Excellent service, on time with professional and friendly drivers! We will definitely use this…read morecompany again.

Great service to JFK. Richard was great, on time helpful, and attentive to our every need…read more Definitely took the stress out of getting to he airport.

Used them a few times from Greenwich to HPN and to Newark. Always early, great cars, professional…read moredrivers. Highly recommend.

I booked CTNY primarily because they offer car seats, and off the strength of their reviews. I was…read moretraveling with an infant alone following a transatlantic flight. The car they sent me had an *EXPIRED SEAT IMPROPERLY INSTALLED.* The car seat was four years out of date. The driver's point of view on the expiration and improper installation was "not my problem." The dispatchers point of view was "not my problem." Who's problem is it then? Mine apparently, who had to put my infant child's safety at risk to take my prepaid rush hour car over an hour from JFK to Connecticut. A child's safety while in their vehicle should be of upmost importance to a car service. DO NOT BOOK WITH THEM IF YOU ARE TRAVELING WITH SMALL CHILDREN.

We had a wonderful experience with Ethan, the owner, and would recommend him and his company very…read morehighly! From start to finish, Ethan was honest, professional and was in constant contact with my husband and I about our reservation. He sent confirmation texts and emails and always let us know he was plugged into our trip, flight delays etc. He showed up on time and the cars he used were clean and in excellent condition. We had used other "popular" limo services in the past, but never got this quality of service. In addition, his prices are fair and reasonable and there were no extra charges that some other services add to the total. His initial quote was the final price charged. My husband plans to use this limo company for his business transportation needs, our personal trips and we plan to recommend Ethan to our friends and family. Five stars across the board!

Great service. Very prompt and waits for us until we need him to take us home. Price is very…read morereasonable and we always give him a 30% tip. We always use the owner, Ethan Book. I've used him for over 3 years and he has really been a life saver. Once, when my breathing almost stopped, he drove me home and then went to get my wife to bring her back from the DMV office. He then came into my house and tried to help as much as he could while the EMS service was there.

I used this service over the weekend for the first time. It wasn't bad at all…read more The departure ride the driver was late but the owner renewed my faith in their service. The return trip was on time and done by the owner. I know things happen but if I was going to the airport I might have missed my flight. If you have a trip to the airport every five minutes must be taken into consideration. Also, it this was a test run for me using their services in the future for business clients. Both cars were clean and I felt safe during this this time of COVID. I open to using this company again for a second go round. Thank you for your service - Sam

We had the pleasure of using Lexon Limo for the first time in March, 2018. We were going to…read moreAntigua out of JFK, and also had them pick us up after our trip from JFK back to Connecticut. They were terrific. Our driver both ways was Soufiane. He arrived 10 minutes early, was professional, courteous, and had everything under control. I can finally stop changing/looking for limo companies. Lexon sets their standards very high and it shows. Highly, highly recommended.

If I could give 10 stars, I would. Edelinck provided EXCEPTIONAL service! On time, reliable, super…read morefriendly, and made me feel important. This was an airport ride. He helped with all bags and luggage and even opened the doors for me. Will book again with Edelinck on my ride back. Thank you!

Bait and switch. Excellent experience on our first trip. Could not have been better! On our second…read moretrip, we experienced the opposite - unprofessional driver, very old vehicle in disrepair, garbage in the cargo area, and inexplicably the driver's travel bag in the footwell of one of the passenger seats. Heavy odor of air freshener trying to cover the smell of weed. I am baffled that they remain in business.

Using CT Express limo was like nothing I've ever experienced, and I've used drivers a number of…read moretimes a year for business travel over a long career. When I say it is the worst experience I've ever had, I'm not exaggerating. Most of the positive reviews are fake, astroturfing from friends and family in Stamford, something I should have looked at more closely before booking. I booked them to pick up my son at JFK and bring him to Stamford, CT for a wedding, and for a return trip. I booked on 10/3 for trips on 10/6 and 10/8. The trip from the airport was mostly uneventful, it took a long time but that's the nature of pool travel sometimes, waiting for someone else to get to the car from their flight. The return trip to JFK airport however, was an unmitigated disaster. On 10/04 the departure time of 6:30am on 10/8 at the hotel was confirmed. On Saturday 10/7, the day of the wedding, it was reconfirmed again in the morning and we thought we were all set and enjoyed the wedding. Then, while we were attending a wedding, another unclear email came in late in the day that we did not see, moving the pick up time up about an hour, with no phone or text follow up to confirm although they had our mobile number, just an email we didn't read because we are now already at the event and had already confirmed twice. This was one of a total of fourteen emails for a round trip to JFK, fourteen completely unclear emails! The driver, Cesar, then called once the next morning, at 5:30am, a full hour before the scheduled pick up while my son was in the shower, and then just left without him. The next email, at 7:52am, was a payment receipt from this dishonest business for a ride my son wasn't on. I called, and only received a refund when I told them I would have my credit card refund the charge regardless. The representatives of this company were beyond rude in every interaction, and left me scrambling to get my son a ride to the airport on time. Do not use this outfit under any circumstance, you have been warned.

I would highly recommend CT Express limo! We had a late flight into JFK so needed a 10:30pm pick up…read moreon a Friday night. CT Express made it so easy to book the pick up, communicated with me clearly via email, and on the night of our pickup I had a message waiting for me when we landed with contact info for our driver Marco, just like they had said via email. Marco arrived to the airport before 10:30 and was ready for us when we surprisingly arrived early and exited to passenger pickup just before 10:30. Marco was fantastic, professional and super friendly. The drive was smooth, the pick-up vehicle was beautiful, clean, and Marco even had water for us. We could not have been happier with our experience and will definitely book again in the future!

Norberto provides an excellent service - prompt communications, immaculate vehicles, and on time…read more Iconic is the only service I use.

We have been trusting Norberto for over ten years, and he has never let us down. He and his drivers…read morearrive early in clean, well-stocked vehicles. Their drivers are well-informed, personable, as well as being smooth and safe drivers - no jarring starts/stops/swerves. They take the time to confirm your return trip information. And the trips always seem to take less time than expected - not once have we been late. And when we do return, we can be sure our driver is already there waiting for us to bring us home. I cannot recommend Norberto more highly. A class act.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.