WOW! WOW! WOW! ASAP Restoration and Construction is the real deal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. [[HIGHLIGHT]]His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible.[[ENDHIGHLIGHT]] The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier! read more

What an industry! I was up north with my family for the weekend and came home to standing water throughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration. read more

Stay away from this company!! Based on my experience from a sewage backup in our townhouse, the owner takes advantage of customers and uses bullying tactics. PLEASE READ the agreement carefully before signing - it includes language pressuring you to leave positive reviews about the company. That's why it's surprising to only see great reviews online. Do not sign and question every section and word of this agreement. Despite doing no actual work, he still charged us and threatened us with his so-called "attorney" when we questioned it. He billed $300/hour in "management fees" for nothing more than a few back-and-forth emails, and remained aggressive about the charges without offering any reasonable justification. This company operates in a way that feels deliberately deceptive, and the owner's aggressive approach makes it hard to push back. I'd strongly recommend choosing a different company! I've attached a copy respective section of the agreement so others can see for themselves. You can only imagine all of the emails/communication documentation I can post. read more

ASAP Restoration and Construction - Part of agreement - Damage Restoration Near Me - Tempe, Arizona

[[HIGHLIGHT]]I wanted to express my sincere gratitude for the outstanding customer service and honesty you provided.[[ENDHIGHLIGHT]] Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service. read more

Don't trust your insurance agent to look out for your best interest -- because they aren't. Most agents are laser-focused on one thing: protecting their commissions. They'll do everything they can to discourage you from filing a claim, including trying to scare you with threats of rate hikes, policy cancellations, or other fear-based tactics -- all to keep their pockets full. That's where ASAP Resto comes in. This team doesn't play games, hide information, or sell you false promises. They tell you the truth, even when it's hard to hear. [[HIGHLIGHT]]They don't ghost you -- if there's a delay, it's only because they're waiting on something concrete.[[ENDHIGHLIGHT]] When it's time to move, they move fast and they move right. Our situation involved a $7,500 deductible on a claim that came out to around $14,000. The carrier paid the difference -- about $6,000 -- which made all the difference to us, especially right before the holidays. No shady promises to "cover the deductible." No illegal tactics. Just professionalism, integrity, and results. ASAP Resto is now wrapping up the reconstruction, and even though it took a few weeks after the insurance company approved the work, we couldn't be more satisfied with the outcome. Thanks to them, we'll have our kitchen ready just in time for family arriving for the holidays. Special thanks to Josh, Brandon, and Paige -- your honesty, persistence, and professionalism made all the difference. You've earned our trust (and our recommendation) for life. If you're dealing with a property claim, skip the smooth talkers and go straight to the pros at ASAP Resto. You won't regret it. read more

I just wanted to thank the ASAP team for getting my property back to pre-loss condition so quickly. Unfortunately, we were initially taken advantage of by another restoration company during a large fire loss claim. At the time, we didn't realize they were likely not licensed, bonded, or insured to handle the scope required by our insurance carrier. We only discovered this after we began asking questions and noticed that our insurance company refused to communicate with them. That's when we reached out to ASAP and spoke with several of their managers. [[HIGHLIGHT]]They were incredibly direct about the situation, explaining that this kind of issue happens far too often, but they were also very supportive and helped guide us toward resources to recover our money as quickly as possible.[[ENDHIGHLIGHT]] Because we couldn't afford any further delays, we did have to pay some costs out of pocket to move forward, but ASAP stepped in and handled everything professionally and efficiently. I truly wish we had contacted them first. They are a straightforward, no nonsense company that delivers exactly what they promise. read more

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Inquired about a restoration service quote on Yelp. [[HIGHLIGHT]]Joshua reached out to assess the situation over the phone and asked for some photos. He sounded stern but was very good at asking questions to figure out minimal work was needed to "restore".[[ENDHIGHLIGHT]] Rather, he took the time to send me educational documents about mold management, maintenance, etc. and called back to explain about how certain materials used were likely not up to code and sent links of products that would help alleviate any future water damage problems. He did not recommend for us to use his service at the time due to minimal need and higher cost. [[HIGHLIGHT]]Few days later, he called and messaged to check in with how things progressed.[[ENDHIGHLIGHT]] None of these costed me anything yet I had gained knowledge through Josh. I'd definitely return for any future service needs. read more

