Duante Franklin 682-215-7265 came to my home on 07/10/2022, he assessed my 2007 Saturn Outlook and determined it needed to be towed to his shop for engine replacement. The vehicle was towed and a deposit of 3750 was paid via Zelle, (listed as payment #2 under the attachments). I was promised 3-5 weeks on the engine swap. In Aug of 2022 Duante contacted me and stated the engine repair was complete and he wanted the additional 750.00 for services rendered. He also stated the vehicle needed a wiring harness and programming that would be an additional 1200.00. He demanded payment or no more work would be completed on the vehicle. I sent the 750 and the 1200 respectively via Zelle (listed as payments 2 and 3 under the attachments). In early March 2023 I received a call from Brian Bruce the service manager at Bruce Lowrie Chevrolet ((817) 568-4810, stating that my Saturn had been dropped off at his location for inspection by Duante Franklin and basically abandoned. Bruce was reaching out to me for 1100 in storage fees because my vehicle had been their over 30 days. I asked what the issue with the vehicle is and they stated I need a NEW ENGINE. Duante has had possession of my Saturn since July 2022 and right now as of April 2023 my vehicle sits abandon at a dealership collecting storage fees I can't afford. DO NOT USE THIS SERVICE. HE WILL TAKE YOUR MONEY AND YOUR CAR. read more

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I came to Arlington Mobile Repair after I had an incident and slid on ice back in February during that winter storm. I did everything by the book with my insurance company. I filed a claim, I got my insurance company to send an adjuster to write an estimate, etc. I initially was going to go with a dealership, but a close friend of mine referred me to a mechanic that he was good friends with, which ultimately was Duante Franklin. Being as I trust my friend's word, I decided to take my Jeep vehicle to Duante Franklin, owner of Arlington Mobile Repair. I should have done my own research before I took my vehicle to him because I have recently come to find out that he has been sued muitliple times in Small Claims court, and has some really negative reviews that involve him being a scammer, stealing, and not continuing work unless he got his full amount upfront. Any time I have had work done on my vehicle I have always been allowed to make the remaining payments at pickup. My vehicle started off at a repair shop in Crowley, TX, but because of reasons unknown he was no longer operating from the initial place of business I dropped my vehicle at. He called me and told me that he was taking my vehicle to his residential home to be worked on. This should have been red flag number one. Long story short, my insurance wrote me two checks for the work to be completed. The first check of $2100 was given to him in full via Zelle. The second check was given to him partially. Another $100 was sent via Cash App. In total he received roughly $2600 for my car to begin getting worked on. Fast forward 3/4 months later my vehicle still has not been completed. He decided to tell me that he won't complete anymore work until the remaining balance of $800 was paid. That remaining balance was towards his labor. If he did not complete the labor, why should I be held liable for payment of work upfront, if it has not been completed. He danced around giving me a completion date multiple times. The most recent time he told me the vehicle would be ready last weekend, and by this Wednesday it still hadn't been completed. My mother even offered to pay the remaining $800 with a credit card. He refused that form of payment and stated he wanted cash. Which was another red flag for me. Because of my mother not wanting to go that route, we ended up in a disagreement that ultimately led to her not paying for the remaining balance altogether. I have gone through MANY non responses through text message from Duante Franklin. He even compared me to his wife because of the long and thorough text messages I send. I find that to be very unprofessional. He has belittled me by calling me evil. Accused me of insurance fraud, and has accused me of other things. What I believe happened is he took the money I gave from the insurance company for the parts and partial labor, and decided to cut himself his labor check FIRST without purchasing ALL the necessary parts to fix my vehicle. He told me the remaining $800 was for parts that was needed for my vehicle. Which did not make sense to me as he has been given $2600 upfront to cover parts and partial labor. I have a full map of how much the parts costed and how much the labor costed. The parts were paid for in full, and his labor was partially paid. While accusing me of slanderish behavior, he used religious rhetoric to make his claims and his behavior seem logical. Calling himself "the Chosen One". He is a liar and a thief, and does not represent the Creator I serve. I decided to do some research on him, and I found his personal FB account where he posted about selling illegal drugs. After looking up the pills he had in hand, it turned out to be ecstasy pills. His Zelle account has also been suspended for use. There are only a few reasons why that happens. Either the person had too many failed log in attempts, violation of zelle policies, security compromise, or what I think is potentially the case here, involvement in scam and fradulent activity. He also destroyed my friend's Cargo Van that costed him more money to fix somewhere else and two logistics contracts he had. Because of his negligence I ended up losing my vehicle due to repossession. My Jeep was being used as my primary source of income, which caused a delay in payments, due to having to pay for thousands of dollars in rentals, and having to purchase another vehicle outright. Not only have all of these things happened. His customer service is terrible. I called him one day asking the cost of the parts and he could not give me a straight forward answer on that. He tap dances around direct questions. He tried to guilt trip me by saying "he's performing more work then the insurance required". I would stay clear of him and his business Arlington Mobile Repair. You will lose more than just money dealing with him. I truly believe that he is sexist and has major issues dealing with female customers. read more

