I've been living here for the past 3 years and the service is phenomenal! The groundskeepers and…read moremaintenance crew are super nice and provide amazing service! The front office crew is just as amazing!! I've lived at 3 apartment complexes before moving here and I've gotta say this place is the best!! To anyone moving to the Sugar Land area, I HIGHLY suggest living here!!!

Over the last 30 years since my first job, I have lived in many places across united states - from…read morenorthwest to southeast. This apartment complex turned out to be the best. I have never seen such fabulous and prompt management. I lived here from 2009 to 2012 and now from 2021 to 2024. I have nothing but respect for the whole staff and their diligent work. Response to any service call is extremely fast.

I toured these apartments hoping to live in Fort Bend Co, but the unit that was shown wasn't up to…read morepar. The unit that I was shown was extremely outdated with carpet throughout and holes in the walls. It was the ugliest apartment that I've ever laid my eyes on in all of my life and living. The carpet had stains in some parts and some parts not. The living space was spacious, but the dining room area was carpeted and was pretty tiny. The bedroom was carpeted and small. The cabinets was unpleasant brown color with tiny holes in it. It looked like the last person who lived there was punching holes in the walls. In the closet, the door of the closet had a huge hole. I told the leasing agent that and her response was, "yeah, they got holes in this place!" The balcony was not cleaned and had a bird nest with cobwebs and bird poop everywhere. The leasing agent saw that and said, "oh, the maintenance guys haven't cleaned this yet". That right there shows me that the maintenance ain't about shhhh-. The leasing agent that showed me the unit was a cool chick. I even saw a really cute guy that lives here, but I decided against living here since the units are very expensive and outdated, all that carpet is a turn-off, and they had the audacity to show me an ugly unit.

To be quite honest , I think it's very sad and disappointing that this building allegedly has…read morehorrible surveillance. Tenants have not always been safe here . Lack of security. Rest in peace to Mercedes Morr . I truly hope you guys have made changes to ensure tenant safety since her tragedy .

Been living in Telfair lofts for about an year, It has a very nice atmosphere and locations,…read morehelpful staff and prompt solutions, clean environment and good community. I would highly recommend Telfair Lofts

I have lived here for almost 2 years and just re-signed my lease for another. It has been overall a…read moregreat experience. Move in was simple, normal wear & tear, the apartment is cozy with a good size closet & laundry room. There was a lot of construction (almost a whole year long) when I moved in and I would have appreciated a heads up. Maintenance has always been amazing, they are quick & so nice. The pool area is always kept clean. The gym could use an update or two, it has been the same for years, no stair-stepper or rower but other than that it has the necessities. A few cars here have had tires stolen & I even had shoes stolen from my front door. Things like this can happen anywhere & I do feel relatively safe living here. Most other tenants here are very friendly. Would give 8/10 stars.

Worst apartment condition I've seen when I moved in, the unit was infested with roaches and someone…read morehad left marijuana in the cabinets. It hadn't even been cleaned. When I told the leasing office, they offered me another unit but it also had a bad roach problem. The bugs never really went away, just became less prevalent. There has also been a problem with cars being broken into since I've been here, which has been 1.5 years. There's security gate is usually not working correctly or just left open, leading to cars actually being stolen at some points. There is a trash pickup service but they basically don't follow their own schedule, which leads to fees and piles of trash being neglected for long periods of time. This place is also expensive for what it is and what it offers, I never felt like I was paying an appropriate rate based on what I've seen others pay for their apartments

Average living areas. I will echo another review about Camden policy to charge a couple hundred…read moredollars for mandatory fees including internet. Paying for internet is not as pricey as what Camden charges just so they have internet based locks on your door. Also at other Camden properties, fees will increase for trash or other things like pest control so having a monthly payment change may be stressful. Make no mistake, they are a business first and foremost regardless of the great staff. No exceptions.

