prejudiced and judgmental, poor communication skills, and unprofessional at times. Last winter, I…read morehad a farm call scheduled, that morning I got a call that an emergency visit had to be seen, and he would be a few minutes later than scheduled. I had already been out in zero weather for almost half an hour and needed to go inside for the bathroom. He came while I was inside. I saw there was a text on my phone, saying "He was here, rang the doorbell, but no one answered, so he left." Problem: I don't have a doorbell. He came into the porch to knock or even knock on the storm door (my 4 dogs would have gone ballistic, letting me know. I called him and was spoken to with such anger and contempt, informing me that he couldn't come back (he'd literally been gone 3 minutes) and wasn't coming back my way later. I asked if I would be billed for the farm call, and he said, "he would see about that". Well, apparently, his way of handling it was to decide not to serve my horse ever. Because I called for a farm call for my sick horse, and he refused and even wouldn't do a haul-in appointment for me. Hurt my horses, and you are out of my world. I've given him plenty of my dog business and even worked with him on a rescue dog issue, and I was very impressed with his care. But I'm done now, no room for petty, immature behavior. I would have paid the 80 bucks for a missed farm call even though it wasn't 100% my fault (70+ year old bladder) but then he might have still treated me like he did....

I brought my border collie in to have her canine tooth that was infected pulled. Dr Ames said he…read morecould do it. When I picked her up he didn't remove her tooth said it was old injury and shrugged his shoulders. Instead he pulled a little tooth in front that wasn't infected and sent me home with antibiotics. Charged me $433. Now off to another vet to get job done

Have dealt with this clinic for over 13 years. First with my Siamese cat,…read morethen with a dog we adopted in Palms Springs and most recently with a dog we adopted from the West Van SPCA. Each person has been exemplary in their response to me and my animals needs. Couldn't recommend them more!!!

Superb vet care from Dr Henry and Dr Martin. They are providing excellent care for our two aging…read moreschnoodles. Front desk staff is very caring and use good judgement in prioritizing appointments and providing prescription refills.

Okanagan Vet Clinic: Dr. Rust is superb veterinarian, cares…read moredeeply about your pet like it is her own, and is willing to explain/educate you about your pet. While outside doing chores, my dog was shot with a gun! It happened in the evening (it was just getting dusky out side). I called the emergency number, and lucky for me, Dr. Rust was on-call that evening. I had difficulty getting my dog's bleeding to stop. Dr. Rust gave me instructions to care for my dog until I could get to the clinic. I live approx 1.5 hours away from the clinic but I felt like Dr. Rust was right by my dog's side the entire time. Dr. Rust has the experience to care for animals in critical emergent situations (with successful outcomes) and to manage your pets health overall health (vaccinations, wellness checks)‍‍‍

My dog wasn't acting right Friday night, so Saturday morning I rushed her down to possibly the only…read moreopen vet clinic in the county. Never having been here before my first impression was that it was a very tidy, well kept, spacious clinic. We showed up with no appointment but the staff worked us in and we were seen immediately. It turned out that my girl had a serious infection raging inside her and needed hospitalization. After meeting Fallon and hearing her plan of action and going over our options I had no doubt that she would be well cared for and that Miley would have her best chance if she stayed with Fallon, as opposed to us trying to treat her at home. Unfortunately my girl didn't make it through the night but I really can't thank Fallon enough for sacrificing her weekend to care for my baby. We received regular updates on her condition and i truly feel that Fallon did all she could for Miley with the resources available to her. Her care, compassion, and professionalism to Miley, myself, and my husband will forever be appreciated.

They treat my little doggo like a member of the family, and we always receive excellent service…read morefrom them. The vets and staff are very knowledgeable and I'm very happy with their care.

A big, big, thank you to Summerland veterinary for treating and caring for my poor old dog. They…read moreextracted 13 teeth today. All the staff could not have been kinder. Thank you for everything and returning my very best friend in life back home to me. Feeling very blessed!

my dog needed immediate attention and the only vet that cared was Denise at Alpine. After a same…read moreday appointment Denise put us at the top of the surgery cancellation list and we got in for surgery a few days later. Being new to the area I felt like if we didn't know the right people we would have to drive back to our old vet on the west side, then we found Alpine! The bottom line is my dog is happy, and my bank account is too... 1000% fantastic experience at Alpine Veterinary Clinic!

If you love your pet and value honesty at all, do not go to this vet. I went from wanting to give…read morethis vet 5 stars to wishing I could give them zero stars. These people are LIARS. I needed a health certificate for travel with my pet and I was promised multiple times by the vet and the vet tech that the return shipping label, which I paid for, would be 2day expedited shipping. They took my money, lied to my face and shipped it ground. They had every opportunity to correct it before it shipped knowing there were delays with USDA and they just KEPT LYING until I found out from FedEx tracking that they only purchased a ground label and the certificate is now arriving 4 days after it expires; A useless piece of paper that cost hundreds of dollars. They did not offer to refund a dime, and because of their lies I have spent thousands of dollars to make arrangements that I will never be able to recover and my cat now has to go back to my friends and can't come home with me. I am furious and DO NOT recommend this vet. It's the dishonestly paired with the complete lack of accountability for me. If you take your pet here, know they will lie to you with smiles on their faces while they rob you blind and don't even provide the service you paid for.

My experience with Dr. Terry and her staff could not have been better. My doodle needed a small…read moreprocedure. They put me at ease by answering my questions and listening to my concerns. Timely, kind and gentle to my doodle with reasonable pricing. Would definitely recommend.

I was staying in my RV in Twisp in 2008, and my cat had urinary problems. Dr. Terri (small animal)…read morewas not available at the time, so Dr. Dan stabilized my cat enough that I could get him home for necessary surgery. Their prices were reasonable, even though I got charged a weekend (it was a SUNDAY) emergency fee. Since they deal with horses, they have a HUGE parking area, big enough to park your RV there if you are not towing a car. I was so grateful for the weekend work and the reasonable fees, that I gave them a donation to their "indigent pet owners" fund.

Our Italian Greyhound, "Sophie", passed over the rainbow bridge on Tuesday. Cascade Veterinary had…read morediscovered cancer throughout her body. We looked for a service that would come to our home and anesthetize Sophie while we held her. We found Nicole Vega of Hummingbird Veterinary who came promptly. She answered all our questions and offered all of the other end-of-life services that might be required. After anesthetizing Sophie, she lined up a cremation service, source for an urn with inscription, and took Sophie with her to follow through on all those services. Dr. Vega was thorough and compassionate at every step of the process. She was thoughtful enough to create a clay medallion with Sophie's foot prints impressed in it (see pic). It turns out that Dr. Vega is well known and highly regarded in this area. She substitutes for other veterinarians when asked. We've decided to take advantage of the preventative care service she offers. Her philosophy of "an oz. of prevention is worth a lb. of cure" makes excellent sense in a time when other veterinarians are scheduling their services one to two months out. Her services to us were 5-Stars!

It can be such a hard decision to say goodbye to our four-legged family members, but I always hoped…read morethat when the time came to say goodbye to my girl, I'd be able to use an at-home euthanasia vet. I feel very fortunate Dr. Vega was available for us - she was so organized, communicative, and professional from the first email communication until her departure from our home. I was really impressed with her calm demeanor, that it was important to her that we were all as comfortable as could be before moving forward, and that we had all our questions and concerns addressed. She was kind and efficient in all the right ways and I wouldn't hesitate to call upon her again or recommend her to a friend. Thank you, Dr. Vega, for your compassion in such a difficult time. You are a blessing!