I ordered from here because I needed an outfit last minute. Paid for the expedited two day shipping…read moreand thankfully it arrived on time! As soon as I put the sequin jumper on, anywhere the sequins touched another (i.e. one leg against the other) it snagged and pulled the threading and sequins out. I had to pivot and wear something else, but immediately contacted steps new York. Even though they are selling a trucks quality product they said it arrived fine and wasnt their problem and they gave me a coupon code for my next purchase. Next purchase?!!? I will never order from you again. I understand they shipped it to the best of their abilities but the fact is the quality of their product is awful.

My wife tried to exchange a dress, they didn't accept saying it's final sale, but it's a lieread more

I absolutely love this place. I needed a dress for my tea ceremony within three months and she…read moredelivered!! Selection & Value: 5/5 She explains the cost of each dress upfront and talks you through colors and fabrics. I adjusted the style of my collar to be more traditional. My dress was around $700 due my personalization and fabric choices. All in all, she is now my go-to tailor and my first pick for these dress. Definitely recommend!

Sylvia is such a nice lady who is experienced with making cheongsam for over 20 years. She has…read moreones you can buy off the rack and customized ones. Custom dress are made from her manufacturer in Guandong China. Her prices are mid range from $450- 500 premade depending on the details on the dress to $950+ customized dress. It takes at least 6 weeks to get a customized cheongsam. The quality of her pieces and the fabric used are well made compared to the store on Mott Street in Chinatown. They are way overpriced for cheap material premade cheongsam which you can buy online. Customized ones cost over $1500. That's too much to spend for only one night for a wedding. Go with Sylvia... hopefully she won't retire too soon.

What an incredible find! We had a wonderful experience with Maria who had great intuition and…read morecommunicated smoothly with my daughter. I highly recommend to anyone looking for a prom or evening gown.

Kamarri was amazing, she was very helpful, patient, attentive and friendly with helping me and my…read moredaughter. The atmosphere is very welcoming. We tried on several dresses and there were tons of selections to choose from. I was able to purchase the size of my daughter dress that was not in the store

BEST STORE IN FOREST HILLS! there is no other store on the block like this one! they always carry…read morethe top of the line items and always have the coolest and always on trend items. whenever I need a new wardrobe, outfits for a trips, special occasion or a gift I always shop here. the sales women are beyond helpful and most importantly they are honest.

Door-to-door boutique window shopping has find my travels at Jacklyn's. This is a boutique not a…read moredepartment store, so why the hype of a mass department store which includes the ridiculously overprice, crammed aisles and messy racks that cluster the floor? One season behind Nine West brand name is sold here as well as Victoria Secret clothing. This is Forest Hills, a residential area as it should not have to geared to a commercial setting. Agree with previous Yelpers, excessively overpriced indeed and abrasively rude customer service who then lashed at me rebuke vile mouths!! I was invisible at first light, not an iota, not a particle in space.

Save yourself the headache and go elsewhere. The owner only cares about money, service is terrible…read more I paid almost 900 for a dress and ended up having to fix the alterations she did myself. I wanted straps added to it and when I take it home and try it on (couldn't try it there because she was closing early to go to court for a traffic violation) one of the straps is sewed on twisted. The dress has a bunch of gems on it and a few were missing and a bunch loose. I take it back to be fixed. When I try it on at home the straps still aren't right. One is close to where the armpit is and the other closer to the middle of my back. I didn't want to eff around with this woman anymore so I fixed the straps myself. If you do buy from her, have alterations done elsewhere. Wish I could leave negative 100 stars

Updating my review from 5 years ago because I just saw the owner responded. I never dragged any…read moredresses on the floor, so on top of being nasty, the owner is also a liar. There's a reason why this business has such bad reviews. If you want fancy dresses go to NYC Glamour Couture in Astoria. Lady there is much nicer.

I bought the most beautiful dress from this store. I got it for a great price. I love this store…read morebecause they have plus size dresses available. And the staff is always friendly and eager to help.

From the owner: We are a small modest clothing boutique that carries womens and kids clothes and accessories (like…read morehats, some shoes, some jewellery). We aim to give good customer service. Come visit. Totally her

Very helpful staff go above and beyond to help u get what you need. If I could have rate this place…read morea 7 star I would. Affordable price and wide variety of different style to choose from

Needed scrubs for my new job. The lady who worked there was…read morevery helpful (picking out the specific color I need and showing me different companies that made that color). I bought 1 top and 1 bottom for a little less than $30

Beautiful boutique, highly recommended! Great assortment of…read moreclothes and jewelry. European style, designer items.

I love and adore Fox's! However .... Should you ever find yourself having an issue with a product…read more(namely Jimmy Crystal reading glasses) they're pretty much hands off in the customer service dept. The standard answer from a 'young' associate is 'we are NOT optometrists! Duhhhhh! As calm as I normally am, I just lost it. Seems like a bit of training may be in order. Fortunately, Jimmy Crystal, the company, happens to be VERY accommodating and has offered to replace the missing crystals. Thank you Jimmy Crystal. I will most likely buy additional specs at a different location. PS this 2 star review pertains ONLY to this situation!!

I walked in - I was not acknowledged at all. I stayed for 10 minutes and left after looking through…read morea couple racks of ratty looking dresses. I definitely did not feel welcome there, but the selection was terrible anyway.

Had an amazing experience. It was our 2nd time buying a dress at Luxe. Gabby and her staff made the…read moreprocess fun and easy. Wonderful selection.

Service was great! However on average the dresses were more exspensive in comparison to other…read moreplaces that have the same dress models. Don't want to take away from the service my sister niece and I felt welcomed and served. My niece just didn't find the one. Make sure you schedule an appointment.

Liars, Rude, and not helpful. Came in looking for a prom dress about 2 months before my prom. I was…read morelooking for a black dress. The sales associate said that the cut of dress that I tried on came in an exclusive color called bullet grey. It was metallic and had to be specially ordered. I fell in love with the dress because of the beautiful color I was promised. when I came to pick it up, 3 weeks before prom it was the wrong color in the wrong size. They never even measured me In the first consult just guessed. They proceeded to lie saying it never was my dress and my actual dress was coming on Friday. I was sitting there sobbing panicking about my dress because the color that I ordered never even came in the dress and the sales lady was rude telling me to relax. They then showed me a color that was silver, not what I wanted and i tried on the 4 which was too small and again they guessed that I was a 6. I came in on Saturday, to a dress that was an 8, my original order size was a 4 so they defenitly ordered it the day I came to pick it up. I was swimming in the dress and it Was falling down. They were rude the whole time and not apologetic . Now I have to find a dress and get it altered 2 weeks before prom. Will never be going back And I recommend you don't either.