As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

Terrible service. Disrespectful to homeowners. They hang up on phone calls and don't answer emails…read more They arrange payments with plumbing companies without confirming with the homeowner what actually happened. When I asked for an explanation for what I'm paying for on the invoice, they didn't give me one. The company didn't either, because they say they were hired by Gordon James, but guess who pays the bill?

11 October 2024 - I hope the company responds so I can revise this review in the future…read more My relationship with Gordon James *was* great for 12 years! As soon as I planned to sell my investment property and was no longer a revenue source for them, the support and willingness to engage with me disappeared. This has created numerous headaches as I plan to sell my rental property. 1) The company accepted a tenant-cleaned property, but still told me they would be charging the tenant for a move-out cleaning. When the tenant complained about the withheld deposit - the company refuses to acknowledge that they told me *in writing* that the $690 cleaning would be charged to the deposit. Now I owe the tenant another $690. 2) The company mailed the keys and garage door openers to my realtor. The package is lost and was not insured by the company. Now they simply suggest filing a "missing package" request and are not willing to accept responsibility for replacing the items that I entrusted to them. 3) Besides from one phone call, all communication is over email, which is creating delays in resolving these issues, leading the former tenant to threaten legal action against me. The company is not taking ownership of any of the issues that were caused by their miscommunication or negligence. Be careful!

Rob is an incredible agent. He helped us find the perfect condo! As a first time homebuyer, I had…read moreno clue about the home buying process. Rob was very clear at every step what we should expect. He's incredible communicative and responsive to our needs. He found us a great condo at a wonderful price. We closed within 2 months of acquiring Rob's service, which is unbelievable. Kind, people-oriented, and really knowledgeable. Couldn't recommend him more! He went above and beyond for us.

Rob did an amazing job in helping me sell my home. I always felt like a priority client and he was…read morevery helpful at arranging everything that needed to be done as I was living in another city while working on through the sale process.

If you are looking for a realtor, look no further. Laura is the ONE! My husband and I were…read morefirst-time home buyers buying a condo in Arlington. Laura was recommended to us as a top agent in the DMV area with impressive transaction volume each year. Although we identified multiple agents through our search, we immediately decided to work with Laura after our initial video call because we were impressed by her knowledge of the local housing market and all aspects of real estate transaction. We are so grateful that we did! We were buying a condo in a very competitive area. Every time when we made an offer, we had a competing offer and had to act very quickly to make our offer more competitive. Laura worked around the clock to prepare the comparative market analysis, tour the units with us, crafted and advised us on compelling offer terms and negotiated with the seller agents. Our closing had some extra complexities due to the condo building's financing approval being expired. Laura skillfully helped us navigate this issue. She proactively included relevant language in our offer to protect us from such financing issue before we even knew there was an issue with the condo building. After we discovered the issue, Laura was in constant communication with the seller's agent, condo building and mortgage broker to speedily resolve the issue and ensure we could close on time within 3 weeks. Laura's price prediction and recommendations were spot on when we submitted our offer. She recommended us to adjust our offer to a certain price to increase our chance of sealing the deal at our offer price (instead of activating the price escalation clause and resulting in us paying a higher price). We were able to be the winning offer because of Laura's excellent communication skills and expert advice. We followed Laura's recommendation and did not have to pay more than our offer price for the condo. The appraisal ended up being higher than our purchase price. We are grateful that Laura helped us secure our dream home at a great price. Laura was extremely responsive and patient. We had a lot of questions as first-time home buyers. Laura patiently answered all of our questions at any time of the day. Despite her busy schedule, she accommodated our challenging schedules and requests under short notice every single time, which enabled us to close our home with great success. We could not have asked for a better realtor to share this home purchase journey with. Thank you Laura for being an outstanding, caring and dedicated realtor!

Laura is a true professional. Here knowledge of the market is unmathced and she knows how to win!…read more I would not hesitate to refer friends or anyone looking to buy or sell in her market.

