Absolutely incredible laundromat wash & fold service experience here. I cannot express how grateful…read moreI am to have found them & for trusting their expertise. My clothes were washed, dried and folded in the most organized way possible. I always feel a little nervous using somewhere new, but I instantly trusted both the person I spoke to on the phone and the woman who worked there. I usually use one near my work but really needed another to use near my house. I cannot express enough how incredible they are. Nearly 70 lbs of laundry washed, dried, organized, and folded appropriately and perfectly in one day. Incredible customer service, very clean business, knowledgeable team/staff and I couldn't be more satisfied. Wish I could give more stars!! Thank you so much :)

I put my first ever request for quote for a service that required a quick turnaround. Response was…read moreprompt with a quote and addressing my questions. Finding the business was interesting...it's one building with three doors (one for each business) and they don't connect. If you don't know that and/or don't know what to look for. Though I did not end up using the service, the employee in there was kind and patient as I was trying to figure if my capri pant needed hemming. She talked me through it and stated she liked the way the pants fit. She could've told me to hem them and make the money, but she instead gave me her opinion and stated she thought they were fine. One weird thing, I will state, is that the changing room is their restroom. Not a MAJOR deal but something different..

I dropped off on a Monday and my clothes were delivered 8 AM on Wednesday. I'm very happy with…read moreservice - will use again.

My go-to place to have my comforters, sheets, and towels washed and cleaned. They offer pickup/drop…read moreoff services for DC with a fee of course. The driver was good as was the staff that I spoke to when I needed some support. I recommend them!

Update. Came back when Pedro said my items would be done and they were. Brought cash. Handled with…read morecare, folded nicely and a few items in hangars. Nice. Great job!! Met Pedro, who was the employee who helped me check my laundry in for the first time , for wash and fold services, at this location. He was very helpful and explained the whole process. This is a cash, only location, so that may turn some customers off. They have an ATM on site to help with that. I don't carry cash with me, so he said that because it was my first time that I could come back in the next day and pay. He said that I could come back the next day to pick up my laundry around the same time. He also took a new account anything that was delicates. I will update my review once I pick up my laundry.

horrible service. Dont ask a worker for help or they will give you attitude or give excuses not to…read morehelp. Understandable they have people come in and pick up their clothes thats being washer by them but everyone else there are also their customers.

I like it, attendant there so you're not alone and they sell everything you need there for…read moreaffordable prices and large washing machines to teeny tiny ones.

Two years ago I would give this place 5 stars but with updating the machines I guess they find it…read morenecessary to jack up the prices. Unfortunately I can't give them 5 stars anymore. The service level has gone down significantly as well. My king comforter doesn't wash well in my home machine so I have taken them here for years to be washed. I used to pay $15 plus $5 as a tip for them to wash today just the flat rate to wash was $26.10. Really questioning if I should just open my only Laundromat.

Washers are ok, but most dryers that take credit cards don't get warm. Staff pretends to be mute…read morewith the exception of customers they want to talk to. They change lint in the middle of your cycle causing your dryer to turn off, when they can't turn it back on..nothing they just walk away. 2 stars because the washers work and this place is 24 hours but that's about it.

This laundromat is filthy and run down. There's bugs and dust flying absolutely everywhere. The…read moremachine dispensers are always dirty, full of mold, bugs, fabric softener and old detergent. There's no AC, so during the summer it gets unbearably hot inside. I think the prices are ridiculously high considering how poorly maintained this place is. I believe they need more employees since there's usually only one person working. This place desperately needs renovation and deep cleaning.

American Mega Laundromat has been a life and sanity saver for me…read more I've been using American Mega Laundromat for years, and they've consistently provided excellent service. Since becoming a single mom, their pickup and fold service has become an absolute game changer for me. I work full-time and juggle my toddler's busy schedule, so finding time for laundry can be tough -- but they make it effortless... not to mention my laundry feels clean! I've used Rinse but American Mega is way better. The staff is always kind, professional, and reliable. A special shoutout to Tony, the delivery driver -- he's incredibly courteous and always goes the extra mile. It's rare to find a business that treats customers like family, but American Mega Laundromat truly does. If you're looking for a trustworthy, convenient laundry service with amazing people behind it, I can't recommend them enough!

I have been using American Mega Laundry services for maybe a decade? I have a disability that…read moremakes keeping up with the laundry and life difficult. Jackie, Irene, and Lupita have kept track of all my clothes (and my kids' clothes), folded them with care, and returned them so quickly for years! I never have to worry about losing something. When the clothes come back I feel like I have a new lease on life. Mr. Tony picks up and delivers promptly and with kindness. I feel like he's become an extended family member, because he makes my life work!

Depending on the day and time you can find less busy times. They keep the machines clean. Prices to…read morewash fairly competitve. Finally they are close to a Dollar Tree in the event yo need to purchase detergent and dryer sheets.

They made it easy. They picked the laundry, and the special instructions were followedread more

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

Lost half my clothes the first time using this service. Just got off the phone with "customer…read moreservice" and their solution is for me to file a claim where I send them pictures of my missing items. I don't know about you, but I don't have pictures of my socks and bras. And I don't make it a habit of taking pictures of the clothes in my hamper. When pressed, she said the company has photos they can use to find my items. If a representative bothers to respond to this review, don't believe anything they have to say about this being an anomaly. My clothes were delivered last night, yet when I texted customer service about my missing items, I got this form response: "Hi Crystal - I'm so sorry to hear about the issue with your order. To help us assess and resolve quickly, we'll need a bit more information. If your order was delivered in the last 14 days, please complete our simple claims form here: www.rinse.com/customers/claim. Please include: 1) Photos of the items 2) A link to where the item (or comparable) can be purchased online. If it has been more than 14 days, you can send this information here and we'll open a claim for you. Thank you - we're here to help." So you lose people's clothes often enough to have a canned response ready??? Do NOT use these people. I don't know where to begin replacing these items. I'm so glad I didn't let them dry clean my custom-made items. My next stop is the Better Business Bureau. Rinse should not be in business. Shame on you.