Very good experience. Class was very interesting and informative. Highly recommend this place.read more

Of course no one actually wants to attend Defensive Driving School so I was super reluctant to go…read more But had a great experience learning from the instructor Jay! It turned out to be better than I could have expected. Thanks to great customer service, it was an easy process getting signed up and receiving information about the class. Now that I'm done, the ticket is behind me, I can move on with my life and I'm a better driver for it! Thanks Jay and the team at Express!

I had a great experience learning how to drive with Mitch R! He was extremely professional and did…read morean amazing job teaching me everything I needed to know to be safe on the road. Mitch made me feel really comfortable behind the wheel and helped build my confidence so much. I'm really grateful for his patience and guidance, highly recommend!

Great experience learning to drive with Mitch. He's super patient, explains things clearly, and…read moremakes you feel comfortable behind the wheel. I never felt rushed or judged, and he really helped build my confidence. Definitely recommend!

I decided to use Stop and Go based strictly that it was one of the closest driving schools to our…read moreresidence. My husband and I both have large trucks and my teenager really didn't feel comfortable driving either when he first received his permit. I found the package that would best fit our needs on the website. Ten hours in car driving with them administering the DMV road test with the last lesson. After paying for the lessons they send the recipient an online gift certificate. Booking online was a breeze. Photos and times available for each instructor easy to maneuver. After three lessons the instructor did state my son needed some more in car driving practice prior to booking his last lesson / road test. After each lesson the instructor emails a report on what needs to be worked on before the next lesson. Both instructors my son had showed up on time and were personable and answered our questions. So easy having them pickup at my home. Pricing competitive to others, but priceless in my book. Driving with these men gave my son the confidence he needed behind the wheel. Totally recommend and we didn't have to stand in line at DMV.

My daughter became much more confident and the instructors were really great. They took her…read moredowntown, on freeways and performed her test at the end. Worth every penny

Julius was amazing as a teacher! Darren was great too! Was not boring at all and I even learned a…read morefew new things! Totally recommend this school

Was the worst experience I ever had. This is the first time I've ever needed traffic school and I…read moregot there 5 minutes before 8 am when the class is supposed to start and I was told I need to pay in cash and that I was already late that I needed to be there 30 minutes early for the class. I simply stated I didn't see that anywhere in the email, and that I could grab cash at the ATM next dooor and be back in 2 minutes. Upon that time the Instructor came out yelling and screaming at me saying I'm late and unprepared. At that moment I replied and said bro I tried to call yesterday like it says on the email and no one answered. The instructor became irate screaming in my face I'm not your bro if you want to talk that gun talk I'll beat your ass as he put his hands in my face and pushed me out the front door. overall I would never suggest this terrible place to anyone instructor is violent and will flip a switch at any moment

From signing up and scheduling classes with Billie, to having a wonderful, caring driving…read moreinstructor Diane, this experience has been wonderful!! Would nightly recommend this company. They even can pick up your student from your home and drop them back off after their driving lesson.

DO NOT ATTEMPT TO SIGN UP FOR COURSES! UNPROFESSIONAL AND AWFUL CUSTOMER SERVICE! If you are not a…read morereturning family, DO NOT WASTE YOUR TIME trying to sign up for a course. For some of us who only have one child who will be driving in our families, they do not want your business, it appears. LOOK AT OTHER DRIVING SCHOOLS! Do not waste your precious time waiting until the 16th of the month to even try to sign up for courses. I was told to call at 10am on the 16th of the month and I could sign up with the office person. I wasted 2 weeks and a half hour of my time waiting to sign my child up for a course, and was told at 10:30am that all the intermediate courss were full and there was only 1 novice course was available. The phone was busy or was forwarded to a completely different number for a half hour, then when my call was answered at 10:33am, I was told the courses were full for the entire month of July except 1 course, which was not the right course for my child. The person who answered the phone was so rude and condescondescending. I told them when I called the office 2 weeks ago, I was told to call at 10am and if they only started answering how did all of the courses fill in 3 minutes. When I asked how all of the courses could have filled, they said "Do you reall want me to explain to you?". They only open their phone lines at 10:30 and all of the courses were filled by returning families. They played the "I don't know who you talked to 2 weeks ago" card, then continued to be defensive about their flawed business model and terrible customer service. Maybe if you are a returning family, this place is decent, but if you are not a returning family, DON'T EVEN WASTE YOUR TIME with a phone call or any further research on this company.

My experience with this place was what largely positive, the 8 hour tss course went by very…read morequickly, the teacher was personable and funny, and the interlock service was flexible and responsive

The instructor did NOT show up! I registered for the TSS class. Showed up 30 minutes early per…read moreinstructions. Several other people like me were also waiting. We called the service phone number, and no one was available. We all left after an hour of waiting. Now I'm trying to reschedule with another servicer. Dissapointed!

Excellent presentation of Traffic Survival School by April! She did a GREAT job of making a…read morepotentially unpleasant (and probably boring) topic VERY engaging & interesting. And useful! ... April definitely got my Self-Reflection going, which is really what the whole program is supposed to be about. That way, next time an "opportunity" to do something against our own, and other people's, best interests occurs, we'll be more likely to think twice, or three times, and NOT do it! ... Adding in her own personality & experiences, and getting the participants to ... well, PARTICIPATE, was well done. ... IF you have to do this, Busted Traffic School with April is HIGHLY RECOMMENDED!

April was awesome. For something that no one wants to be here she made it interesting and…read moreknowledgable. Asset to the company.

