation that I received, and they were fantastic. Todd is a tremendous service technician who provided a detailed explanation and fixed the air conditioner at a reasonable price. If you have any heating or cooling issues, I highly recommend Thatcher Mechanical!

Had an air conditioner installed in 2018 and he never registered the installation. The evaporator…read morewent out and had to pay out of pocket because it wasn't registered with the warranty. Don't recommend this company whatsoever. Overpriced as well.

DO NOT TRUST THIS COMPANY - SCAM TACTICS & HIGH-PRESSURE SALES…read more My furnace went out at 4 AM in the middle of winter, and with a 14-month-old baby at home, I called Best Rates Heating & Cooling for emergency service. Instead of a straightforward repair, I was pressured into an unnecessary $7,000 furnace replacement using scare tactics and zero real testing. Here's what happened: The technician quickly got my furnace running but immediately told me I had a carbon monoxide (CO2) leak without actually testing for CO2 levels. He used a snake cam to show me cracks inside the furnace and insisted I needed a full replacement right away. I was skeptical and went out to buy multiple CO2 detectors from Home Depot while he "went to the shop" for parts. My detectors showed 0 CO2 leaks anywhere in my home. When I told him I needed to discuss the purchase with my wife, he shut off my heat and said he couldn't leave it running due to "liability concerns." Instead of fixing the actual issue, he staged the system for me to bypass a safety limit switch and disconnected two wires from the control board, explaining how I'd have to reconnect them myself. This was completely unnecessary and a blatant safety risk. After shutting off my heat, he suddenly suggested a last-minute fix but refused to tell me what it was unless I paid $278 upfront. Desperate to get my heat working for my baby, I agreed to pay $300. Turns out, he just replaced a simple high limit switch, which was likely the problem all along. No need for a furnace replacement. I later had a trusted HVAC professional inspect my system, and they confirmed: My furnace is completely safe to use. The cracks inside do not automatically mean a CO2 leak. The original tech misled me with fear tactics instead of real testing. I reached out to Best Rates Heating & Cooling asking for a partial refund, but they ignored my messages. This was a clear attempt to scam me into an expensive furnace replacement I didn't need. Bottom Line: If you call this company, get a second opinion before agreeing to anything! I would never trust them again.

Another company came out before Energy Solutions. The technician correctly diagnosed the circuit…read moreboard was the issue. But then started to come up with other "issues" that troubled him. Then he tried to up sell me a whole new furnace as mine is a 15 year old Trane unit. Tom came later in the found the circuit board was bad also. But he took the time to look the furnace over thoroughly and found none of the issues I told him the other technician claimed he found. Long story short, he saved me a ton of money! Honest and professional. They made a new customer for any future HVAC issues.

Energy Solutions replaced our ac unit as we came home from vacation and our house was 87 degrees…read more Tom came out after hours to try and it going, but was beyond repair. Within a day and a half, we had a new unit installed and now have a cool house. I would recommend them to anyone who asks. Tom really looked after us and didn't try and upsell things we did not need. I feel we got a great value to the work that was provided.

I had them come out to fix my air conditioner during that hottest week ever in July. My air went…read moreout the night before. I booked a time online for the following day. They came out for that specified time. We have 3 dogs. I have AFIB and my daughter-in-law is pregnant. Thank God the technician fixed it. All the parts necessary to do the job were on his truck. Such a relief. And the price was right. They send out lots of coupons too. I highly recommend Just In Time.

Triple Play of great service. First, it was Kyle and Clayton (sp?)...out to flush a water heater…read more and inspect a water hammer issue. Divide and conquer: Clayton handled the flush...no problems there, while Kyle tackled the water hammer, which speculated might be the result of a faucet cartridge I improperly installed. But he checked everything...water feed under the sink and even pipes in the basement (which he snugged since it looked like one of them was loose). Then it was back to the sink and the faucet cartridge. The good news? I hadn't muffed the installation! I just looked like the part was a lemon. Better news? He had the part on hand. Even better news? Both projects cost less than expected, even without using a discount card I had forgotten was taped to the fridge. In. Out. Done and done, but not before they did a thorough check for leaks. They were followed by Josh who talked me through the wide variety of furnaces they offer. Not a cheap investment, and he knows it, which is why he patiently went through all the options. I now know more about what goes into heating a home thanks to him. All three of them...courteous, professional and efficient. Thanks. A great way to start the week.