[[HIGHLIGHT]]Our first inspection on water damage was Jacob. He was quick to respond and schedule his visit.[[ENDHIGHLIGHT]] He also was on time and was able to begin the demo and determine the depth of the damage. Next was Kyle who connected with our insurance adjuster confirming the restoration repair work. Both of these gentlemen knew and performed their job in the process with excellence and professionalism. We couldn't have been more pleased. read more

[[HIGHLIGHT]]The owner was very nice and helpful.[[ENDHIGHLIGHT]] His tech Maria completed the tear out .was efficient and did the removal quickly . [[HIGHLIGHT]]The owner came out on a weekend and reviewed the damage.[[ENDHIGHLIGHT]] The next day on Sunday , a Maria came and did demo. ASAP gave me a name of a plumber K and C plumbing. He quickly repaired the leak. read more

[[HIGHLIGHT]]I spoke with the owner about some questions I had and he was incredibly helpful and knowledgable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was grateful he took the time to answer my questions.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]That type of service leaves a mark - a good one.[[ENDHIGHLIGHT]] read more

I called ASAP Restoration after a plumber and another restoration/mitigation company told me my home had a collapsed pipe and needed $30k in extensive repairs - plus immediate mitigation and restoration work. I wanted a second opinion and called ASAP based on their great reviews. [[HIGHLIGHT]]Josh (the owner) answered my call on a Saturday morning and agreed to come inspect my home himself early on Monday.[[ENDHIGHLIGHT]] He was very thorough and direct and did not find any of the leak indicators that the other company claimed the found. He suggested I get a second opinion on the plumbing issue and referred me to another plumber, who came out and quickly identified and resolved the issue for a fraction of the cost quoted by the other plumber. So, I ended up not needing ASAP's services at all, for now. [[HIGHLIGHT]]Josh followed up several times to make sure everything was taken care of.[[ENDHIGHLIGHT]] With home repair/maintenance issues, it's so easy for unethical contractors to take advantage of homeowners. I'm so relieved that I found a business owner who prioritizes ethics over making a buck. I would absolutely recommend ASAP for anyone needing restoration/mitigation work. read more

While researching restoration companies online, I noticed a lot of them boasting perfect 5-star reviews, even though they've only been in business for a short time. Let's be honest--it's nearly impossible to have ALL 5-star ratings across the board. I did my homework on Google, Yelp, and the BBB, and quickly spotted inconsistencies with several companies. That's when ASAP Restoration caught my eye. [[HIGHLIGHT]]What stood out to me wasn't a flawless online rating--it was the honest conversation I had with Josh, the owner. There's something about his transparency that set ASAP apart from the rest.[[ENDHIGHLIGHT]] He may not have a perfect rating everywhere, but he's genuine, and that's what mattered most to me. Thanks, Josh, for coming out to my home and taking care of the water damage. You've earned my trust and recommendation! read more

What a shady experience. All I can say is: do your research. Don't blindly trust your insurance agent or adjuster, and don't let anyone pressure you into using "their" preferred vendors. Find your own restoration company, one that actually protects your investment and is willing to stand up for you with proper documentation. I'm incredibly grateful that I found ASAP Restoration. Before them, I was being pushed around by a large plumbing company that tried to steer me toward "a good friend up the road" who apparently profits from kickbacks on claims. Then my insurance agent suggested hiring a handyman, and the adjuster kept pushing their "preferred vendor." It was frustrating and honestly concerning. Everything changed once I hired ASAP Restoration and Construction. They handled everything from start to finish with professionalism and zero nonsense. [[HIGHLIGHT]]Their communication has been outstanding, and their work speaks for itself.[[ENDHIGHLIGHT]] Bethany has been amazing, and Brandon and Paige have played a huge role in restoring my home after what was truly a nightmare. My claim exceeded $700K, and now my property with all the upgrades, looks even better than when I first purchased it. You can tell the team genuinely cares. The tradespeople clearly enjoy working there, and it shows in the quality of their work and teamwork. Thank you, ASAP, for turning such a stressful situation into a positive outcome. read more

We can't say enough about the professionalism, responsiveness, and expertise of ASAP Restoration and Construction. As owners of several Airbnbs across the greater Phoenix area, we've dealt with our share of maintenance issues--but nothing could have prepared us for the fire that struck one of our properties the weekend before the holidays. ASAP Restoration was the only company that responded immediately--within less than an hour. [[HIGHLIGHT]]They walked us through the situation via FaceTime, explained every step clearly, and made sure we fully understood their recommendations.[[ENDHIGHLIGHT]] Their knowledge of the insurance process was especially valuable, since we've had minimal response from our carrier and adjuster due to the holiday slowdown. Despite that, ASAP didn't wait around--they immediately began mitigation protocols to prevent further damage. Their dedication has been unmatched: their team has been on-site every single day for the past four days and even came out on the holiday to check on the drying process. This is a company that truly cares. They don't just "show up"--they take ownership, stay proactive, and bring a level of service and urgency that's incredibly rare in this industry. If you're dealing with property damage and want peace of mind, ASAP Restoration is the team you want by your side. Highly recommended! read more

