(Copying my review from another site. I can't improve on my best work!)
Short version: This is a great apartment complex, in a great location, with great staff, in a safe neighborhood. You'll need to get on the wait list to move in because nobody wants to move out!
Long Version: This place is great, a real diamond in the rough! Here are a few reasons why:
LOCATION: You're on the corner of 59 and 8, so within 3 minutes you're on a highway to wherever you want to go. You're close enough to midtown and downtown to work there without undue commute to a major city's downtown, but far enough away to avoid the insane downtown rent and costs. However, you're also close to (ie, basically in) SugarLand, which is seeing great growth right now. Pearland and Katy are also easily and rapidly reached.
SECURITY: Looking at crime heatmaps like Spotcrime or Trulia you can see this is an area of low crime, an extension of the greater SugarLand peace and safety. To the north and east several blocks gets a little rough, but it never really comes down here. Now, what you won't know is that when I first moved here this apartment and the houses across the street were a mere finger of safety. In 4+ years it has gotten safer, cleaner, and nicer in the surrounding areas until it is the nice neighborhood it is today! Another thing you won't know: When we DID have a crime (A... SINGULAR... JUST ONE), neighbors were just swarming out to respond to the noise. I was out in 30 seconds and I was late to respond. It was very heartwarming and made me feel very safe to know that if something does happen, my neighbors will come out in droves to help. And again.. the ONE crime in 4+ years. That's the least rate of crime I've experienced in any of the 4 major cities I've lived in--and I lived in DC!
LANDSCAPE & GARDENING: The office manager, Audrea, and the core maintenance staff William and Joe, have made sure to keep the landscaping and gardening up and even improve on it. We have two live ponds in which a family of turtles live. Turtles. Actually alive, swimming and sunbathing. It's great! There are GORGEOUS trees shading the walkways around the ponds and swimming pool, as well as some nice flower beds in season and other growing plants.
MAINTENANCE: I haven't had many maintenance issues, especially given these apartments are not fresh new buildings. When I do have an issue, it's addressed promptly, professionally, and courteously by William and Joe. I've had the occasional delay on non-critical issues, but even when my AC unit destroyed itself they made good by bringing some portables in. Additionally, in 2016 after the massive flash floods that hit Houston that year there were some major upgrades done to the foundations and then to the windows, roofs, and all the exterior elements. This wasn't reactionary, nothing had happened to the buildings... this was just wise maintenance and proud ownership. The hurricane in 2017 proved the wisdom of those upgrades. We were an island of calm.
MANAGEMENT: Speaking of staff, through a couple management changes we've kept Audrea and the core maintenance staff. That leads to a continuity of service that has been unchanged--ie, great. The management company changes have largely just been administrative, and they realize that Audrea and the maintenance guys William and Joe are one of the big reasons to live here. I'm never left waiting and I'm never treated rudely--even when I'm being ornery and demanding and honestly would have deserved it. Since 2015 or 2016 we've been with the same management company, and the manager Elly has proven she understands what sets this property aside from the surrounding ones: Quality staff who can uphold standards. Nice work!
RENT: The rent is VERY competitive, and in fact some of the lowest I've seen for comparable commutes to Downtown where I work. You can get a 2x2 here for what a small 1x1 downtown/midtown costs. This does lead to about the only downside: You will almost certainly have to get on a wait list to get an apartment here. Nobody wants to leave, and everybody wants to move in! Also this is one of the few places I've found in secure neighborhoods with studio apartments. Sadly, the studios and the smaller 1x1 don't have W/D hookups, but the larger units do have Washer/Dryer hookup! I really hope this has been helpful! read more