My review/experience working with Joe Nguyen, Realtor…read more Joseph is a man of many hats and talents. When I first met Joe back in 2017, he was wearing his landlord hat (lol). He took a chance on me and my family and rented his rental property to us. Joe was a blessing in disguise and an awesome landlord. Whenever there was a problem, or something needed to be repaired - he came out within the week to fix it and/or find a solution. He was kind and precise from the start. Joe as a realtor? THE BEST! For starters, I was interested in finding a home in WV and at the time he was not a licensed realtor in that state. Within the next two weeks, I received a text message from him that he had passed his WV realtor license and whenever I was ready to go look at houses to let him know. But WAIT! Let me go back - - - in the beginning of March 2023, me and my family decided we needed more space and decided to move from Joe's rental property. Joe offered his services to help my family and I look for a new rental property, that met all our needs. We would receive daily listing emails from Joe with potential properties. Each property we saw, Joe was there, guiding us along the way, advising of the pros and cons of each home. In the end, he helped me, and my family find the perfect home. In May 2023, I started the home buying process. Joe set up many properties to view in WV, keeping in mind my budget, commute, needs ,and wants. He was patient and gave me space to think on my own and really settle on what I want. There was one time, I wanted to put in an offer on a house sight unseen because of this crazy sellers' market (not knowing any better) and Joseph said "No, what if you don't like the property? This is a marathon, not a sprint. We're going to go look at it tomorrow, I've already set up a tour for you". The following night, I submitted an offer on that same property with the assistance of Joe. Joseph literally walked me through/explained each form from top to bottom. As a first-time home buyer, I was a nervous wreck and asking questions left and right. He answered each one with style and grace and made sure I didn't have any others before submitting my offer. We even had a sharing note on our iPhones, where I would randomly type questions I wanted to remember to ask him. By the time I was ready to mention it to him, I had seen that he had already answered the question in our shared notes. Within a month, I closed on my first home. Joe and Zac (the loan officer) made my home buying process seem like a breeze compared to the horror stories I heard and read, and I am SUPER grateful! Actually, my home buying WAS a breeze because of them. I appreciate Joseph so much for everything he has done for me in my home search/buying process as well as what he has done for my family. I now identify Joseph as family. Cousin "Joe Win" for the Win!

I would absolutely recommend Joe to anyone I know looking for a dependable and knowledgeable real…read moreestate agent. Joe took the time to show numerous homes and make offers on quite a few until my offer was accepted. My home has everything I was looking for. Joe took the time to get to know me and learn exactly what I needed. Thank you for the personal touches and the stress-free first-time home buying experience!

Teddy Rojanadit of Bediz Group, Keller Williams went waaaay above and beyond his duties as a real…read moreestate agent! And I am not kidding when I say that! He was very friendly and treated me like a member of his family. Teddy stated that he treats all of his listings as if they were a million-dollar property. We discussed what my listing price should be to attract the most buyers. He offered me suggestions and referred me to other services on how to get my place ready for sale. The professional pictures of my condo were outstanding and true to life. I had about 30 individual showings and about 25 groups of people come to the first day of my open-house!! My condo had 5 offers and initially sold for $5,000 above asking price AND in 6 DAYS!!! I am very thankful that Teddy was referred to me by a friend (this was my second attempt at selling my condo so I was skeptic about about it selling). I have already referred Teddy to my sister and he helped her buy her first home (she was competing against 9 other offers and Teddy helped her offer win)! My parents are interested in selling in the Spring and they want to use Teddy's services then. I will be referring Teddy to all of my friends and family from here on.

I had a great experience at Bediz real estate. Teddy, my realtor, knew a lot about the condos and…read morehouses that I was looking at. He was very helpful is guiding me to my condo purchase. I am very satisfied of his promptness, adequately informed of the progress, and explanation of the process as a first time home buyer. Overall, his great customer service, helpfulness, well organized and his abilty to assess areas of my customer needs has been a positive experiences. Thank you so much, Teddy!!!!

Cheryl Kincaid and the team at Estridge are very professional, effeicient, and resourceful. As…read morefirst time home buyers, my wife and I did not know where to start. Cheryl really took her time to understand our needs, concerns, and preferences, and taught us a lot on what to look for in a house. Her personality was great to work with, and we maintained great communication throughout our house-searching journey. She was very organized and detail-oriented, and everything went smoothly from first meeting to final closing. Cheryl's expertise, patience, and empathy reassured us every step of the way. If not for her, we wouldn't find our dream house so quickly. Thank you Cheryl!

Caroline Aslan made finding and buying a new home fun and stress-free in a sellers' market. She…read morehelped us narrow down our real needs and wants, and took us to diverse housing and neighborhoods all over DC, Maryland, and Virginia till we were sure we were choosing right and stayed very patient and cheerful as we tried to make up our minds. Her guidance and suggestions were on the mark, and we are now happy in a much better home than we had hoped for, and could not be more pleased! If you want to find and buy a great house, go to Caroline Aslan.