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    Ark Pet Hospital

    3.9 (76 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Ark Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Ark Pet Hospital Photos

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    Recommended Reviews - Ark Pet Hospital

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    Reviews With Photos

    The office cat
    Isaiah G.

    I found this place on Yelp because they are one of the few who work with bunnies. I called and they took me in very fast . The place is in a shopping center so there was a ton of parking. The waiting room was huge and clean. The people who checked me in were friendly and very nice. The room was clean. The vet came in right away I wasn't waiting around forever. She took her time explained the shot I was getting everything went by fast. I got a vaccine for my bunny that almost no one stocks. They also had medicine if my bunny went into gi staces. They were amazing from beginning to end and the have great prices. Highly recommend this vet.

    Sherry L.

    I am fairly new to the Contra Costa area and so happy to have discovered the Ark Pet Hospital. When I relocated to Martínez, I could not find any veterinary clinics east of the Caldecott Tunnel in this post-pandemic environment. Everyone told me that they were not taking any new patients or there was a six-months waitlist. That was ridiculous because my cat developed crystals and needed to be seen immediately after he was cleared by the emergency hospital. So, I discovered Ark thanks to a very kind person and they squeezed me in that week of September 2022. Dr. Schlange took care of George and prescribed medicated food. He has not had a flare-up since. I adopted another cat in November 2023, who has had chronic diarrhea/soft stools since he arrived at my house. Dr. Hageman was honest and did not try to upsell me on any unnecessary services unlike my former veterinarian in Oakland (Claremont) or Sage in Concord (Sage recommended nearly $2000 worth of testing including blood work, x-rays, and ultrasound). It turns out that Syd's issues are most likely behavioral in nature and subsequently did not require additional testing since he did not demonstrate additional clinical symptoms. It's rare to find such honesty these days. Overall, everyone is super nice at Ark and there is plenty of free parking in the lot. They also have everything on site including testing of blood and stool, ultrasounds, and x-rays. The Ark is a little bit out of my way from my house, but it's worth it and the prices are incredibly reasonable

    Back to snuggling and fully recovered!
    Miles M.

    *THE vet to get your bunnies to get fixed.* I adopted two, two-month-old bunnies from my sister's bunnies' accidental litter. I intended to get them spayed as soon as they were old enough but when they were too young, vets I called in the East Bay all quoted about $700 per bunny, and were booked months out. (My sister said her bunnies were less than $500 each.) Before I knew it, my litter-boxed trained snuggle buns were several months old, getting aggressive with each other, and spraying all over the house. I was desperate to find somewhere to get both of them fixed together during a couple weeks I had off. I called around again, widening my search to vets all around the Bay Area. Those that took rabbits couldn't do an initial examination and surgery on the same day (two appointments = two separate fees), and the only appointments were months out, and none had availability for both girls on the same day. When I called Ark Pet Hospital, the person who answered breezily quoted about $350/bunny for both the initial appointment AND surgery, AND they had availability for both girls the following Friday! I couldn't believe it. I thought it might be too good to be true, but it wasn't! The staff and vet were as kind and capable as I could have hoped. They were so caring with my fluffs and super clear about the post-surgery pain medication and what recovery might look like. They told me they used internal, dissolving stitches, and surgical glue on the exterior- which was great because I'd read that bunnies could rip out stitches and was worried about that. Days later I had some concerns about one of the girls and Andi was very quick to respond when I emailed in photos and questions. I'm planning to bring my girls back for their next vaccinations.

    My poor baby after her appointment with ARK... the cone of shame!! Lol
    Rhett R.

    I have taken my pets to Oakley veterinarian center for years until last week when I had one of my pugs poke her eye and OVC couldn't accommodate a fast appointment. I was lucky I had some medicine to get me through the weekend, but Monday came and her eye was worse. I was going to take her to the ER vet, but was told to try ARK. I am so glad I did! They were able to get me a appointment next day and Dr. Hageman is just wonderful. She's a big Disney geek too! Very attentive and friendly staff. Reasonable prices and cheaper than my previous vet but higher quality care!!

    Snoopy will be missed but he was in good hands.

