They provided exceptional service when I needed help after water damage in my home. From the moment…read morethey arrived, their team was professional, courteous, and thorough. They quickly assessed the situation, took immediate action, and kept me informed throughout the entire process. The restoration work was completed on time, and they exceeded my expectations in terms of quality. I truly appreciated their attention to detail and the care they took to ensure everything was done right. I highly recommend Preferred Choice Restoration for anyone in need of reliable and efficient restoration services!

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

Carpet Chris did a fantastic job stretching my wrinkled carpets. From the start, his responsiveness…read morewas excellent--he replied quickly and made booking straightforward. His attention to detail is remarkable. He is incredibly meticulous, taking the time to ensure the tension, seams, and tucks are completely flawless. He settles for nothing less than perfection. His pricing is highly competitive and honest, with no hidden fees. Furthermore, his customer service comes with real integrity: he guarantees his work and will return to fix any issue for absolutely no extra cost if the job isn't completely perfect. I highly recommend him for anyone needing carpet stretching.

I found Chris through Yelp and so glad I did. I had carpet that was torn up from the tack strips in…read moretwo rooms due to water saturating the carpet along the perimeter walls. Chris responded promptly and came out to put the carpet back in place; stretching, trimming, smoothing around corners and in the closet, as well as fixing two areas in which we had to cut the carpet to pull it back after the saturation. It looked great afterwards, as if nothing had happened. Overall, a very easy and pleasant experience and we would definitely call him again if in need.

We had a fairly small water leak in our home that damaged the drywall (2 rooms, back to back) plus…read morea kitchen cabinet and carpet. After reading reviews I contacted Zona for the rebuild portion of our project. They were absolutely awesome! Worked with our insurance company, kept in contact with me throughout the whole process and everyone they sent did quality work! Very clear and up front about pricing and timelines. Would definitely use them again!

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

If you're looking for a plumbing service, stop right here! This company is truly amazing…read more My water heater started leaking, and I didn't realize it until my fiancée noticed. By that point, we had no hot water. As a new homeowner who recently moved to Arizona, I immediately started worrying about the cost of repairs. After reading online reviews, I decided to give this company a call, and I'm so glad I did. They provided a free consultation, and Kaylan, the technician, was thorough and professional. He carefully assessed the significant water damage, explained everything clearly, and provided a fair and reasonable quote. He also recommended a restoration company because of the extent of the damage--and they deserve a five-star review as well! Francisco who did the installation was amazing as well. I chose to move forward with the repair that same day, and the entire process was seamless. They handled everything, including contacting the manufacturer regarding my water heater warranty and coordinating with the restoration company. Both services were completed promptly and professionally. I highly recommend this company. Their customer service was impeccable, and they made a stressful situation much easier to manage. Look no further--you won't be disappointed!

Was not getting any hot water in home for a couple days and after a few really cold showers,…read moredecided to let the pros come help me out. Knockout was VERY RESPONSIVE and had a tech out early the next day. Very professional, quickly diagnosed leaking heat exchangers from the cheap builder installed tankless hot water heater. Of course out of warranty, so we discussed the most cost effective and quality options and I decided to have the unit replaced with a more efficient, modern unit with a full 15-year warranty. My tech went to their warehouse and picked up the unit, and within an hour was back and at work pulling down the old unit and installing the new one, complete with all new copper piping. All done after a couple hours and I was so impressed, had him service my under counter water filtration system in kitchen. He cleaned everything up and we walked the home together making sure everything was working. YES!!!! HOT WATER EVERYWHERE!!! And while I don't like having to spend $$$$$ on home repairs, I feel like I got gold treatment in terms of quality, responsiveness and warranty. Super satisfied. You owe yourself to check out Knockout Plumbing for any of your plumbing needs. They've got a spot in my phone book now!!!

If I could leave Sam and his team a 10 star review I would. I can't say enough great things about…read morethis company! I called at least 10 different companies and no one is willing to come out expect Sam and his team. They showed up within 30 minutes and got straight to work. They were so kind and explained every step of the process from A-Z. Not only did they save my personal property Sam advocated for me with my property manager. Thank Sam and his team you guys are literal life savers

We can only speak to the process of bidding out a job through our homeowners insurance, as we…read moredecided we were not comfortable using this company. Everyone we dealt with was very pleasant, and they may do excellent quality work. However: 1. We were told our estimate had been approved by insurance and sent a contract to sign. We were pressured a couple of times to sign the contract. When I checked with our insurance, the estimate had, in fact, not been approved. 2. The contract contained a clause that said we agreed to purchase Builders Risk insurance, which indemnifies the company against any loss of building materials or tools while working on a job. This is a huge conflict of interest and our lawyer advised us against it. This contract line is opening a door to potential contractor fraud on the customer's dime. We would never have signed a contract without this clause removed. 3. Another clause stated that we would be responsible for a larger deposit if the estimate were above a certain total, or any overages above the estimate amount. While this seems reasonable, I wanted to have a copy of the estimate in-hand before agreeing to this clause. When I asked for a copy of the estimate, I was told, "we are not allowed to give you a copy without insurance permission." Odd, since the other company we got a bid from (who works with our insurance so frequently that they were auto-approved) gave us their bid directly before sending it to insurance. When I said we definitely would not sign any contract until we had a copy of the estimate, then the "portal to download it was down." Some concerning business tactics seemed to be going on here. We did not feel comfortable moving forward with this company, and felt a duty to let others know as they're making decisions.

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!