We started working with preferred choice Restoration at the beginning of June due to water damage…read morethat happened in our home from a leak. I called them and they were there the next day ready to help and alleviate his stress. They handled the insurance company and got everything started that same day.

They were quick to show up for a water damage problem, however after that the communication was…read moreterrible. The end goal was to put as many devices in my home as possible for as long as possible to rack up the charges. Demolition was excessive in some areas with the hope of being hired to complete the repairs.

They provided exceptional service when I needed help after water damage in my home. From the moment…read morethey arrived, their team was professional, courteous, and thorough. They quickly assessed the situation, took immediate action, and kept me informed throughout the entire process. The restoration work was completed on time, and they exceeded my expectations in terms of quality. I truly appreciated their attention to detail and the care they took to ensure everything was done right. I highly recommend Preferred Choice Restoration for anyone in need of reliable and efficient restoration services!

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

Stay away from this company!!…read more Based on my experience from a sewage backup in our townhouse, the owner takes advantage of customers and uses bullying tactics. PLEASE READ the agreement carefully before signing - it includes language pressuring you to leave positive reviews about the company. That's why it's surprising to only see great reviews online. Do not sign and question every section and word of this agreement. Despite doing no actual work, he still charged us and threatened us with his so-called "attorney" when we questioned it. He billed $300/hour in "management fees" for nothing more than a few back-and-forth emails, and remained aggressive about the charges without offering any reasonable justification. This company operates in a way that feels deliberately deceptive, and the owner's aggressive approach makes it hard to push back. I'd strongly recommend choosing a different company! I've attached a copy respective section of the agreement so others can see for themselves. You can only imagine all of the emails/communication documentation I can post.

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

If you're looking for a plumbing service, stop right here! This company is truly amazing…read more My water heater started leaking, and I didn't realize it until my fiancée noticed. By that point, we had no hot water. As a new homeowner who recently moved to Arizona, I immediately started worrying about the cost of repairs. After reading online reviews, I decided to give this company a call, and I'm so glad I did. They provided a free consultation, and Kaylan, the technician, was thorough and professional. He carefully assessed the significant water damage, explained everything clearly, and provided a fair and reasonable quote. He also recommended a restoration company because of the extent of the damage--and they deserve a five-star review as well! Francisco who did the installation was amazing as well. I chose to move forward with the repair that same day, and the entire process was seamless. They handled everything, including contacting the manufacturer regarding my water heater warranty and coordinating with the restoration company. Both services were completed promptly and professionally. I highly recommend this company. Their customer service was impeccable, and they made a stressful situation much easier to manage. Look no further--you won't be disappointed!

Justin is always courteous and skilled at his work. I asked for him by name from past experience…read more Person who scheduled our job was also very professional. Thank you Knock out plumbing!

If I could leave Sam and his team a 10 star review I would. I can't say enough great things about…read morethis company! I called at least 10 different companies and no one is willing to come out expect Sam and his team. They showed up within 30 minutes and got straight to work. They were so kind and explained every step of the process from A-Z. Not only did they save my personal property Sam advocated for me with my property manager. Thank Sam and his team you guys are literal life savers

We can only speak to the process of bidding out a job through our homeowners insurance, as we…read moredecided we were not comfortable using this company. Everyone we dealt with was very pleasant, and they may do excellent quality work. However: 1. We were told our estimate had been approved by insurance and sent a contract to sign. We were pressured a couple of times to sign the contract. When I checked with our insurance, the estimate had, in fact, not been approved. 2. The contract contained a clause that said we agreed to purchase Builders Risk insurance, which indemnifies the company against any loss of building materials or tools while working on a job. This is a huge conflict of interest and our lawyer advised us against it. This contract line is opening a door to potential contractor fraud on the customer's dime. We would never have signed a contract without this clause removed. 3. Another clause stated that we would be responsible for a larger deposit if the estimate were above a certain total, or any overages above the estimate amount. While this seems reasonable, I wanted to have a copy of the estimate in-hand before agreeing to this clause. When I asked for a copy of the estimate, I was told, "we are not allowed to give you a copy without insurance permission." Odd, since the other company we got a bid from (who works with our insurance so frequently that they were auto-approved) gave us their bid directly before sending it to insurance. When I said we definitely would not sign any contract until we had a copy of the estimate, then the "portal to download it was down." Some concerning business tactics seemed to be going on here. We did not feel comfortable moving forward with this company, and felt a duty to let others know as they're making decisions.

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!

Mike and his team are amazing. I fell through the ceiling from my attic and immediately searched…read moreYelp. He has excellent reviews and I reached out. Contacted me back the next day and I sent pictures of the mess. The following week when I had the day off they came over and was done within a few hours- it was a 6x6 area. I've very happy with the work and results and highly recommend Mike's Drywall Service.

Mike's Drywall Services did a fantastic job with the drywall and painting in our home office. Mike…read morewas friendly, responsive, punctual, and highly skilled from start to finish. The quality of work is top-notch, and we would use him and his crew again without hesitation for future projects. Highly recommend!