Called in a to-go order. It was a little strange the lady didn't ask for my name and told me was ready (already?) When we went to pick up the order it took a while for someone to help us even though we were the only ones in there. The lady that helped us was really nice though. We got 2 beef stew phos. The portions were pretty good size and tasted pretty good. I liked that it came with a roll! The prices were reasonable too. I would like to try some of their other dishes. read more

Pho 19 - Menu as of 1/2024 - Hawaiian Near Me - Hilo, Hawaii

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The food for me wasn't flavorful. The pho soup just tasted a bit on the watery side. The amount of the pho was expensive for the portion received. My 9 year old ate 2 orders of pho, no comparison but back in oahu we all shared one meal (2 adults ans 2 kids). Hate the messenger, but why such small portions for noodles? I can't see spending $70+ dollars for 2 soups, summer rolls, and lumpia. read more

Definitely one of the better pho places I've been and standards are pretty high for pho! Entrance is unassuming and there are no windows but the beef combination pho and beef stew pho were definitely the real deal. I got the beef stew pho which had a tomato, curry, and coconut milk addition to the pho base and I was pleasantly surprised the flavors were well balanced and not overpowering - also comes with a bread roll which was well appreciated since I was extra hungry. The summer rolls were generous in shrimp and meat filling and the spring rolls were fried perfectly crisp. Beautiful and very friendly staff too - even though we were the last customers there and nearing closing time. read more

Pho 19 - beef stew pho - Hawaiian Near Me - Hilo, Hawaii

We enjoyed our first time visit at this cute little hole in the wall downtown in Hilo. The waitress was very friendly and our food came in so quickly at our table within minutes. We loved our banh mi sandwich-enough for two to share. Also the oxtail soup was tasty flavorful broth with a large serving of veggies and noodles. Prices are reasonable compared to other restaurants. Just what you need especially on a rainy day In Hilo. We were too stuffed although there is also cheesecake and pies were offered. We'll definitely be back to this place in our next Hilo town visit. read more

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Delicious, great price and excellent service. We ordered the vegetarian pho and it was the only location that offered a fully veggie broth that included protein (tofu) plus many delicious veggies including cabbage, zucchini and mustard greens! The location is challenging to find but it's worth it if you're able to walk a little longer or drive. All of this was packaged for us in a compostable recycled box. Thank you! read more

Pho 19 - Veggie Pho - Hawaiian Near Me - Hilo, Hawaii

I was tempted to try the spicy version of the beef stew pho (available - you just have to ask for it.) But, I let my better senses prevail and went with the regular, not spicy. Excellent taste. Huge! Will try the spicy version next time. Definitely recommended. read more

Pho 19 - Beef stew pho - Hawaiian Near Me - Hilo, Hawaii

I have never been here before. But definitely never returning. I was sick and bought chicken pho from pho 19. I usually go to Pho Viet but I couldn't today. It wasn't terrible, but as I was finishing up I was greeted with two eyes and a couple of legs. Yup, bug in my food. I went back and politely asked for a refund and was gaslighted. I had initially spoke to a worker who then directed me to the owner (an elderly woman). I had felt bad having to explain to her that there was a roach in my food. I didn't want to embarrass her- I'm always supporting local businesses. But I'd assume they'd want to know to take better precautions, or so I thought. I had shown her the video evidence of the bug and she initially asked the kitchen to remake my chicken pho. But I wanted a refund. I asked for one again and she denied it. She told me there's "no roaches in her kitchen" and it's a "French onion". I had then responded to her politely and explained that she was wrong. It was indeed a bug. In order to get my full refund of $22. 1 chicken pho and spring rolls... she told me to bring my rubbish back. So I left and came back. She still tried to deny my refund. I was then recorded and verbally harassed. I was told I'm a "young kid causing trouble". Asked for my refund yet again, explaining that all I want is my money back for both items. Who knew if the spring rolls had bugs in them too? I was then called a "hustler" multiple times buy the first worker who greeted me. The owner accused me of putting BUGS in my own food to cause trouble. I told her I didn't want to cause a scene, she yelled at me and told me I was. As I continued to ask for my money back (all while being recorded) she finally gave back my $22. This was the worst restaurant experience ever. Ive never been treated with so much disrespect. read more

Pho 19 - Food - Hawaiian Near Me - Hilo, Hawaii

All I can say is that I can't wait to go back to try other things from the menu. Good service & yummy food!! We went on a Wednesday evening- not overly busy. We got seated right away and was serviced within minutes I guess their Oxtail soup is very good..always sold out..so they suggested that we call first to check if they still have.. this also goes for the Beef stew pho read more

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Saw mold on the bean sprouts. Like a dummy I ate the pho. Bad idea. Barfing and sick for days. Place sucks balls. Big time. If you need to throw up, this is the place for you!!! Regards Beau Toichi read more

Very bad customer service, and we waited for one hour for the food to come out of the kitchen. We ordered 3 Pho, but it didn't come with any beef, meatballs, nor sprouts. DONT WALK IN! YOU WILL WAIT AN HOUR!! read more

Pho 19 - Large Pho - Hawaiian Near Me - Hilo, Hawaii

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Beef broth was delicious and the noodles were cooked perfectly! Beef cold vermicelli noodles was my fave, not a ton of flavor on the beef but everything else was very fresh and hit the spot! Bahn mi didn't have the crisp on the bread I was expecting but still a good sandwich. Great service! read more