    I had a last minute emergency need to put down a suffering pet. The compassion Dr. Hageman conveyed to me eased the grief I was under and made a horrible situation easier. This place's staff was so warm and welcoming and the facility clean and inviting. What a wonderful place to bring a loved one for anything.

    Santolina Nell with her favorite chews.
    Linda M.

    Today was my first visit to this facility. I AM THRILLED with the care, attention to detail that my Australian Kelpie received. I called yesterday in hopes of getting in by the first part of the week and was told they could see her today, in the morning. She needed a complete diagnostic work up and got it in record time. From the moment we walked in, the desk staff, and the technicians were incredibly inviting, warm, and I was immediately at ease. Dr. Schlange is fabulous, gave me immediate confidence that I had made the right choice. Definitely my "go to" from this point forward! And their pricing for all that was done was very reasonable...that was a bonus I had not expected.

    My disabled animal
    Jessica M.

    I have a disabled animal who they refused to see for no apparent reason today besides possibly the review I left them the last time we were seen. My dog is paralyzed from the waist down & currently is in pain & cannot move at all now. I went to this hospital to schedule an appointment as a last resort since it's down the street from my house just to get turned away for telling the truth about their establishment overpricing their clients.

    Updated review: if I could give zero stars I would. the only person qualified to handle rabbit care is Andi who I believe is unfortunately just a tech. DO NOT BRING YOUR RABBITS HERE. The doctor should have no business handling rabbits. I brought my bun in for what I believed to be a respiratory infection or possibly something wrong with his heart/lungs. Dr. Lori Hagemen was dismissed and I was offered pain meds before he was even examined. Not only were my concerns dismissed but she was also extremely rough and did not take into consideration that this was a terrified rabbit as his first vet appointment. If for some reason you have to bring your rabbit here make sure Andi is in the room the entire time as she is the only person there who has enough knowledge about rabbits to be seeing them. Took him to the emergency vet and guess what? Upper respiratory infection.

    Simon was very concerned about my cat, Simon and stood at the door while he had his visit.
    Tangerine T.

    A God send from heaven for my pet! Great visit from start to finish. I have a nervous elderly cat who yowled all the way there and when we got into the waiting room, which puts us all on edge. Suddenly, this petite and beautiful kitty emerged from behind the check-in desk, and came right over to him. He proceeded to snuggle on his carrier as if to calm him down. You could tell he was very concerned about my cat Simon. This amazing greeter/healer cat put us all at ease. The waiting room is warm, comfortable, clean, good music not too loud, stunning live fish tank along the wall, tons of warmth, comfort, tact and LOVE. The nice-looking vet tech wore cool, purple scrubs and was extremely personable, respectful and gentle. The greeter/healer cat waited outside the glass door while Simon was in there still very concerned. I consider the vet, Dr. Schlange, to be an impressive and gifted animal whisperer who is also a pro whiz with nail clippers. They had treats in the room for Simon. As Dr. Schlange exited the other door, the mystery greeter cat came back in the room and Dr. Schlange picked him up and said, "This is our cat, Simon". I was FLOORED! They shared the same name! I asked if he always greeted every animal that came in. He said, "No, sometimes he hisses at them." DOUBLE FLOORED! When we left, Simon came back out to cuddle Simon's carrier (!!) to give him some last comfort and love. These were all very special and clear signs from God that this is the right place to brig my cat from treatment. God bless the Ark!

    they CANCELED my appt bc I was 9 minutes late and said I had to resched. luckily I found a vet who took us in. thats a bag off teeth.

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    We use this vet and they're ABSOLUTELY amazing!! I recommend their friendly staff and Dr H to everyone!!

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    Trisha, thank you so much for the five star review!

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    7 years ago

    Overpriced go find another vet, and look on yelp for reviews before making an appointment

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    Page 1 of 2

    Ask the Community - Ark Pet Hospital

    Review Highlights - Ark Pet Hospital

    “Schlange, to be an impressive and gifted animal whisperer who is also a pro whiz with nail clippers.”

    Mentioned in 10 reviews

    Read more highlights

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    VCA Antioch Animal Hospital - Deer Valley - Proof that someone lied about calling multiple times.

