The pharmacist helped us arrange the transfer of several important prescriptions from our oncology…read morecenter (several hours away) on a Saturday(!) and were thorough and patient and took their time on the phone making sure we were all sorted out!!

If I could give ZERO STARS I would!!!…read more The Pharmacy here is TERRIBLE! We just bought a house in Olympia and I had a anti nausea med sent here. After having it sent, i waited 30 minutes and then went to pick it up. I waited in line (they have a drive through but have it CLOSED) for 20-30 min just for them to tell me they don't have it. I went back the next day in the afternoon about 1pm to try again... I had a sleeping baby in the car so I tried the drive through-- AGAIN CLOSED! My husband went back tonight at 6:30 pm and waited in line because again, the drive through is closed, for them to tell him they wouldn't get through the line before closing so he needed to leave. I called THREE times to get my prescription transferred somewhere else just for them not to answer the phone every single time. DO NOT GO HERE.

Tried them one more time because I thought it would be easier than getting my Rx transferred to a…read moredifferent pharmacy...found out they do not take my new insurance (Uniform Medical) and haven't for the past 3 years. Also, they are no longer open on Saturday OR Sunday. I can see being closed Sunday, but having no weekend hours whatsoever seems a bit unreasonable.

This pharmacy is really busy but they are always courteous and helpful! Cecelia always greets with…read morea smile. Great customer service!

They are so polite and helpful every time!! Also timely! Best pharmacy ever.************read more

I usually don't write reviews, but as a parent, I feel the need to speak up--especially when it…read morecomes to my daughter's health. Our family recently moved from Orlando, Florida, where we had been going to the CVS at 718 Maguire Blvd for years. That store was a blessing. The staff there knew us by name, always asked how our family was doing, and made sure every prescription--especially those for our daughter was handled with care and urgency. Even during the most stressful times of her health journey, they made us feel seen and supported. Unfortunately, our experience at the CVS in Lacey, WA has been the complete opposite. We've been trying to get our daughter prescriptions filled during a time when her health has become a concern again. Despite her doctor sending everything over, my wife has faced nothing but pushback and confusion from this location. At one point, a staff member even asked if one of Yara's prescribed medications was "dog medicine." That kind of comment is not only unprofessional--it's hurtful, especially to a mother just trying to care for her sick child. I've tried calling the store several times to help get things sorted, but it's nearly impossible to reach anyone who can offer real support. We've gone from feeling cared for and respected to feeling dismissed and ignored. I understand that every pharmacy has busy days, but when someone's health--especially a child's--is involved, a little empathy and communication go a long way. Sadly, this location hasn't shown either. We're just asking to be treated with the same level of respect and care we received for years at our old CVS. I hope someone at CVS sees this and makes things right--not just for us, but for the next family that walks through those doors. -- Elvis M.

In my previous review I grumbled over a 4 hour refill time. They have since been averaging a…read moreminimum of 24 hours and after standing in line (literally only four people in front of me) for 45 minutes I had to sit and wait for another 20 minutes because I was using a GoodRX coupon instead of my insurance (which I always do because it saves me over $200/month) and they had to have the pharmacist "rebill" it. The only reason I keep coming back is because my ONE medication is so much cheaper here than anywhere else, but being a busy working, sports mom I just don't have the time for this crap. I'm done. I'd rather pay more and get my time and sanity back. Also - in sitting and waiting for my "billing adjustment" I've witnessed at least five people leave in near tears because of how ridiculous this place is. I truly feel for the people that work here, but they can't treat customers like they're just a bunch of idiots (one woman didn't speak English well and needed help understanding the bill, an elderly woman couldn't hear and basically got angrily shouted at, etc...) it's not ok.

I use this Rite Aid because it is near my home and everybody here is pretty friendly, including the…read morePharmacy staff. They usually have the items I need in a pinch, such as various medical supplies. My only concern is with the Amazon drop off inside Rite Aid. I had a package there that was cut open, items removed, and then covered with black tape. I post this mainly as a caution to anyone else who may use this as an Amazon drop off location. Amazon will refund you however, it's a hassle and they probably keep track of how many times you request refunds. Pic of the tampered box included. The store and staff are a solid 5 stars, just be cautious and look at your packages carefully if you use this drop box.