This is the worse mechanic that you would find, he charge me 2500$ by Zelle to fix my van, he don't fix nothing, he charge me plus 300$ just for 2 days parking, even though it was his fault, he was rude with the towing company because he wanted more money, smoking &@$@d, totally disastrous this mechanic, if you can avoid it, this mechanic charge you more and more money every day without sense. read more

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The best service ever I highly recommend this gentleman . My experience was very professional and courteous , He was very consistent on finding the problem on my car and repaired the damages in a timely manner thanks again Duntae !!! read more

Nothing ruins a vacation like a breakdown. My dad and I were traveling through Fort Worth when our breaks stopped working (yikes!) and I did a quick search for a mechanic. I was pumped to find someone that would come to us so that we didn't have to try to get somewhere without brakes. We were stopped on a Friday night after 6 and were worried we'd lose the whole weekend to repairs. AMR came out within an hour, looked things over for a SUPER reasonable service fee ($75 -- any other mobile repair would be at least $100 just to show) and helped us get set up for the night. They came right out with all the stuff the next day and had us back on the road that evening. If you're thinking that's a long time it was probably because 1. Motorhome 2. 4 sets of brakes, 2 rotors & calipers. Then to top it all off they guaranteed if we had any problems (not even just brake related problems) they'd come to us within I think it was 100 miles. And talk about customer service -- every guy we talked to was super friendly and polite. Didn't try to sell us on 100 things we didn't need, and texted us the following Monday to make sure everything was running smoothly. Highly recommend especially if you're traveling through and have issues! read more

Absolute 0 rating in customer service! This guy has no clue on how to talk to people correctly. He quoted me on a job I've already gotten 7 different quotes for, though his quote wasn't the highest it wasn't on the lower end of all the other quotes received. After hearing his quote I said ok thanks and tried to hang up. He then proceeded to let me "know" that I wasn't going to find it any cheaper, I let him know that I already did. He got a little upset and asked me, "Why do people want to be cheap when it comes to fixing their vehicles?" I told this man that I run my own company and that I do better work for the same price as my competitors because I'm passionate about what I do and I make my ends meet by doing so. He went on about how that's not how the economy works and that I'm just being cheap. Oh and if I'm out here making money why don't I spend some.. Who wants to even entertain crap like this when all I was looking for was a quote. This man told me i was corny and that he's been in business for 25 years. What's corny is that it says in his personal bio that he started the business January of 2017. So not only is the man horrible at customer service, he's a liar as well. Steer away from this company! There are plenty mechanics on here with way better reviews and lower prices. Consider yourself warned! read more

No rating a 0 he takes money promises to refund you and never does left my car a mess, bad business strung me along saying he s on his way and Just took my money he s a scammer his name is Franklin SCAMMER read more