Okanagan Vet Clinic: Dr. Rust is superb veterinarian, cares…read moredeeply about your pet like it is her own, and is willing to explain/educate you about your pet. While outside doing chores, my dog was shot with a gun! It happened in the evening (it was just getting dusky out side). I called the emergency number, and lucky for me, Dr. Rust was on-call that evening. I had difficulty getting my dog's bleeding to stop. Dr. Rust gave me instructions to care for my dog until I could get to the clinic. I live approx 1.5 hours away from the clinic but I felt like Dr. Rust was right by my dog's side the entire time. Dr. Rust has the experience to care for animals in critical emergent situations (with successful outcomes) and to manage your pets health overall health (vaccinations, wellness checks)‍‍‍

My dog wasn't acting right Friday night, so Saturday morning I rushed her down to possibly the only…read moreopen vet clinic in the county. Never having been here before my first impression was that it was a very tidy, well kept, spacious clinic. We showed up with no appointment but the staff worked us in and we were seen immediately. It turned out that my girl had a serious infection raging inside her and needed hospitalization. After meeting Fallon and hearing her plan of action and going over our options I had no doubt that she would be well cared for and that Miley would have her best chance if she stayed with Fallon, as opposed to us trying to treat her at home. Unfortunately my girl didn't make it through the night but I really can't thank Fallon enough for sacrificing her weekend to care for my baby. We received regular updates on her condition and i truly feel that Fallon did all she could for Miley with the resources available to her. Her care, compassion, and professionalism to Miley, myself, and my husband will forever be appreciated.

1 Star I had an…read moreextremely upsetting experience with Omak Animal Hospital and would not recommend them. Last week, my 14-year-old Yorkie was in critical condition. I called around desperately trying to find help and was told by Becky I had to pay $130 upfront just to be seen because it was considered an emergency. After arriving, we waited about 45 minutes while my dog continued to struggle. When we were finally seen, the vet provided a high-cost estimate that only addressed symptoms and did not give us clear guidance on whether this was end-of-life. Then we were told the clinic was closing for lunch and we could return later--but likely wouldn't be seen again for hours. At that point, we left because our dog needed immediate care. We went to Okanogan Veterinary Clinic instead, where they got us in right away and treated us with compassion and honesty. We ultimately had to put our dog down. The situation got worse afterward. A week later, Omak Animal Hospital called demanding payment for labs. When I called to pay the $200 bill, Becky told me it was now $250 because they had "held a spot" for me. She also claimed my initial $130 payment had been reversed (which I did not do), She accused me of stopping my bank from payment, and said I owed $200 plus additional fees of 50$ because they held a spot for us! When I tried to resolve the situation and pay what I owed, Becky transferred me to Cindy, who was immediately rude, talked over me, and threatened collections and small claims court. She also said she didn't trust me to call back and pay, even though I was actively trying to pay during that call. This experience was stressful, unprofessional, and completely lacking compassion--especially during a time when I had just lost my dog. I strongly suggest going somewhere else for care.

Do not take your beloved pet here. The receptionist was…read moreextremely nice, but there was a woman beside the main veterinarian (possibly an intern) whose behaviors were creepy. This woman (bob light brown or blonde, tall, slender ) came into the room I was waiting for a veterinarian, stood and said nothing. I had to ask if she was there to look at my cat. She was extremely ill mannered the entire time. She commanded me to hold my cat, then without any warnings, she inserted a stick into my cat anal. If she told me that's what she was going to do, I would cover my cat's head and legs with a cloth. When I explained to her about the cares received from another veterinarian prior, she acted as if I was lying and said " what? is it really? oh, I have to check that", and ran to back room. When I showed her my cat's woulds, she just stood in the room, and ignored me. I suggest you don't let this woman touch your pet or even come close to you and pet. Her behaviors are disgusting.

This is my vet. Dr. Marrone is very interested in serving your pet with honest consults to help…read moreyour pet. We moved to Seattle 5 years ago and haven't been satisfied with the total care of our dogs. We also were constantly referred to specialists, because the vet there does only basic care. So now we drive back to Winthrop for our Dogs care. I'd rather drive there for shots teeth cleaning and other services than spend 500. - 1000. On vet services because it's Seattle and they can charge more. Our Bassett Hound loves him too.

