The installation went fine even though they told me last minute I was being charged more for the type of care I have. What I disapprove of is their willingness to help when something is wrong. I completely understand that this is their system and their devices but when something is out of the normal they tend to blame the customer rather than replace the device. I have gotten so many fails while driving them retest and it passes and they tell me that I'm doing something wrong. The device will fail if it's too cold!!! They warn you about "sitting it in the heat" during the summer months but it being too cold!? Oh and they don't tell you a fail is $50 which they are not willing to waive even if the initial blow is a fail and the next one is a pass. Or the device just stops working and malfunctions so you'll sit on the phone with technical support for hours just for them to tell you to call the office. No one at the office will return your call in a timely manner from Scottsdale and the Tempe off will put you off. I've missed work and school because of this device malfunctioning. They say things like "just bring it to the office" but what peace of mind is that when your car is 45 minutes from any office? They are supposed to have mobile techs that come out in a timely manner but that doesn't happen. And they act like sending a tech out is such an inconvenience to them when it's their devices. There needs to be better equipment or response time for issues with their devices or you'll definitely expect your livelihood to be impacted. If you can pay the lawyer extra to get you out of the interlock I highly recommend it if that is even a thing. Also be sure to call weird ssa AZDOT before scheduling your removal because you'll plan and schedule a removal just for them to tell you it's too early read more

Having an interlock device in your car is definitely not a great experience but this business made the entire process very simple and easy. All the employees are incredibly helpful and kind. They help you navigate the DUI process and answer any and all questions without judgment. They even went out of their way to squeeze me in without an appointment to get the device removed. I had zero issues with the device itself, it is very easy to use. 10/10 customer service, I couldn't recommend this business more for anyone going through the DUI process read more

Jacki and Angel made the process so smooth and were very friendly and personable! Thank you for helping me !

The process was very smooth and unproblematic! This was the second company I went with and I wish I found them sooner!! Jackie is phenomenal at her job and very helpful through this whole year of working with them! Manual the mechanic was also very helpful when I had trouble with my device and he helped me problem shoot it and when that didn't work I was able to get a replacement. I recommend this company to everyone I meet that is going through this situation! Again I am extremely thankful for everyone's help that I have met along the way and especially Jackie!! read more

Such an easy process and always so helpful. Jackie is great and has such a strong team. Would never go anywhere else, has made this situation much easier and steady. Thank you! read more

I'm not sure about other interlock places but this shop made it so easy. I was nervous about the whole interlock, but Jackie and the team made it so easy! They were really nice and patient. Even though having interlock sucks, they made it suck a little less! read more

Arizona Interlocks - Arizona Interlock Scottsdale - Interlock Systems Near Me - Scottsdale, Arizona

DEFINITELY RECOMMEND!! This company is amazing! Very helpful in every step of the process. Everyone was professional and knowledgeable. Big shout out to Rafael the guy doing instalations and removals. He got the installation AND removal done in a quick timely manner. read more

Clearly ruined my Bluetooth said the would pay for damage they caused by punching the wrong wires Not the case read more

after going through what most people would consider a huge setback in life, I am beyond grateful to have encountered Arizona Interlocks. The group of people running this place are so helpful, supportive and were there to guide me through every step along the way. in addition to having extremely affordable prices (which is rare in this situation), they also provide the best information regarding resources for traffic survival school, when to go to the DMV, what to ask certain places, etc. I would recommend Arizona Interlocks to ANYONE going through this grueling ordeal. Side note: they are outrageously quick - I was never in their office longer than 10 minutes for a monthly calibration. Thank you to the whole team at Arizona Interlocks, you guys knocked it out of the park. read more

Arizona interlocks is recommend because of the quality of equipment they use for the breathalyzers an quick removal . Great employees that I met would be Marco,John an Jackie. Will recommend to others if your trying to take care of your interlock issues. read more

Great experience at this office. Staff very knowledgeable and helpful. Jackie is attentive and personable. Highly recommend this office !

Hector is the best there is!! I was needing my cord/box replaced for my ignition interlock and he showed up within an hour to fix everything so I could be on my way. Normally it takes HOURS before someone can show up and he did so fast and I'm so thankful and he genuinely wanted to help out. Such a sweet guy and I HIGHLY recommend getting your interlock through this company!! read more

Hector and his crew are always there to walk you through the process. Hector is available 24 seven and make sure he gets back to you with answers to any questions you have. read more

The customer service is great! I definitely recommend using Arizona Interlocks as opposed to more expensive companies. Hector, Jackie, Ken, and Mickey helped me so much through the full year! Thank you guys! read more

They are very helpful and great to work with. Having to have a Breathalizer in my truck stinks but they have made it painless. Has been very easy to get installed and serviced at any time. I would highly recommended them. read more

I shopped around and AZ Interlocks was the most fair priced and they have great customer service! This is the best place to get an interlock. read more

AZ interlocks made it a very easy process throughout the year of required ignition interlock. Jacki in the front office always accommodated my needs and Hector was great with communication and always there to help answer any questions. I highly recommend under the circumstances. read more

I can't thank Hector enough for how helpful he was throughout this whole process. If I ever had any issues with my device, he always made himself available and was more than willing to help me out however he could! I highly recommend Arizona Interlocks and really appreciate their service. read more

I had the interlock device installed on my vehicle and is defective and will fail me at random and I get charged a 25.00 fee...the company denies their equipment is faulty and your lucky if you can get them on the phone to discuss. Hector is a very nice guy but the company needs to return phone calls and respond to customer issues...very bad customer service read more

WORST PLACE EVER Having to get an interlock is not fun and having to get an interlock for AN ADDITIONAL 18 MONTHS BECAUSE OF ARIZONA INTERLOCKS SERVICED BY HECTOR A., JACKIE, AND ANOTHER RUDE STAFF MEMBER, is even more upsetting. I have a medical condition which causes a high acidic level which resulted in failed readings below the .08 level. I got my dui in 2016 and have been in recovery since then so the level of frustration dealing with an interlock system that failed several times a month, drained the battery on my hybrid car and ZERO customer service was beyond frustrating. I was not able to drive my car for 6 months and called AZ INTERLOCKS several times( I think the total is 32, saved on my phone) one time I was able to speak to Hector who said it was my problem and wouldn't help then another time Jackie said no worries she would work with me after I was done taking care of an ill parent. So fast forward to Dec 2021. Again, AZ INTERLOCKS would not answer the phone or return voicemails, so I booked an online appt to remove the device. An hour before the appt they said they would not do this. I spoke to someone the night prior who said it was no problem, so I had my car towed to the location on Redfield. I was fed up with this place NOT returning voicemails or emails or ever answering their phone. I was very irritated but willing to pay the balance I owed of 140 even though my car had not been serviced and my interlock had not been reported to AZDOT when the interlock was first installed 5/2020. Walked in and was met with the rudest individual who says "stop right there I was instructed not to assist you per Hector." Okay. Then proceeds to tell me they do not have any responsibility to service people or answer the phone and they do not provide customer service to "drunks who drive drunk." Nightmare. Also, Hector and crew did not tell me that I needed to reinstall within 72 hours or I would start over. Either way they never reported me the first time. DO NOT GO HERE please if you need any interlock device ARIZONA INTERLOCK NO S is the only place to go in the Valley. read more