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    ARK Neshaminy Villas

    2.3 (12 reviews)

    Services - ARK Neshaminy Villas

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    Onyx Capital Management - HOA, Condo, Community Homeowners Association Management  throughout Phila and surrounding counties

    Onyx Capital Management

    (3 reviews)

    Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

    I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

    Village Square

    Village Square

    (25 reviews)

    Great little apartments with owners that actually care about the upkeep. Since Berger took over,…read morethey've installed new doors, new shutters, redone all the landscaping, pit brand new carpets on the staircases and a lot more! That's what makes me renew my lease here, the fact that it keeps getting nicer and nicer!

    worst management stilling the people money and mice problem, I got cheated by them multiple time…read more no supporting staff, they behave like rude boss . they send an email before one hour today morning around 7 am to vacate the parking lot by 8 am , while i notice by 8.05 am the already kept the chain into my car , and started pulling my car infront of me , i was running behind but still they took my car , when i went to leasing office they told we can not do anything you have to pay $365, then i went with my friend by driving around 25 , i paid the cash money $365. and came back. i dont know if people goes for vacation they cheat more money any help is good for me. 2 one more thing while i went there (towing parking lot i saw one of member from leasing office he might be staying for his commission ) i saw once past couple of year experiencing i wnt many time for mice problem m they said you should not have food item at your house , will send the people for inspection . 3. while i moved out from one apartment to other aprement the kept deduction money for my both apartment . i might lossen money there too. when i was missed the payment on there deadline they were asked me to pat around $95 it was very next day after dealine.

    ARK Neshaminy Villas - apartments - Updated September 2026

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