It was informative and fun. I learned some things I never knew and the instructor was very…read morepersonable and made the class interesting. He kept the class engaged and it was very interesting. Not boring. I would recommend it to anyone who opts for driving school. I am actually going to enroll my 15 year old in this class before he gets his drivers license. Loved it!!

Jay was absolutely wonderful. He was patient and knowledgeable in all the areas necessary. I was…read moresurprised at all I did not know about being a good driver. It made me realize all I had been doing wrong for many, many years. I am sure this class will make me a better and more courteous driver. Thank you Jay.

IF YOU ARE A PARENT DON'T GO HERE!! Worst traffic school experience EVER. If you get April as a…read moreteacher just reschedule. She is on a power trip. She tells everyone that if you even do much as look towards phone she will kick you out if the class and you won't pass. When I tell her that I'm a single mom who needs to be reachable in case of emergencies since my kids are home with a sitter. She tells me that I will be released from class and not pass. I'm like ok well I kinda have no choice but to be available to be reached if there's an emergency, I have no family in this state, it's kinda part of being a parent. She says well as long as your fine with not passing. Then she asks rudely "what are you planing on having an emergency?" I went to go to the bathroom three times. Each time she forced me to show her that I had left my phone at my seat. Never once did I even try to sneak it, and she was still extremely rude. I finished my test early and she stated to the class that no one was to use their phones even if we finished early. At the very beginning of the class another guy left due to her nasty controlling attitude as well. He stated "I'm not going to sit here through this class with the bad attitude"! I should've left with him. I completely understand that people can be rude during classes, especially when their bored. In no way am I stating it is ok to have your phone ringing, texting continuously, or scrolling during the class. I like many other people who attend this class am a grown adult of 40+ years with a degree. I do not deserve to be treated like a child because this instructor was on a power trip. If someone were to behave rudely and warrant such behavior I would completely understand. The problem is that I did not at any point warrant this treatment by asking to be able to be reached for emergencies with my children during an eight hour day. Singling a single parent out because of a requirement of their life is so utterly unprofessional. I contacted the office during a break to ask for management to call me back. They called while I was in the class so I couldn't answer. I texted to say I would call after the class. The one single text I sent. The teacher states in class that she should have me not pass for it. I let her know it was her boss I was texting. I spoke to Claude the manager who was less than helpful and only had several excuses to give. He stated I couldn't have my phone ringer on. Which, sir I never requested to have my ringer on. I only requested to be able to answer my phone if an emergency happened. Nor did I ever have my ringer on. Nor did I ever request to text or act rudely with my phone towards your teacher during her class. No true customer service or even a simple apology for spending eight hours with a sixty year old lady on a power trip.

I spoke to a couple different individuals with this company. The first woman who helped me was very…read morefriendly and respectful. She signed me up for the class/es I needed within a reasonable timeframe. I received 2 follow up emails after the scheduling, one confirming registration and one with a link to pay for the class. While reviewing the emails I noticed there was no reference to confirmation that one was virtual. I emailed them back to follow up. I received a phone call from a woman named Kelly. Unlike the first woman who helped me, Kelly seemed inconvenienced by my questions regarding the classes I was signed up for. She explained that the original woman who helped me signed me up for classes that were already full. I get it, No big deal, people make mistakes. I attempted to explain to Kelly that I had been looking to complete the classes as soon as possible. She continued with her inconvenienced tone, telling me she wasn't home so she couldn't check the schedule but I could stay scheduled for the class as I was and hope people didn't show up so I can get in. She irritably stated information that contradicted the first woman's information, as if she was suggesting it was my fault for scheduling the classes the way I did. She continued to give me information in her inconvenienced, irritated tone until I told her it sounded like it may not work with her class and I may have to look elsewhere. Her irritably increased as she stated "Sounds great. I'll go ahead and remove you from the classes then. Have a great day, bye." And disconnected the call before I could speak. I would not recommend this company. This is a difficult time for everyone, and I understand tensions may be high for some. However, when in the customer service industry, it is the employees job to maintain their composure and be respectful to the customers they hope to serve. I Would not recommend this company. There are so many alternative options for the same services this company offers, with much higher standards for the way they engage with their customers.

I signed my daughter up for the most expensive training program. After completing it, and some…read moreadditional hourly drives, she was still not comfortable driving. Since I was a loyal customer, and my daughter still needed a lot of work behind the wheel, I asked if we could have a small discount on our next hourly session. To my surprise, they said no. I took my business elsewhere and within 3 hours my daughter finally understood how the traffic lights in Arizona typically flow and how to turn left on a flashing yellow. NControl isn't bad. But if you're wanting the best, this isn't it.

NControl Driving School was excellent for my teenage driver…read more I was referred to NControl by friends and co-workers who used them for their teenagers and had nothing but great things to say. I loved Nikki in the office. She was my first impression to NControl and she is AWESOME! She was very informative and could relate to a new teenage driver being on the road. Nikki got my teenager enrolled and we were off and driving pretty quick. We were able to schedule our lessons ahead of time so long as my driver was doing his "homework" between lessons. The driving sessions are 2 hours long, which is (was) long for a teenager, but we built up to those with several 60-90 minute sessions at home. The skid pad day was fun as it actually rained for a little bit giving the drivers some wet conditions. All of the instructors were very patient and professional, but I have to say Chuck was the favorite as my son had him twice for lessons. If you are in the east valley and need a great driving school, NControl is a no brainer!