    VCA Antioch Animal Hospital - Deer Valley

    (223 reviews)

    LOCATION: safe PARKING: open lot…read more SERVICE: good PRICE: reasonable SPACE: spacious and clean VISIT: didn't rush My first visit to the vet I didn't know what to expect. The doctor answered all of our questions didn't rush gave detailed answers. I'm a new DOG MOM" we wanted to make sure we get everything right. I like it here. They offer other services too. I'm probably going to continue to look around for other vets in the area. But this locations is good for now. We are so excited about our new addition !!! She is just 11 weeks old it's been a lot excitement !!!

    I've generally had good experiences at VCA Lone Tree, but my recent appointment with Dr. Ken…read moreGonsier, DVM, left me uneasy. Instead of focusing on the likely timeline of my dog's issue (such as how a UTI or infection might progress if that's what he has), the visit shifted into a male dog anatomy lesson on Google. I already had some background knowledge--which he didn't check for--but what I needed was guidance on possible health scenarios and what to watch for progressively. When I tried to ask more detailed questions, it felt difficult to keep the conversation on track. During the exam, he had on jeans, socks with Birkenstock-style sandals, with a scrub top. While attire isn't the most important element in delivering top quality care, in a hospital setting open-toed or sandal-style footwear usually violates safety / biosecurity requirements as it increases the risk of animal scratches, exposure to fluids or slipping. If that wasn't enough to feel a bit uncomfortable with this doctor, he also took it upon himself to bring up an old employee discount my partner once had and referred to him as my "boyfriend" without knowing our relationship. I had already clarified at the start of our visit that the discount no longer applied, so his comment felt unnecessary and personal, and I perceived it as biased. Overall, I left with concerns about how communication was handled. I later saw that some reviewers also had negative experiences with Dr. Gonsier's bedside manner, which made me feel my visit wasn't unique. My goal in sharing this is not to call anyone out, but to underline that professionalism and clear communication really matter in a space that is saturated with sub-par experiences. When those pieces are missing, trust and comfort in the care being provided can slip. I am fortunate that money is not an issue in being able to care for my pets, but doing business with a hospital that has someone like Dr. Gonsier on the team doesn't leave me feeling great about a long term relationship.

    Lone Tree Veterinary Hospital & Urgent Care

    Lone Tree Veterinary Hospital & Urgent Care

    (256 reviews)

    We had a wonderful experience at this veterinary clinic. The entire team was welcoming, patient,…read moreand genuinely caring from the moment we walked in. They took the time to thoroughly examine our new puppy, answered all of our questions without making us feel rushed, and explained everything clearly. It was obvious that they truly care about the health and well-being of their patients.

    Lone Tree has been incredibly helpful for the most part for my cat who presented with a fever and…read morestopped eating over the weekend, I've gone in three times since then and he's starting to respond to treatments and medications. I had called ahead and they were able to make an appointment for him right away to save the extra cost of an emergency walk in, my cat was seen immediately and I was able to be in the exam room with him, the staff were knowledgeable and kind and took great care of my fur baby my first visit. It wasn't busy there at all, I returned to pick up additional medications for him and again it was easy in an out, not terribly busy. They lost some starts only due to a particular tech that cared for him during his in patient stay yesterday to receive IV fluids and (I thought) tube feeding and anesthesia. HE DID NOT RECEIVE THE TUBE FEEDING OR ANESTHESIA. I discovered this on picking him up at closing time, he was also soiled with diarrhea that was already dried into his fur at time of pick up, I had called to check on him and was waiting at the clinic an hour before pickup and the diarrhea was only mentioned as she brought him out. The techs name is Andrea who was so neglectful, I was deeply concerned by her demeanor upon meeting her but didn't think much of it, she had just begun her shift and seemed more concerned with eating a yogurt and then going outside to take a break within an hour of her shift beginning than the care of my cat. She wasn't informed about his case when I had questions about his condition and care plan and didn't seem to much care about him aside from whether she had maybe seen him before and if she would recognize him. More importantly she was the tech I was communicating with regarding my cats care and was the one I told directly that I would like to go ahead with the feeding tube and anesthesia. I was charged and extra $575 for these things(returned in credit on his account when I realized this hadn't happened) she had said only "no one told me he was getting that" but I was the one who told her to her face i witnessed her passing this along to the receptionist who added the charges to the payment and then the tech, Andrea, immediately went outside to her car for a ten minute break. Maybe she forgot but that is unacceptable. I was very disappointed he didn't receive the feeding tube, and also very disappointed he was returned to me COVERED IN DIARRHEA he had clearly been sitting in for hours, I was also disappointed that even if they weren't going to clean it they couldn't have given me a heads up about that so I could buy pet shampoo or wipes before pick up given all the time I spent waiting at the vet and the calls to check on him there was plenty opportunity to inform me of this. Nevermind it is poor practice for a clinic to allow a cat to sit in their mess for hours this can cause infection and additional distress. As I understand it it is common practice for a vet to clean an animal that has made a mess in their care before returning them to their owner. I will be speaking with management about this particular vet tech, I had called to talk with them but was told they are traveling and will get back to me... otherwise the care was great and affordable from Lone Tree, however I am left feeling very concerned about the incompetence and general disregard from vet tech Andrea.