We're first-time home buyers, so dealing with something like this was completely overwhelming. We came home from vacation and discovered a recently fixed toilet supply line,previously worked on by a handyman had broken at the connection and was spraying water like a hose throughout the bathroom. The water damage quickly spread across a large portion of our main level, and we had no idea how long it had been going on since the handyman had been there over a week prior. Walking into that level of water damage and potential mold damage was unbearable, especially as new homeowners. We immediately searched "water damage companies near me" and found ASAP. They arrived at our house within 45 minutes, which already gave us some peace of mind. They got straight to work addressing the water damage. While Jacob handled extracting water from the floors, Maria carefully assessed the extent of the water damage and possible mold damage using specialized equipment, including a moisture meter and what looked like an x-ray camera. [[HIGHLIGHT]]They were thorough and explained everything clearly, which really helped us feel more in control during such a stressful situation.[[ENDHIGHLIGHT]] As first-time homeowners, the idea of reconstruction after this kind of damage is intimidating, but so far, we've been very impressed. We're looking forward to moving ahead with the reconstruction process once everything is approved through insurance. This company has been friendly, honest, and professional throughout the entire experience. If you're dealing with water damage, mold damage, and need help with reconstruction, they seem like a solid and trustworthy choice. read more

I want to thank the owner of ASAP for standing firm and not backing down to my insurance company and adjuster after my commercial property sustained major fire damage. Unfortunately, the adjuster attempted to steer me toward a "preferred vendor." While I appreciated the suggestion, the more I listened, the more it raised concerns. After doing my own research, especially reviewing their limited and subpar online ratings, I felt confident that something wasn't right behind the scenes. Choosing ASAP was the best decision I could have made. If you're looking for a true advocate and a team that changes the game, call ASAP and ask for Josh (though the entire management team is excellent). Every contractor they work with is properly vetted, ROC licensed in Arizona, bonded, and insured. That level of professionalism is rare today, as many contractors cut corners by hiring unlicensed and uninsured workers to increase profits, putting property owners at serious risk. In a way, I'm grateful this experience opened my eyes to how the process can work. Despite my claim being relatively small for a commercial loss (around $1M), ASAP handled it with precision and expertise. [[HIGHLIGHT]]They thoroughly document everything, communicate clearly, and know exactly how to justify every estimate and scope.[[ENDHIGHLIGHT]] Thank you, ASAP, for your dedication and for fighting for my rights while protecting my family's investment. read more

Your team acted quickly to mitigate further damage and provided thorough estimates for the cleanup and restoration work. We truly appreciated how you seamlessly communicated with our insurer, helping to facilitate the claims process and helping to manage the overall cost of the job. Your professionalism and expertise have been invaluable during this challenging time. Thank you once again for your excellent service and quick response. We were very pleased! read more

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[[HIGHLIGHT]]Josh helped us navigate an insurance claim for our Mold Remediation.[[ENDHIGHLIGHT]] He is the top mold remediation expert in Phoenix. ASAP is the only company you should use if you have a serious Mold remediation claim. read more

Josh helped us complete a demo, mitigation, and mold situation with minimal disruption. I highly recommend them. read more

The crew was very careful and thorough. We had an upstairs bath flood, including the walk in closet and the bathroom next to the master bath. It also came raining down into the kitchen. They were very professional and polite. Everything got dried out and the necessary floors and walls were removed. They put up plastic to cover our things and in the kitchen to cover everything. They totally cleaned the mess when the removed the floor, walls and ceiling. I would recommend this company. read more

ASAP Restoration came highly recommended so I called them up and Annette said a tech would get back to me on arrival time. Jeff called on the way from an appointment and he and Rick arrived earlier than promised. We had initially contacted another company earlier in the week. Being the point of contact for a business in an emergency situation can be draining. I wish we had the recommendation sooner. Jeff & Rick (happy birthday Rick) got right to the inspection after talking with my boss and came back with the results and was able to begin the 5-day dry out process immediately upon approval. I was so relieved. They installed the fans and dehumidifiers in every area that was impacted. They returned today to take readings. They also gave recommendations to help the process along. I am very pleased and am ending my work week better than it started. Our church is happy with their work and pricing for water mitigation services. I'll be back to provide updates. read more