While on a hike during our a recent vacation in Winthrop, another dog charged and bit our dog,…read moreleaving a considerable gash. We called these wonderful folks and they were able to squeeze us in immediately between other procedures they had scheduled for that day. They stitched up our pup in no time and sent us home with all the medicine. They couldn't have been nicer about the whole thing! Thanks to them, what was otherwise a jarring experience ended on a good note.

Have dealt with this clinic for over 13 years. First with my Siamese cat,…read morethen with a dog we adopted in Palms Springs and most recently with a dog we adopted from the West Van SPCA. Each person has been exemplary in their response to me and my animals needs. Couldn't recommend them more!!!

Superb vet care from Dr Henry and Dr Martin. They are providing excellent care for our two aging…read moreschnoodles. Front desk staff is very caring and use good judgement in prioritizing appointments and providing prescription refills.

Boarded my cat for 2 nights. Morning staff nice however late afternoon front desk staff very rude…read more Not sure how the facility boards cats but mine seemed afraid and skittish and would not come out from under bed for two days. Beware of extra fees etc...

We do some dog rescue as well as have a number of our own dogs and we are so grateful to have…read moreDenise and her amazing staff for our vet care. Denise's extensive experience is unbelievable and she has diagnosed some conditions that baffled other vets. We recently pulled two English Setters out of a horrific hoarding situation who were close to death and Denise not only diagnosed a number of unusual medical issues and successfully treated same, she did so at a very reasonable cost and worked us in so we didn't have to wait for medical treatment. Quite simply, Denise is a rare and wonderfully skilled veterinarian whom we have challenged over the years with some difficult cases and have always been so thankful that she is our vet. (We drive an hour and 40 minutes to see her, which tells you something!)

What a great staff! My Rhodesian Ridgeback was injured…read morewhile boarded nearby (I am not a local and was passing through when my grandmother passed away). The vet had an opening for walk in and we were seen almost immediately. I spoke with Katherine at the front and she was wonderful. Super friendly. Helped get all his papers in order and put us in a room within the first 10min walking in the door. shortly after, Gina came in and we discussed Komos current condition and past medical history. She gave him lots of attention / love before beginning the exam. Even feeling under the weather, I've never seen him so calm with a vet. He sat in her lap after the exam (because 80lb dogs make the best lap dogs)! She understood that we are currently on a cross country road trip and provided us with a nice sized stack of Chlorhexidine Scrub Pads and prescribed him Cephalexin and Rimadyl (his injury was deep enough that tendon was visible through a good sized hole). She shaved the area and flushed it out and tended to his ears which also needed cleaning. She gave me enough info for ways to help it heal and so far so good. Gina suggested I only give him Rimadyl that first night and then as needed after..she is right. Pain pills make him sluggish, which we both hate, and due to the antibiotics and wipes, he doesn't seem to be in pain luckily. Overall great experience considering the circumstances for the visit.

This clinic is amazing. My dog had a dental last year and she did great. The doctor, Dr. Allphin…read morewas so sweet, kind and explained everything that was done during the procedure and what aftercare would be needed. Knowledgeable doctors and support staff. Everyone was very nice.

This is a great place for your dog the staff will treat your dog with the love and care as if they…read morewere their own dogs. They even have an area for the smaller dogs in case they're a little more nervous about the bigger dogs. They let me and my dogs tour the kennel before making a decision and never pressured me to make a decision. All dogs there seemed happy and had easy access to an outdoor segment of their own unit. The staff was friendly and respectful of my dogs as they're nervous about strangers. I would let my dogs stay here

