A small restaurant tucked away next to a lunch counter…read more Clean. The pancake is the reason to come here. Even with a party of two- we did not finish the pancake. I took half of it home. I wasn't as impressed with the entrees, but I was not mad at it. We took to go boxes, of the entrees. We really enjoyed the experience. I will definitely come back. Perfect for the price point. Plenty of food.

Stopped by recently on a Saturday afternoon. In years prior, you would be greeted nicely by staff…read more Instead, upon entering we were glanced at so we sat ourselves. The sole waitress was not friendly at all and seemed more preoccupied with leaving work on time than taking our order. Tried to order a couple of items and was told, "I don't think we have that?" The food is not the same quality or quantity as before. The banchan that was served to us was either overcooked or salty. Seafood pancake was flavorless. Spicy pork was not spicy at all. We placed a take-out order while eating our food. We drove all the way home only to find out that we were given someone else's order. Banchan choices for take-out and dine-in are limited. The only positive about our experience at Cham Cham was the shift change with the waitstaff. The waitress who took over was attentive and friendly. I would not recommend this place to anyone who enjoys Korean food or who is expecting the same Cham Cham as years prior.

Normally it's busy around 3pm or such but it's surprisingly fast. Food went straight to the kitchen…read moreand came out decently quick. The cashier (short skinny and black hair) was overly sweet and made sure my order was how i wanted it. Great customer service today, mahalo!

I love coming here for the food. For years it had always been my go to when I'm home and want some…read morereally good banchan. This visit was different as I had my grandmother with me, she is hard of hearing. So imagine my surprise and complete disappointment when there was a miscommunication when my grandmother tried to order. The cashier stood there with an "idgaf" face. Didn't ask for clarification or smile once. Just stood there. When I worked out on my grandmothers end what she was trying to order I relayed that to the cashier who did not look at me once. Didn't say anything to confirm. I love the food here. I hate that there is no aloha.

Such a delicious spot!…read more Made to order juicy fried chicken karaage! We ordered 8 pieces to share, plus 6 wings and 2 side rice. So much food! Rice was made perfectly. Karaage was perfectly seasoned and crunchy. Enjoyed every bite! We were unable to finish it all, so brought it home. And we re warmed it in the air fryer and it was just as delicious! A must try in Hilo!

Last week we were in Hilo and needed a quick lunch before heading back to the airport. We used…read moreYELP to find a quick bite and were not disappointed. First of all; YELP is a useful tool to find what you need when you need it. Five stars to YELP Secondly; if you need a quick bite; look no further than this restaurant. It's a mom and pop style with great service. Very clean; simple menu; delicious chicken. Can't complain. The owners are from rural areas in Japan and moved to the US and later took a vacation to Hilo and fell in love with this Island and its people. And the next is history; they moved to Hilo and set up shop. Let's hope the economy and people continue to visit this little gem so that they can live here a long time. We will definitely visit them again on our next trip to Hilo

Food is good and they give quite a bit...must try their sushi rolls - really tasty!Good for when…read moreunforeseen company comes... to visit unexpectedly

Foods good. Price is INSANE!!! I just got. A plate w rice, katsu and 2shrimp. Two drinks and my…read moretotal $39!!!!!! WTAF?! Foods good but not worth $39! I couldn't gotten a steak somewhere for that price?!! I'm appalled. Never returning.

Absolutely amazing local Korean spot! The food quality is outstanding -- everything tastes fresh,…read moreauthentic, and consistently delicious, especially for the price. It's honestly hard to believe you can get this level of flavor and portion size at such a great value. I've been coming here since I was in high school, and the taste has never changed -- always on point, every single time, even after over 20 years. The service is just as wonderful as the food. The staff are friendly, efficient, and genuinely welcoming, making you feel like part of the community. Best of all, there's almost never a wait, so it's perfect when you want something delicious without the hassle. If you're looking for high-quality Korean food at a great price with fast, warm service, this place is a total gem.

We picked up lunch from here for our office and is one of our go-tos. It's super easy to call in an…read moreorder and pick it up. The portions here are huge and the food is delicious. I got the 2 choice meat jun and spicy pork. I love meat jun, and this one did not disappoint. The meat was juicy and the batter was slightly sweet.

ALWAYS A GREAT DECISION TO COME HERE!!…read more The food and service is always on point. Really cool locally owned restaurant. We usually get the sizzling steak and/or korean chicken salad. Never disappoints. Mahalo kenichi crew

Our high school club chose to eat here to support a local business for our end-of-year celebration,…read morebut the experience was unfortunately very stressful for our students and staff. We spent two and a half months planning this event. My club treasurer and I confirmed the price on seven different occasions--five times over the phone and twice in person. Each time, we were quoted just over $600 with about a $110 in tips, which we paid in full two days before the party. However, the day before the event, we were told there was a miscalculation and we needed to pay another $400. Because our students had only fundraised the amount we were originally quoted, we had to remove two people from our party and downgrade our menu which did not include drinks anymore. We requested to bring our own drinks due to the last-minute budget change, but we were told we could "only bring alcohol and no outside sodas and juices." It was disappointing that this was the only accommodation offered to a group of high school students. During the party, we also encountered several cleanliness issues. We found hair in the food and cockroaches in the rice, as well as on the walls and near the buffet area. I am totally not joking about the food; I was shocked by what we saw. The servers were very polite and apologized when we let them know, but it was a major concern for us. I understand that accidents happen, but this was a very difficult situation for our club after so much careful planning. Personally, I will not be eating here again for a long time.

I love to come to this restaurant to grab a nice, hot meal. They have a big menu and variety to…read morechoose from and the quality is amazing. It's never busy to the point where there's a long wait. The service is amazing, the workers are great and very attentive. Pricing is a little on the higher end but I do love to support local. You need to try it out!

Ordered one of the menu specials: Korean katsu. It was seasoned perfectly and the sauce was sweet…read more I like thinner breading so it was cooked just the way I like. One of my favorite parts is the service. Very family oriented and the service is fast. Our food came out in less than 20 minutes. If you're ever in Hilo and want comforting local food this is the place.

Terrible place it was like a ghost town. Don't go Here if…read moreyou have vibes that are ecstatic. They lie about their machine working for karaoke

Food is good, service is nice, if they busy be patient. Get one girl that sing good karaoke…read moresometimes.