If I could give 0 stars i would! First made an appointment for a routine cleaning, I get there and…read moreI am told the dental hygienist wasn't even there. The Dentist then proceeds to look at my teeth and tells me i need to reschedule because she "doesn't do dental cleanings". So I do reschedule and that was all fine. I then go to book my next cleaning about 6 months later, the same thing yet again, they tell me the dental hygienist wasn't there and that they didn't even put me down for a cleaning... That was the last straw and took my business elsewhere just for 2 years later to receive a bill from them (Lake Houston) for x rays they never submitted to insurance and now have created a past due account on my credit. They are slow, badly run, and simply incompetent. Bad business, do not get your teeth checked, cleaned or merely step in vicinity of the area just trash!

Disappointed in their customer service. It took me 2 months to get an appointment. I received 2…read moretexts asking me to confirm my appointment which I did each time. I show up to my appointment for them to tell me they tried to call me and left me a voicemail last week to reschedule since no doctors were available today. I went through my phone to verify that I never received a phone call or voicemail from them. I was supposed to have a simple cleaning and was told that I would have to see a doctor to run x-rays first since I am a new patient so I cannot be seen for a cleaning today. I've never had to schedule 2 appointments to have a teeth cleaning. I traded my work day so I could attend this appointment. This was the office my insurance provider recommended but I will be driving further for a dentist.

Great and compassionate dentist with awesome office and other staff. Highly recommendable.read more

No need to worry about a dental visit at Huffman Family. Dr. Damien and his staff are not only…read moreprofessional, thorough, and good at what they do; they are nice and fun to be around.

Dr. Alexander Zhu, an oral surgeon, recently performed surgery on my son, and we are thrilled with…read morethe results. He took the time to explain the procedure in detail and addressed all our concerns, making us feel comfortable throughout. The surgery went smoothly, and my son is recovering well. I highly recommend Dr. Zhu for his expertise and compassionate care!

I had an appointment for a general cleaning but the Dentist, Erin Farmer Evan, did a exam. She…read morepoked on my gums so deep and insisted I need a deep scaling. She sent in the financial guy to talk me into it. He said it would be $480 something and my insurance would cover the rest. I said no, I'm only there for the cleaning. She would not do the cleaning. My gums were so sore after her exam. I don't have bleeding gums or anything wrong with my gums. They just wanted to make money off me. I called my insurance company and a deep scale would only be cover if it was approved by insurance first. So glad I said No. Still looking for a good Dentist.

What should have been a routine visit turned into multiple return trips due to issues caused during…read moretreatment, along with repairs that didn't hold. Even more concerning was the lack of acknowledgment and accountability from Dr. Loren when things went wrong. That level of care is unacceptable. You should be able to trust your dental professional--especially with something as important as your smile. If you're like me and rely on coworkers' recommendations for where to go--and where not to go--consider this one of them. I won't be going here.

I'm writing this review to advocate for another patient whose experience with this dental office…read moreraises serious concerns about both quality of care and accountability. What should have been a routine teeth cleaning quickly escalated into a series of preventable issues. During a standard visit on April 2nd, the hygienist chipped the patient's front tooth (#8) while flossing--despite being informed ahead of time about existing resin work on both front teeth. This alone reflects a lack of appropriate care and attention. The patient was then required to return the very next day (April 3rd) for a repair--and was charged for it. Just three weeks later, on April 28th, the same repair failed completely, requiring yet another visit. At this point, the situation had already become frustrating, but it worsened significantly during the follow-up. While repairing tooth #8 again, Dr. Loren chipped the adjacent front tooth (#9) and did not acknowledge it. The patient only discovered the damage by requesting a mirror and had to point it out themselves. Even more concerning was the initial response--denying responsibility and suggesting the damage existed prior to the visit. Only after being confronted was the issue addressed. This pattern--causing damage, charging for corrections, and failing to take accountability--undermines patient trust and raises red flags about clinical standards and professionalism. Dental care requires precision, transparency, and responsibility, especially when dealing with highly visible areas like front teeth. Patients deserve providers who stand behind their work and communicate honestly when something goes wrong. Based on this experience, that standard was not met here.

For as many years as my family and I have been going to Fitzgerald Family Dental, Dr. Fitz and his…read morestaff continue to go above and beyond to make sure my experience is the best it can be. They work with my schedule, my insurance (& the several changes I have had to make over the last 3 years), and always take the time to explain everything to me. I appreciate everything about this practice!

Friendly staff, never had to wait more than 5 minutes. I felt confidant in the services I was given…read moreand feel they truly care about giving great, affordable service. Highly recommend!

The technical staff here were very nice and demonstrated very professional behavior. The dentist…read more(GP) who saw me was abrupt and dismissive unfortunately. This was not favorable considering that I as the patient clearly stated that I was uncomfortable with dental visits. More over, I'm a healthcare professional and was somewhat embarrassed to see let alone be on the receiving end of such poor professional behavi When I tried to get a clear understanding of my dental findings, it was the dental technician who took the time to listen and explain.

The front desk strikes again. They fraudulently processed a charge for thousands of dollars and…read moretried to stick it to my wife and step-son. They were refusing to provide the documentation that the "error" was corrected. The Constable went to the office, asked about the invoice, they zeroed it out in front of the Constable, OK. Then the office had both her and my boy trespassed. lol.

This place is amazing from the front desk to the dental assistants to the Doctor. I needed a quick…read moreappointment and they accommodated me and when I got there, there was about an 10 wait time before I was taken to the back! How awesome is this!!!

When I say everything was taken care of in one day OMG I'm so happy we found this place!! Office…read more was very modern and clean. Hygienist & Dr. was very informative! They was able to work my kids in for all their sealants on the same day which I was grateful for because my schedule can be very busy. Looking forward to future cleanings and treatment here! My kids was extremely happy when they left especially my daughter with her hygienist (Jessica) took really good care of her, showed her pictures on the screen, made her very comfortable and even gave her a blanket!! Staff was extremely helpful.

This dentist office is amazing! They are polite, punctual, and get the job done! Dr. Pham is…read morediligent and seems to really care about what she does. Judy G. the dental assistant is so kind, great at her job and will have your teeth squeaky clean. Definitely recommend this office!

The staff and the Dr here are the worse, to say the least. If you want a pleasant experience, don't…read morelook here. I specifically told her I did not want to fill a wisdom tooth and that I wanted it extracted. She just looked at me dumb. Honey, if there are hard to reach for cleaning and flossing why would I want to fill that? I wonder is her pocket book has anything to do with her decision. Another situation is where I've been asking for a clearance for my daughter to get braces and I've been waiting for over two weeks for something they keep saying they will do by the end of the business day. They want you to leave a voicemail and they will call you back, yeah like 4 days later. This place is a huge inconvenience and only operate on there times. Smh. This whole practice is Pathetic.

When I first started going there the service was pretty good, I don't know what happened they are…read morepitiful now. if I were you, I wouldn't even look that way. The staff won't answer the phone they lie to you about calling you to go over your insurance and how much you pay out of pocket, the building is filthy. find another dentist office. I dropped West Lake Houston Dental like a hot potato,

This place is amazing. Dr. Cummings is an amazing dentist. And his staff is fantastic when I called…read moreI spoke to Mary she was so lovely. This is a honest review We moved here from California a few months ago and needed to find someone for my husband he's been in a lot of Pain. My friend referred them. The best experience Don't go anywhere else.

Dr. Cummins is a dentist who stands behind his work. He is friendly and excellent. I had a crown…read moredone eight or nine years ago and when it broke off Dr. Cummins was able to repair it and replace it on its post with very low cost to me. I really appreciate his integrity.