I question how good of an organization the Keystone Animal Rescue in Riverside, WA really is. I…read morehappen to know that they adopted out a rescue dog to a family that does not have a permanent address & is living in an RV on someone else' property. Most good rescue organizations screen their applicants very carefully and require a fenced yard. Without proper screening of the applicants to make sure these animals are going to good homes, Keystone Animal Rescue may be setting that poor animal up for future failures, abuse, neglect and abandonment. I also happen to know that the people who adopted the dog didn't have the $50.00 for the adoption fee and the person at the rescue facility told them they could go ahead and take the dog and pay the fee later...THEY NEVER DID. What kind of a rescue organization does that? If adopters can't afford a $50.00 adoption fee, they can't afford to be adopting a dog in the first place. The worst thing is this dog is in serious need of dental attention and turned out to be pregnant. It had three babies and only one lived. What kind of a responsible rescue organization adopts out animals without having them vet checked, spayed or neutered and medical/dental issues dealt with before adopting the animal out in the first place. I gave this facility one (1) star because I like to think that the woman's heart was in the right place to begin with but she is poorly equipped (in experience, financially, and with business/management sense) to run her rescue facility the way it should be run. I usually use Yelp to praise well run businesses and organizations, but this has bothered me so much that I just felt I had to speak out. People, I urge you to do your due diligence and research a rescue organization before dropping off a stray, abused or neglected animal to such a poorly run organization. Make sure the organization tends to the animals medical needs, spays and neuters the animals, updates the animals on their inoculations and, above all, screens the prospective adopters to make sure that the unfortunate animal in their care is going to be going to a good, safe home. For the animal's sake. Thank you.

I would just like to say, that I really appreciate this facility as it is the only one of its kind…read morein all of Okanogan county. There is a real loss of any animal rescue services what so ever within a 200 mile radius, and this place is the only one that takes in stray or abandoned animals in the area. Without this place all of these animals would be left for dead, so before you judge the specific details of what an animal rescue should or should not be, think about the resources available in this area and the alternative for these animals. They all deserve a good home regardless of their current level of care, please know that if you are adopting a dog you should plan on having to take them to a vet and incur some expenses for their care, sometimes the facility is just not able financially to do all of this for you. I adopted two of my rescue dogs from this place and they had been found in a box, on the side of a main highway, and would most certainly have died there.They had been vaccinated and were well taken care of at keystone, I will be forever thankful. I would recommend if possible that all who read this please offer donations to this wonderful place, for the sake of all the animals in the Okanogan county. Thank you.

Ollie LOVES his friends at Aspen Kennels! He will be going back for both Playcare and overnights…read more Great grassy yard to run in and nice people taking care of my sweet boy!

First time user of Aspen Kennels. It was very refreshing and a relief for me when I drove up to see…read morethe dogs and employees all at playing in the snow. The area was secure and clean. My dog and I were greeted by a friendly and happy employee. I felt comfort in leaving my dog there for a few days. Rates are very reasonable. Employees attentive and kind. When I returned to pick up my dog they didn't know I was there yet - I noticed how kind they were treating the other dogs. Mine looked comfortable around them. Definitely will use Aspen Kennels again. My pup seemed happy and tired. Big bonus is that she didn't stink - which is the usual from other boarding places.

Our Italian Greyhound, "Sophie", passed over the rainbow bridge on Tuesday. Cascade Veterinary had…read morediscovered cancer throughout her body. We looked for a service that would come to our home and anesthetize Sophie while we held her. We found Nicole Vega of Hummingbird Veterinary who came promptly. She answered all our questions and offered all of the other end-of-life services that might be required. After anesthetizing Sophie, she lined up a cremation service, source for an urn with inscription, and took Sophie with her to follow through on all those services. Dr. Vega was thorough and compassionate at every step of the process. She was thoughtful enough to create a clay medallion with Sophie's foot prints impressed in it (see pic). It turns out that Dr. Vega is well known and highly regarded in this area. She substitutes for other veterinarians when asked. We've decided to take advantage of the preventative care service she offers. Her philosophy of "an oz. of prevention is worth a lb. of cure" makes excellent sense in a time when other veterinarians are scheduling their services one to two months out. Her services to us were 5-Stars!

It can be such a hard decision to say goodbye to our four-legged family members, but I always hoped…read morethat when the time came to say goodbye to my girl, I'd be able to use an at-home euthanasia vet. I feel very fortunate Dr. Vega was available for us - she was so organized, communicative, and professional from the first email communication until her departure from our home. I was really impressed with her calm demeanor, that it was important to her that we were all as comfortable as could be before moving forward, and that we had all our questions and concerns addressed. She was kind and efficient in all the right ways and I wouldn't hesitate to call upon her again or recommend her to a friend. Thank you, Dr. Vega, for your compassion in such a difficult time. You are a blessing!