Hello, all you apartment seekers, I just wanted to say how much I have enjoyed my stay here at…read moreCrystal Falls apartments. There are a few reasons why I'm writing this review and it's all about the people who live here as well as those who's job is to make sure that we as tenants feel appropriated by staying focus on our needs in relations to timely maintenance when needed. The office staff, Elly and Audria, are by far the best at communicating with me when there's any issues or needs. Feeling grateful HF

I lived here for about 15 months and enjoyed my experience here…read more The entire complex was very pretty and felt like a small oasis in the middle of a bustling city. During the warmer months (aka- 99.99% of the year), there are birds chirping/flying, ducks swimming, and lots of cats running around. I didn't really understand where the cats came from, but I didn't have a problem with them. The landladies Audria and Diane were very on top of their game. Whenever I had an issue, they made sure to fix it in a timely manner. I had a roach problem that persisted for weeks, and they both kept trying different solutions until the issue was resolved. (If you're curious, ultimately, Audria gave me a bottle of boric acid, which worked like a charm to ger rid of the roaches.) The complex hosted events throughout the year to all the residents of the complex. For example, there was free breakfast handed out some mornings, and I also attended a Thanksgiving dinner hosted by Audria and Diane in the leasing office. The price of my apartment was also very reasonable. With rent, water, and sewer combined, I ended up paying about $650/month (back in 2012). My apartment was also decently sized with a balcony (about 600 square feet). In terms of location, the apartment is close to Chinatown, not too far from the galleria area, and maybe "borderline far" from downtown Houston. People have different preferences on where they need to travel, so I won't use location to alter my star rating. I never had a problem with parking here, but that's because I lived in the back of the complex, which was full of available spots (and also officially where visitors park). I observed that the parking spots were always filled to capacity at night in the front of the complex, so I bet some overflow to the back was necessary. This may have been a little annoying to some residents, but to be fair, the walk from the back to the front was so short that it probably isn't too big of an issue (maybe a 200 feet walk at most). There are 3 reasons though, why I'm rating this complex as 4-star instead of 5-star: 1. The gate is connected to your cell phone, and guests can call your phone to open the gate. To this day, I still sometimes receive calls to open the gate since my phone is still in the computer system. 2. The landladies are really on their game, which sometimes could be an annoyance. One time Audria called me at 8am on a weekend morning because I threw away a cardboard box in the trash can next to the mailboxes. She woke me up to tell me to throw away those larger items in the dumpster instead. 3. After I moved out, I did not receive my itemized list of security deposit deductions within the legal Texas requirement of 30 days. When I did receive a letter, it said that I actually still owed the complex about $25 due to some weird timing of rent payments. This was a legitimate reason, but due to the delay in receiving the letter, I legally didn't have to pay it. (In fact, Texas law allows tenants to sue for 3 times the original security deposit if the letter is not written in 30 days). Because the landladies treated me so well during my stay at Crystal Falls, I didn't bother arguing about the $25 and just paid it. But if I hated their guts, there was probably a decent chance of a lawsuit. Overall if the location is suited to your needs, I recommend renting from Crystal Falls. The management here is superb and will really make you feel like your voice is heard!

Loving this place. Berenice is the GREATEST!!…read more After searching for a couple of weeks i found my perfect place/home. Berenice made the whole process super easy, and i couldn't be happier with my new apartment I'm in love with it! Perfect location, awesome pool, amazing gym! The property in general its just fantastic. if you're looking for a beautiful peaceful place to call home i highly recommend Waterstone i promise you will love it here, Ask for Berenice shes the BEST!

I have a 2 bedroom apartment for my daughter and I. Not only do I wish the kitchen cabinets could…read morebe bigger (I can't even fit my pots in there) but there is a serious roach problem. I sprain home defense multiple times and raid, also pet control came 3 times already and I've only been living here since March. Unfortunately the roach problem has not gotten any better and I don't know what to do. I feel like I don't want to sleep there or cook there or live there sometimes...