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This company assisted us with restoration after a flooding incident that was unexpected on our home. [[HIGHLIGHT]]They walked through the process and ensured us that everything will be taken care of, and it was![[ENDHIGHLIGHT]] Appreciate the great experience! read more

We had a pinhole leak in the wall between the laundry and the garage causing water to permeate the laundry room and the garage floor. Maria handled the mitigation quickly by figuring out where to cut the drywall and dry the impacted area. 4 days later Josh and Tim handled the reconstruction. In just 2 days they replaced the drywall, insulation, baseboards. The laundry wall was textured and all of the walls were painted with matching colors. All work was done quickly and efficiently and the overall quality looks very good. read more

These guys are great. I had them come out to a customers house to deal with flood damage today. You couldn't ask for a more prompt and professional company to come out and do honest and ethical work. I would recommend this company to anyone in the future. Don't ever go with a restoration company without looking at reviews. Yelp does not lead you down the wrong path. read more

We went to visit a friend for the weekend and our cat had to have turned the bidet to one of our toilets on with the lid being up. Water was continuously spraying out. Our friend who checks in on our cat didn't notice because it was at the far end of our house. The bathroom and guest bedroom were completely water logged and flooded. Other places I called would not pick up the phone or return any of my calls. ASAP Restoration really lives up to their name. They came out quick. Removed all the water and moisture and left no mess behind. They take the time to listen and they actually care about your concerns. Their prices are very fair. I definitely recommend them. They are the best. read more

Excellent and professional work. Bethany handled the intake and estimate and was prompt and professional from my initial inquiry call to the completion of the job. Andre and his team worked on-site for the three days of the effort and were absolutely meticulous in their attention to detail and work quality. Communication was stellar from start to finish, and both Bethany and Andre were reachable by phone and text quickly throughout the project. When I initially contacted ASAP Restoration LLC I reached Josh (who I think is the owner) who walked me through the ASAP process, requested photos with which to put together an estimate, and came back with the estimate within 2 hours. The apartment to be cleaned and disinfected was in a terrible state from the previous tenant and I wasn't sure how anyone would be able to make headway with it; ASAP showed up exactly on time, suited- and gloved-up and got to work immediately and efficiently. I'm pleased and a bit shocked by the high quality results, as again I did not think they were achievable. Highly recommended and, if needed for other projects, I will use ASAP. read more

ASAP Restoration and Construction - Damage Restoration Near Me - Tempe, Arizona

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I have been working with asap for over 6 months. They came out pretty quick to take care of my mold problem. They we're understanding that I had to work with Sedgwick and it might be a long process. When the work was Done it was just like brand new. They are a very patient and understanding in this long procedure. Would work with them again if needed. Thank you josh read more

Incredible service - all promises kept and peace of mind came quickly. Strong recommendation. Josh Rocks! read more

I contacted ASAP for 2nd estimate on sewage leak in floor, drywall, and more. Homeowners insurance claim opened... (plumber quote raised red flad for getting 2nd) ASAP came quickly.. w 2 man team. I signed over the job to them (whatever they found..) They were prompt, courteous, professional, and very honest. There was no moisture or damage found! They double-checked.. showing me. I was blown away. I'm grateful to say the least.. I will keep their info for future house needs. Thank you to the whole team ASAP!! read more

As many other one star reviews state, believe them as they are all true. Do not use this company. Hired owner, Josh Rudin, with ASAP Restoration to perform mold remediation, fired after one day due to aggressive behavior by owner. Angry that we fired him, we were then pushed and shoved to pay the bill in one day with a threat of a lien on our property supposedly prepared by his friend, the attorney, that all reviewers speak of. It is a form Property Lien with our address changed on it (which, btw he can do himself) given with the bill. Sent along with the Lien and invoice was a so-called "contract" to sign that stated we would not write any negative reviews on Yelp or any other website regarding him or his business in the future. Please note Yelpers: you are NOT required to sign this document, or any other document for that matter, in this regard. Obviously, we did not sign this ridiculous "contract." Move on ASAP, if this is how you do business, perhaps you should hire a professional mold remediation service for yourself and find out how a real business is run. A "contract" so no one says anything negative about you to others? A lien on the customer's property? Your friend offering to payoff upset customers to offset negative reviews? If you provide top notch, five star service for your customers without threats, liens, payoffs, and aggressive behaviors, you shouldn't have to worry about this in the first place. read more