    VCA East Bay Veterinary Emergency

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    This place is the best! I took our dog here awhile back, he was really sick. It was the weekend…read more The Dr. & staff were fantastic. Dr. Pepping gave him what he needed and he's been great ever since. We recently found a stray dog, these sweet, helpful pros scanned him for free, he had a chip and they contacted the owner. Within a few minutes, the owner's son came to pick the loving dog home. I can't thank them enough. I wish they could be our regular vet, but they are an urgent care facility. 5, A++++++++++ rating. This location deserves an award for providing the kind care that is so rare these days.

    When I tell you that I've worked with numerous veterinary practices throughout the Bay Area, both…read moreas a professional dog trainer and through rescue, I mean it when I say this was unequivocally one of the worst veterinary experiences I've ever had. The front desk staff member I dealt with was extremely rude and dismissive and seemed visibly bothered that I was interrupting her time on her phone. The clinic appeared to be operating with a skeleton crew. Despite acting as though they were inundated with patients, the lobby was virtually empty. For most of the four hours I was there, it was just me and one elderly person waiting. After nearly four hours, my dog still had not received meaningful care. Eventually, I was told they were going to administer IV fluids and check my dog's blood pressure. Another 30 minutes passed, and no one returned. At that point, I literally took my dog and left. If your animal is experiencing a genuine emergency, I strongly recommend going somewhere else. Based on what I personally witnessed, I would not feel comfortable leaving a pet's life in the hands of this particular clinic. The entire operation felt understaffed and poorly managed, and the level of service was astonishingly bad. Whatever the reason for the staffing situation, patients and their owners ultimately bear the consequences. Go to VEG or another properly staffed emergency hospital. When your dog is experiencing a real emergency, hours matter. I would not gamble those hours here.

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    I wrote this long review explaining all of the wonderful things EHVH has done for my babies over…read morethe span of maybe 8 years, but it turned into a sappy, rambling mess. Take your pets here. It's not a suggestion. I've gone in crying over the worst and left with a smile. There's nothing myself or others could say that would even remotely cover the wonderful care they provide. They will love yours as their own no matter if it's an annual or non-preventative visit. They have waitlists and work with you on appt timing. Short wait times. Quick and efficient care. They don't try to upsell. Pricing is far more affordable compared to other vets in the area (with subpar care). I've read the negative reviews and let me combat them by saying ITS STANDARD FOR ANY OFFICE TO HAVE A GRACE PERIOD SO IF THATS NOT ABIDED BY ITS A YOU PROBLEM. They are extremely transparent on prices. Nothing is a surprise or mandatory. They do their best to work with you. The wait time (in comparison to other vets I've gone to) is far quicker than the hours I've experienced elsewhere. I enjoy a shortened visit that's straight to the point so I can go home sooner to cuddle my little one. We get it, reviews are subjective. BUT use them. TRUST

