The front staff is very customer friendly and great to help with your needs. The always have a…read moresmile and the front smelling good.

Johnny in N Little Rock was great, the front desk rep was so friendly and helpful, Happily ran my…read moreinsurance and charged my copay when Horton's said my insurance wouldn't cover at all !

Awesome people. Actually had an AFO made by the lab in North Little Rock. What a pleasant…read moreexperience getting measured and casted. The final product fit perfectly. They also made it very clear that if an issue did occur, just drop by and they would take care of it. I hope I never have to get another orthotic, but if I do, I'm going to Snell

I recently had an appointment at Snell's. Upon arriving, I was 'greeted' by the RUDEST…read morereceptionist EVER. She kept asking about an RX. I have no idea what she is referring to, but Snell's called ME to set up the appointment. It stands to reason, they had all necessary information before they would make an appointment. I was already in tears before walking in the door so maybe I am being emotional, but her asking me what prosthetic was there for, in front of an ENTIRE waiting room was DEVASTATING to me, considering I walked in with 2 legs and 2 arms.....even if I had not, it is RUDE to be so public about a private matter!!

Specialty shop that does great work. My problem on several occasions is the office staff. The owner…read moreis awesome once you get to him and he's great with kids. You don't really have a choice in this town for custom devices so get some thick skin and deal with the office staff. Brian the owner is worth it.

Ok I've been going here for years off and on. My son who is disabled had to have certain braces for…read morehis feet there great with children. Then I've been there myself. Staff are kind, curitous, and very helpful. I'll be going back soon to get some shoes and hopefully a brace.

Mrs. Debbie and Mrs. Kim are just the sweetest. I did not feel like a patient but I felt like a…read morelong time family friend. I was referred to their place of business, by my physical therapist, to get my leg measured for a heel lift. The process was super quick. After my appointment, Mrs. Kim, my mom, and I sat in the room and just talked and laughed. I highly recommend this place to anyone.

The front staff was very rude, didn't even answer the phone the first 4 times I called. I finally…read moregot through and asked if I could make an apt. they said, no, we take walk ins, so just come in. So, I couldn't make an appointment to guarantee my spot? The front desk rep also told me that my insurance wouldn't cover the boot and it would be 250.00 cash. I called Snell orthotics, made a same day apt, and they FILED my insurance after getting approval, and my charge was 49.00! So, I think these reps at Horton's are lazy and crooks! Shame on you taking people's money!

From the owner: Since 1981, Horton's Orthotics & Prosthetics has made providing a lifetime of quality service and…read moresupport to patients our first priority, helping them to grow and develop every step of the way. Although Horton's originally started as an orthotics-only facility, we eventually added prosthetics to become a full service orthotic and prosthetic facility under the umbrella of Horton's Orthotics & Prosthetics. We now have over 35 employees with 5 full time facilities in Little Rock, North Little Rock, Bryant, Fort Smith, and Searcy.