Love my stay here, Its so cozy and nice…read more 24/7 gym. 24/7 Starbucks coffee. Hey you guys need to get that cups loaded all the time and ya never got a chance to try the hot chocolate cause its always empty but it won't cut the star down. Front desk folks are so friendly and easy to talk to. I will suggest this place to everyone if you are looking for a decent place to stay, Stella is your place!!

They find different ways to scam the residents every day. Over charging without reason is their…read morefavorite thing. New year new way to pay rent - the last website would give rewards and possible discounts on rent and there's a sudden switch in how we must pay. What's convenient about an extra $25 just to pay my rent ??? This place is horrible. Rude, moldy, roaches, unfinished apartments being sold off to the highest bidder.

I offer you my cleaning service,Good price. For empty…read moreapartments and occupied apartments

Living at Camden Plaza was wonderful! The apartment and facilities were always spotless. The…read moreoverall experience was very positive. I moved in and I have no regrets whatsoever. Rossie Gonzalez, Ramon, Kaitlin, Isabel, Kirby, and the entire maintenance team are all very helpful and kind. The location is great. I requested a transfer to Austin, and not only did I save money, but both the Camden Plaza and Austin staff made the process very easy and stress-free for me. I'll continue living at these properties because of the dedication from the staff and how welcome they have made me feel.

This place is horrible do not move here the staff is very rude, and don't care for your needs. They…read moretake there sweet time fixing any issues and won't communicate with any time frame. This place actually deserves negative 5 stars. STAY AWAY!!!!!

I just moved into the retreat at river stone. I love my new apartment. It is spacious and love the…read morekitchen appliances. I even have a little back yard, which is amazing for my dog. My back yard faces a park that I take my dog out to get her some exercise. I would highly recommend the Retreat at River Stone to anyone looking for a new home.

Apartments are full of bugs, roaches, there are cracks, holes in cabinets and kitchen counter tops…read more My children and I woke up to roached crawling on our head! Poor customer service! I made multiple attempts to call the manager, left her multiple messages, she never responded. Upon moving out, I cleaned the whole apartment and vacuum both the living room and all the bedrooms. The blind in the living room were in good shape. The assistant manager Alex informed me that my whole deposit of $250 will not be refunded to me because there were roaches all over the apartment, therefore, they charged my $150 to clean up the roaches, a utility bill from 2 years ago and the blinds were messed up. I asked Alex, "How is it my fault that there were roaches in the entire apartment, I moved out more than a month ago?? Alex was not able to answer my questions, she kept saying that she will email me pictures and the ledger showing the utility bills that I owe 2 years ago upon moving in. What Alex was telling me made no sense, so I called her out on her lies. She then stated, "Well I will send you pictures of the blinds that were messed up, the roaches all over the apartment as well as the 2 months' worth of bills from 2 years ago. I replied, how do I know the picture are from the apartment I was renting? Alex replied, "All I can do is sent you the email with the pictures". I moved out more than a month ago, I still have not received an email with the pictures of the roached in the apartment, the messed-up blinds and the ledger showing the two months' worth of utilities I still owed from 2 years ago. DO NOT BE FOOLED BY THEIR SPECIALS, THIS IS NOT a LUXURY APARTMENT, IT'S FULL OF ROACHES AND OTHER MAINTAINCE ISSUES. THEY LIED AND MADE-UP STUFF TO KEEP MY FULL DEPOSIT. ALEX IS A LIAR AND MANIPULATOR. THIS APARTMENT COMPLEX IS A FRAUD, IT'S A COMPLETE WASTE OF MONEY. I DON'T RECOMMENT ANYONE MOVING HERE, LOOK FOR ANOTHER APARTMENT SOME PLACE ELSE!!

A year later and I'm still here because rent is high and I think they know that which is why they…read morereally don't care about paying tenants living conditions but they will slap that late fee on the minute you are late .... I'm going to post pictures and videos when I wake up ..... ppl have stopped posting reviews because nothing gets done I feel like I'm stuck because moving is not an option I'm kicking myself because I still have to pay rent on time... they don't care I wish I could give no stars