RUN! Unprofessional staff who do not know what they are doing. [[HIGHLIGHT]]After i left a bad review the OWNER JOSH called to harass me instead of apologizing for my negative experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Threats of attacking my businesses with negative reviews.[[ENDHIGHLIGHT]] i will be contacting insurance to let them know they should be reconsidered as a "preferred contractor ". read more

Called around and got some bids from several different companies. Decided to give ASAP the job for my restoration and reconstruction. Deborah ( the office manager) was quick and efficient with responses and turn around times. The owner (Josh) was very hands on and detailed in what process needed to be done and why. The crews that came out to complete my job were all friendly, clean, detailed and experienced at what they needed to accomplish. If you have any issues, the office is quick to resolve problems/ update on timelines. read more

This company is very trustworthy. Each person I came in contact with were awesome. Their work was very good to. Matching paint color and were very perfect. They moved furniture and clean up was very good and respectful through out the service. They delt well with Moms widower very well, no matter how much he repeat questions. Their patience was remarkable. I would call this company again. % read more

[[HIGHLIGHT]]I had the pleasure of having dealings with Josh at ASAP Restoration LLC located in Arizona.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Great guy, very kind, helpful and understanding![[ENDHIGHLIGHT]] read more

This company blocked two time windows of 4 hours each and stood me up both times!! I would pass with getting work with this company. read more

I had a leak in my home and needed to have mold removed from my home. The restoration team did a great job. I then needed to put my home back together. It was very devastating. Lucky I had Danny Bass to hold my hand he was so kind and really cared about my concerns. I was also very lucky to have Victor and Julio. They fixed all the loose ends that needed repaired. Victor is amazing I don't think there's anything he can't fix. It was a long 4 months but I'm happy I'm home for the holidays read more

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If the insurance companies were as fast as ASAP Restoration LLC, the process would be much smoother. It took 6 months for the insurance company to settle my claim, but the team at ASAP arrived quickly and got to work immediately. Their staff made a difficult time much easier for me and my family. They dried everything out thoroughly and ensured the job was done right. Knowing what I know now, it's clear why consumers need companies like this. ASAP took my claim seriously, worked directly with the insurance, and let me focus on moving forward. A special thanks to Josh and the crew for their professionalism and care. Thank you, ASAP, for getting my house put back together and putting me first! read more

I woke up to find my motorhome flooded from a stuck water valve and I called ASAP when I realized it was more water than I could deal with. Rick responded right away. He figured a motorhome wasn't that different than a home and he was there to get to work right away. He brought in a huge dehumidifier and two big blowers to get rid of the wet! Took a couple days to dry out but there was no damage caused by the flood. Rick was extremely diligent and thoroughly explained what he was doing. So glad of his quickly handling my dilemma. Hope I never need that kind of service again, but I would call ASAP again if I did. Yea for Rick...a really pleasant guy. read more

[[HIGHLIGHT]]joseph has to be the most polite and customer service oriented person you will initially meet to do your estimate[[ENDHIGHLIGHT]] [[HIGHLIGHT]]however beware after that you get moved to a team with paige and she has to be the rudest ever. she literally yelled at my elder mother over the phone and told her she didnt get it so she was withdrawaling.[[ENDHIGHLIGHT]] who does that? read more

I highly recommend ASAP Restoration and their crew of people on staff as well as related contractors. The front office staff was always Courteous and efficient as well We had a leak in a Powder Room, and multiple plumbers thought it might be coming from the Master shower. Other companies were prepared to tear down the entire built-in Master shower, but ASAP took a more conservative approach and found that leak was coming actually from a toilet in another bathroom! (imagine if we had torn out the shower and it wasn't even the source of the leak?!) ASAP's plumber got it right in their process-oriented careful testing. ASAP also took proper care with setting up a containment barrier for removing drywall, carpet, and baseboards, and bringing dryer fans. They met with the insurance adjuster multiple times and worked hard on our behalf to maximize our State Farm coverage. When one of the contractors made a mistake and removed tile he wasn't supposed to, Tony the Operations Manager absorbed the cost and made it right. While we experienced a few hiccups, Tony always took our call promptly and never dodged the difficult questions. He was patient, he was thorough, and he knows the business well. He never made excuses or tried to backtrack up on his commitments, even given extenuating circumstances that others would have tried to weasel out of. Tony and his people didn't. They are stand-up guys. That is what makes us a 5 star review. read more

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