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So happy to find authentic Vietnamese pho! Very comforting soup. Don't miss out on the Korean fried chicken. Flavors are amazing! read more

Pho 19 - Korean fried chicken - Hawaiian Near Me - Hilo, Hawaii

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Good Pho and good service . The best in the Hilo,pork chops rice is good so as the summer rolls. The place is clean and no big Roaches like one of the Pho restaurant, few roaches crawling on the floor and the workers seem like that's nothing. read more

Got take out, Pho, and there was a Halls wrapper in the Ziplock Bag with our Sprouts, etc. Someone was SICK and touching food. Lame. I didnt want to make a fuss with other diners around, so i called to let them know. They hung up with no response. read more

A hidden gem... try their Ox tail pho... pretty good and tasty.. we had the beef pho, korean chicken and their spring roll. The korean chicken is a little salty and the spring roll wqs "ok"... the hero is the beef and ox tail pho. Service was pretty good and bathroom is really clean The down fall is the gnat flying around the place...which is fixable Id go back for the pho when im in the area read more

The food is good and the prices are very reasonable. For the price we paid, the amount of food we got was perfect. The service is great and Ellen made sure everything was going well. read more

Chicken Pho and Summer Rolls are are my favorite, veggies are fresh, service is awesome and the broth in the pho is delicious!

Came for lunch on a weekday and it wasn't very crowded. The service was friendly and prompt but the food was so-so. I ordered the beef pho, summer rolls and a thai iced tea. The Thai iced tea was disappointing as there was very little sweetness in it. The summer rolls were standard and the peanut sauce was nice, solid choice. The pho was decent but I have a pretty high bar from eating a lot of bay area pho where there are hundreds of options to choose from. For Hilo standards to grade on a curve I'd give it a B. Nice cut of meat and the broth was a little thin and not as tasty as I'd like. Vegetables and fixings were fresh and plentiful and the portion was decent for the price. There is only one size, no small or large bowl option. read more

We were brought by this Chinese travel agent to the restaurant for lunch. The customer service was terrible. After we sat down, the waitress came to our table and dumped two half glasses of water without talking to or asking us what to drink. We ordered seafood Pho and I literally only found three shrimps and one piece of squid in a big bowl of broth. While we were still eating the waitress placed the bill on the table BEFORE I asked for it. She never asked if our food was ok or if we needed anything else. It feels like you have a meal at a canteen in a Chinese prison, get your meal, eat quickly, behave and leave without uttering a word. The situation changed only when the waitress saw the tip and chased me to the door, she brought out her calculator and told me that in the Big Island, you have to give 20% tip regardless of the poor service. Tips are a reward for good service, not a way to bring in money to run the restaurant. I usually tip 25% for adequate service. I have never been treated with so much disrespect in a restaurant and will never go back there. I'm not sure what kind of kickbacks the travel agent has worked out with the restaurant. It seems everyone else in the group tour, especially the non English speakers were either required or forced to give 20% tip. Just imagine if this is your first time in Hawaii, it would make you think Hawaiian is like gangster in North Korea where you have no human rights and have to cooperate in the nasty business. read more

Pho 19 - Hawaiian Near Me - Hilo, Hawaii

Depending on your meal selection, the food tastes good but twice we ordered oxtail pho and the oxtail was chewy. Pig feet pho was good. Cold noodle dish is a good choice. read more

I have never written a review before but, I do feel the need to inform others about the roaches/lack of cleanliness and the terrible service. DISGUSTING!!! read more

Good Pho and they give jalapeños with your bean sprouts and Thai basil with a good broth and meat

Hidden gem! New place in Hilo. Nice atmosphere, great prices and friendly server. Don't be fooled by the crude sign on building! We had a giant bowl of pork spring roll salad, Bahn mi, and oxtail pho (not on menu, $18). Bahn mi comes with fries! read more

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I thought the food here was really good! I ordered the vietnamese beef stew which came with pho noodles and a side of french bread. The bowl was huge for the price I paid so I was happy with that. The beef stew was also really good. Very hearty and the beef was melt in the mouth soft. Will definitely be coming back! read more

Good food! Good service, the owner is really sweet! Definitely come will come back when I'm in Hilo! 10/10

The food was horrible, ordered the papaya salad...had no flavor, very bland. The pork bahn mi was horrible, I didn't/couldn't finish eating it. Then there was the spring roll noodle salad, very bland and nothing special. Don't recommend these items, can't speak for the other food. Place looked nice inside and the staff were kind as well. read more

We've never been disappointed here. Pho is excellent! All booths. Very comfortable. Our "go to" place when we are in the area.

The food pictures on Yelp looked good so we ordered two Jumbo burgers and two barn mi sandwiches for takeout last night. Big disappointment. The food looked nothing like the pictures. The burgers were tasteless and the barn mi didn't have the vegetables seen in the pictures. read more

The food was not authentic Vietnamese cuisine. We had bahn mi sandwiches and it had lemongrass stalks, cuciwith 1 single strand each of pickled radish and carrot. The meat seemed old because it was super hard and barely chewable like it was already cooked and reheated. read more

The best Pho in town !! Great service , The broth is excellent. Enjoyed the atmosphere with country music .

The oxtail pho was excellent, the oxtail was so soft and the broth was not oily at all. Also tried the bun bowl and the sauces are right on the money. Pricing is so reasonable. I will go whenever I am in Hilo! read more