Fantastic business to call & schedule an appointment with! Susan was friendly and very helpful in…read moregetting my dryer repair scheduled sooner than later! Dan came to complete the repair on time and rather quickly! He is also organized & neat..meaning he does not leave a mess! He was very friendly & knowledgeable! I strongly recommend calling TriLakes for any household appliance you need serviced.

I will never have my appliances service by anybody but them. I had an issue with the Frigidaire…read morestove I bought at Lowe's. I called Frigidaire they set up an appointment but they said call TRI Lakes appliance repair. I called and spoke with Tammy, there she actually got me in two days earlier for the repair. She was extremely helpful in setting up the appointment and making sure that she had the information so that it would be only one time I gave her the model and serial number. She is responded back to my emails even if it's at 7:00 or 8:00 at night. They set up the appointment with Brian. Brian came out with all the parts necessary to repair it but the number for the some of the parts were not even in Frigidaire system yet he put in the ones that it showed going in there but they did not work because Frigidaire had not the updated parts for the new model. Brian walked me through the process for getting Frigidaire all the information needed for this to be completed. Brian called it the day before to confirm appointment and said he would be out later in the afternoon to make sure the parts came in for my new Frigidaire oven. The parts came in but he came early when he got the parts and it said a 5:00 came at like 3:00 and called me on the way. Great guy. Both Brian and Tammy help me with Frigidaire and getting and taking care of my oven and warranty issues. This is a great company great customer service, great service people. I wish all the companies I ever worked with or as good as them. I lived in a 40 unit condo complex and was the board president and head of Maintenance. If all my vendors were as good as them my life would have been easy. I don't know what more to say again great company great service and knowledgeable

People are so busy working within the store. They can't help us. We went to buy flooring prepared…read moreto spend close to $8000 and nobody could help us. They were too busy putting rolls of carpet on their stands. When going to customer service she said well it's gonna take some time. I don't know if anybody's here to help you. I told her to forget it we were going to Lowe's. How bad can it get?

Mark was awesome he needs a raise helped use in what ever way he could! Out of a lot stuff and…read moreprices kind of high but it makes up in quality!

We purchased $53,000 worth of appliances from Witbeck. Within 9 months our dishwasher stopped…read moreworking. The company in our area that provided warranty service for the dishwasher went out of business. We reached out to Witbeck to help us find a solution. Our salesperson repeatedly told us that the matter had been escalated to a service coordinator downstate. A month later, we've heard nothing from Witbeck or the mysterious service coordinator. There has been no communication in terms of what steps are being taken or what the resolution is. Terrible service after the sale!

I have called twice. Both times I have spoken to people who said I'd be called back the next day,…read moreand I have never received that call.

Our trip to kauffman's was absolutely wonderful and kathy was nothing short of amazing we bought a…read morelift chair on Saturday and after they delivered it the same day within a hour we got it in our living room and started regretting the purchase its a fantastic chair just so much bigger than normal and didn't match certain things and felt our little dogs would end up getting hurt by jumping up and down they were closed Sunday so I went back Monday to try to return nothing short of amazing had no problem pick another chair they picked up and delivered new chair can't give enough praise to the customer service and will send anyone and everyone to there store made us feel like family if we could give them 100 stars we would thank you for everything and a customer for life

Just purchased a lazy boy recliner. Cathy was an awesome person who waited on us. Very courteous,…read morehelpful with the purchase details and delivery set up. Very reasonable prices.

Absolute worst experience ever with any kind of service I have ever had. We were supposed to have…read morecarpet installed and their installers have cancelled or been a no show 5 times. Lowes claims there is nothing they can do, how about get some different installers. Lowes should be embarrassed by the service they provide or should I say lack of service. I will be taking all of my hardware business to a different store.

I would not recommend them to deliver any product. The delivery people broke my valve off of the…read morewall. They both smelled like marijuana. He was screaming at me. Flooded my basement utility room. Said it was the fault of my pipes. The third-party company that delivered it wrote a check for $150 for my stress of him yelling at me. Wouldn't even pay for the emergency plumber, the delivery guy was laughing at that I needed to call. I would definitely not recommend them ever to deliver anything from their third-party delivery in Petoskey. I wouldn't even give them a one star. I've been trying to get a hold of Lowes in Petoskey with no help from the manager and it's been over a month with still no help. Just don't get any deliveries from the third-party company that they hire. Very disappointing customer.

I have never been treated so rudely in a business in my life. The parts counter staff was rude,…read moredismissive and completely unhelpful. They kept talking about their call center and how individuals call the call center and they have no control. They were annoyed by my lack of knowledge and annoyed to help me. They gave a minimal effort with rolled eyes and snarky tones. I was seriously about in tears trying to get a simple part and I am not a baby by any means.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Petoskey, MI. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

I went here last week. They have good products at reasonable prices…read more For electronic appliance buyers, you will love this place! Pros: Cheap! Friendly staffs Cons: it's quite small!

Customer service? Yeah right. Try snotty, snobby, rude comments. "Oh your $1500 range is broken?…read moreToo bad. Call this number and someone might help you. We can't do anything unless you want to buy a new stove" The 3 men were way more interested in the conversation they were having than offering any sort of help.

This is my second purchase here, and will be my vacuum store in Northern Michigan forever. The…read moreowner gives you personal knowledgeable information on the many choices you get at his store. I chose Riccar again because of the quality, and also made in the USA. If you buy at a big box store, you may as well flush your money down the toilet. They do not carry quality brands like The Sweep Shop. Buy local, Buy American

I tried to go to Sweep Shop today. It's Saturday, and this ad said they were open on Saturdays from…read more10 am until 2 pm. Not so! Please update the ad.