Thank you for having an easy online site where I could place an impromptu order! You delivered them…read moreshortly after the order was placed, brightening my daughter's day!

I ordered flowers for my sister this past week. I live in VA and she lives in Ithaca. However, we…read morewere going to come into town and surprise her. Thus, giving us an opportunity to see the flowers we had ordered. The only word I can use to describe her flower arrangement is breathtaking! They did such a fabulous job. I can't even list all of the flowers they used with this particular flower arrangement. The only instructions they were given was a dollar amount to work with. Thank you so much for making my sister's 75th birthday extra special!

I came in for the first time since it opened. I noticed the white staff member didn't greet me, but…read moreinstead made a point to greet every white customer who came in shortly after me. I was pointedly ignored, even when I was in the same area of the small shop within eyeshot/earshot. I was the only customer in the store (and only PoC) before the two (white) customers came in separately, one after the other. This is treatment I also received at another shop at Ithaca mall (incidentally also with "Willow" in the name). Feels bad, man. Terse service when I asked a question of the staff member there. There's an anecdotal half-joke among us QPoC that a white person with colorful hair typically means "safe" staff for BIPOC/queer folks, but that was not the vibe I got here, sadly. It's too bad that Asian customers are treated this way at an establishment that sells so much Asian-inspired merchandise (kawaii goods, food items). I won't likely be back, even though it is a cute, very modern boutique. I will just head down to Michaleen's Florist & Greenhouse down the road and the farmer's market instead for plants, soaps, gifts. I feel more welcome in those spaces, even if they're predominantly white.

All is I can say is STUNNING. David and his team did an absolutely incredible job creating the most…read morebeautiful, fresh, and vibrant bouquets and centerpieces for my October wedding - and I am so thankful! David was so gracious and easy to work with; I came to him with such a late request for these centerpieces and bouquets and he made it happen in just a couple of months' time. We had one great, efficient call and, after that, I didn't have to worry about a thing. The team at Willow Floral used such high-quality plants, my sunflower and greenery centerpieces lasted almost 3 full weeks after the wedding. My greenery bouquet of ferns and eucalyptus is still beautiful and I will be drying it out to preserve it forever! If you're looking for a great deal on amazing flowers/plants and easy, kind, and accommodating service to match, I cannot recommend Willow Floral Studios more. Thank you again to the whole team!

Most of my extended family is in the Cortland area -- whenever I send flowers anywhere, birthdays,…read moreanniversaries, funerals, etc -- I call (or order online) from Shaw & Boehler. The flowers are beautiful every time, and the staff is so nice and helpful. As a recent example, I ordered flowers to be sent to my Grandma on her birthday. She's an older lady. I was on the phone with her when her flowers were delivered (and she actually had two -- my mom ordered her flowers as well!). The delivery person offered to bring the flowers in, made suggestions in her home on where they would look nice, told her happy birthday 3-6 times, offered a birthday hug AND asked if she could get my Grandma anything before she left. I wish I could've hugged her through the phone! She went above and beyond to personalize the delivery and make my Grandma feel special. I remember these folks being like this since I was a little kid -- so I'm glad to say my family has been customers for the better part of at least 50+ years. Don't make the mistake of going to any other florist in Cortland. ;)

Any floral arrangement that comes from Shaw & Boehler Florist is THE best! They are beautiful and…read morenever disappoint. The staff is friendly, accommodating, and professional.

I needed a last minute delivery for my Mom's Birthday. I live in San Diego, CA. When other flower…read moreshops were closed and not answering, Jason not only answered but made a plan with me with eager confidence. He offered to call and make sure my Mom was home because of the weather, he was pleasant and accommodating to our needs even though they were about to close. Cortland Flower Shop officially has my business anytime we need a gift for my family from across the US. Thanks so much Jason, you freaking rock!!!

We would like thank you for supporting our event during our NYSOWA 2019 Fall Conference held this…read morepast weekend. We greatly appreciate your working with us to do something special for the women that attended our award banquet on Saturday night. It is the added extras; the special touches that help to make our conference memorable for all that attended. Our gaggle of outdoor writers and communicators had a great time enjoying the seven valleys of Cortland County and all that it offers and we thank you for helping to make that happen! -Mike Joyner, NYSOWA Past President, 2019 Fall Conference Chair

I came in for the first time around the holidays and was not only warmly greeted by the shop owner,…read morebut the shop dog in a little holiday sweater! Bought some great Christmas gifts for dogs (reversible bandanas that slide onto the collar) and was delighted by the incredibly friendly, knowledgeable service by the staff there. Will be back soon to get a terrarium and hopefully more plants!! Cannot recommnend this lovely gem enough!

I order bouquets from Michaleens for loved ones who live in Ithaca and they are always beautiful.read more

I ordered an arrangement online for my mother's birthday recently, and it was done flawlessly! It…read morelooked exactly like the photo online and was absolutely beautiful!

This place is so hit or miss. Sometimes the flowers and arrangements are top notch and absolutely…read morebeautiful, and other times they look like they fell off the back of a truck. Frustrating when you're ordering from 2k miles away and your mother lives 2 blocks down the street from their shop. *sigh* It's just that I know they are capable of so much better... the hanging basket i ordered this year is very leggy, very little blooms, many dead blooms and looks incredibly neglected. Walmart has better hanging baskets than what she received this year. Extremely disappointing after last years stunner they delivered. *sigh*

I have reached out to this business via email and phone and am unable to reach anyone--the phone…read morevoice mail is not set up so I can't even leave a message. I placed an important order in advance and they delivered it on the wrong day--a whole week early. I am so disappointed, as well as alarmed that I cannot get a hold of them.

We are a repeat user. We enjoy there floral arrangements…read more Beautiful colors an very fresh and long lasting. Great job