    I found a homeless kitten outside and I chose to keep him. I called to setup an appointment for a…read morecheckup because my kitten was sneezing alot, that was easy. I got to the appointment and I checked in. It took 20 mins for the doctor to come . The female doctor named Meaghan Duck D.V.didn't know how old my kitten was or she didn't know his breed . The only thing she did was listens to his lungs, no blood work or no x ray of chest. The antibiotics was $63.43 and the appointment was $80 . The appointment only lasted for 5-10 mins. Getting the medication took 20 mins also so it was like 40 mins of waiting . My kitten does not have sneezing or a lung infection no more . My kitten is not sick no more after visiting them and buying antibiotics

    Brentwood Family Pet Care

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    After not so great experience at another local vet, I decided to call here and give them a chance…read more They were very transparent about their prices, and the staff was friendly and knowledgeable over the phone. They gave my dog a very full physical exam and asked a lot of questions. The vet suggested a medication who was not pushy about it. She even offered to write a prescription so I could find the lowest price at my leisure. Will definitely be coming back here for all my family's pet needs. I wish I took pictures, but it was also very clean and organized. They had a dog get nervous and go to the bathroom in the front lobby, and the gal upfront immediately cleaned it up with a sanitizing mop bucket.

    A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer…read moreincompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fantastic" when I was called after the procedure. Dog 1: Permanent Disfigurement without Consent They extracted all six lower incisors from one of my dogs without a single phone call to discuss the necessity or get my consent. They effectively destroyed his signature look and "overbite" forever. We dropped off our cute dog and picked up a "small beast" with only two visible lower canines, all because they couldn't be bothered to pick up the phone. And I will be requesting the x-rays and get a second opinion in the necessity of the extractions, because the other incident described below shattered my confidence in their competence. Dog 2: Injury and Cover-Up While my other dog was under anesthesia, the staff managed to lacerate both of his ears while trimming his face. Let that sink in: they cut a dog that was chemically immobilized and not moving. Even worse, the doctor called me afterward and emphatically stated both dogs did "fantastic," choosing to deliberately hide the injuries. They didn't mention a word of it during the face-to-face pickup, either. Dog 2: Late night emergency follow-up visit We only discovered the injured ears after getting home. When we called, they downplayed the cuts as "no big deal" and admitted they had used skin glue to fix one cut. They didn't even provide an e-collar. A few hours later, my dog was bleeding profusely--blood was literally pooling on the floor. We had to rush him to an emergency vet where we discovered the cuts were so deep they required actual sutures. Because of this clinic's "minor" mistake, my small dog had to be put under anesthesia twice in less than 12 hours. And we had to foot a $1500 emergency bill, after an incident that traumatized our family.

    Abbey Vet Hospital - Hapy Boy!

    Abbey Vet Hospital

    (147 reviews)

    This positive review is long overdo as I'd like to acknowledge Abby Vet Hospital on 18th Street in…read moreAntioch! My 16.5 year old senior male cat, Jody, received quality care in December and part of January. Dr. Sushma Penta, DVM was very kind and patient with my cat and with me with all my questions after he got very sick with an infection. She seemed genuinely concerned and really acted like she cared about my pet's health and well being. Her entire staff, especially Madison, were also very kind and patient as well. Jody was not feeling well and had stopped eating and drinking and became weak and lethargic. Dr. Sushma is very hands on and examined my cat thoroughly and ordered blood work. She advised that his blood work looked pretty good for a senior cat and said he may have a virus. He was given Subqfluids, Antibiotic injection and prescribed several medications to take home. She advised to bring him back if no improvement, which I did a few times, at no extra exam charge from her! (She told me to bring him back anytime if I did not feel he was doing well. He had a rough few weeks.) She was patient and even provided instruction on home care with the IV Subqfluid treatments to help keep him hydrated. It took about 4 weeks as he would get better but then get sick again, however my cat finally turned the corner and got better after the 4th week. Thank you to Abby Vet Hospital and Dr. Sushma for your time, patience and great care to me and my senior cat! Loret J.

    I love abbey vet,the team and the vets are all amazing, and Maddie is the best she's very easy to…read moretalk to and I really love the women vet

    Ark Pet Hospital - vet - Updated September 2026

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