I'm not sure what has happened here over the last two months or so. There used to be a wonderful…read moreolder woman working the drive-up window, and she was always friendly and fast. 5 star service. She also knew us by our car, since we're there a lot. They pretty much provided what we needed when we needed it. We felt good about supporting a small, local pharmacy, so things were groovy. Sadly, I haven't seen her around lately. In her place are a rotating pair of younger men who don't seem to understand quite what their job entails. I'm pretty sure pharmacy techs need specific schooling, but maybe these fellows skipped some classes? The drive-up window has become abysmally slow. Multiple trips to pick up prescriptions because they aren't filled has become the norm. Try calling to see if things are ready? Yeah, no, they don't answer the phone. Last time I was there, I waited 3 minutes for someone to come to the window and ANOTHER 7 minutes for them to come back to the window to tell me that the meds were still being filled. So we're probably done here. There is another small pharmacy in the area that we'll try. Can't be much worse.

Unfortunately, I have to agree with several other reviews. I called to request a refill for my…read moreprescription for at least a week and a half, and the call was never picked up. After leaving several voicemails, I had to go to the pharmacy to request a refill in person. I also tried their online service, which did not work to refill (error codes). At that point, the prescription had run out, even though I tried to get in contact with the pharmacy well before it was empty. On the bright side, my first fill of the prescription was much cheaper than another pharmacy I had gone to.

The staff are kind. But. The place is run like Russia durung ths cold war. Outrageous requests on…read moresimple mrds I have been on for years...Total incompetency at every level. To the point I became because they mixed up when I could get my medicine. Total rediculous idiots. Don't bother going there. Unless you like tons of frustration.

Food quality is good but service was horrible. I asked for the brown sauce because I didn't like…read morethe spicey seracha sauce. And she said they didn't have space to make me a new one and didn't have togo cups for sauce and refused to put any on I would gladly pay for if needed nothing is free in life except kindness and she lacked all aspects.

"Prevention of Pressure Ulcers" is quite an interesting topic. I had a client with stage 2 pressure…read moreulcers that's why I could relate. Thank you for the videos you presented. It sure is an added learning!

I'd been going crazy with 8 scripts due different days of the month, some monthly, some 90 days…read moreetc. Then when I got them, I had to put them in my daily pill box each week. I had to spend up to 3 hours/month managing this. Ready Meds automatically sends me 4 weekly books. There are sealed pockets for morning, noon, and night. I can easily see if I've taken my meds today. Getting started was a bit of a problem. They told me they would mail, then they delivered, then they said I had to be here for delivery then they said they weren't set up for delivery. OK, mail works. I didn't ask for the drama. I also had to remind them to send the first delivery. There was some confsion about what I took and how often, but that was cleared up. If you get class 2 drugs, they will come in a separate set of booklets. And if you get something that you take when you like, it will come in it's own booklet. There were problems getting these set up with my Doctor. Ready Meds didn't bother to tell me when the Doctor didn't respond, They didn't seem particularly concerned nor did they call the doctor back. On my first delivery, they ran out of something and switched to another brand. But they didn't tell me, and it seemed like I got the wrong script. They also shipped me some sleeping pills the next month when the supply was meant for 90 days making my doctor question me about the amount I was taking. They haven't quite got things going for single customers. Reaching someone after about 5 is difficult. I ended up taking 3 of my scripts back to my old pharmacy. Readymeds is mainly set up for institutions. If you have pills you take every day, they will ship to you in booklets that will make your life easier. But if you have anything that isn't daily, keep it with your own pharmacy. It was a rocky start, but now things are going well. Consider this a qualified recommendation for those that take everything on a regular schedule.

This Walmart location consistently struggles with staffing and customer service. The checkout area…read moreis often short on cashiers, and the self-checkout machines frequently malfunction, causing long delays. The subway inside the store also presents concerns. One of the employees regularly appears frustrated when interacting with customers and is often seen stepping outside to smoke during business hours. The deli department has ongoing issues. I observed employees handling chemicals in the the back without changing their gloves before returning to food preparations. The management at this location appears to be lacking oversight, and accountability. These issues significantly impact the customer experience and should be addressed promptly.

Surprised me when I went BACK after dinner to the same store to return an item I bought earlier…read moretoday only to find that CUSTOMER SERVICE closes at 7pm. That's NOT serving the customer. Oh, you're still open til 11pm but stop SERVING the customers at 7pm. I see. You'll take our money but not refund it. Gotcha. Just getting us used to the new dystopia that is your parking lot speaker system and LACK of customer service? I'll take my business elsewhere as soon as I get my money back. Hire more people. Competent ones.

I drove to this walmart due to their website saying they had shoe goo in stock. I got there, and…read morewent to the aisle it said on the website, and no Shoe goo. There was a slot there for it, but it was empty. I asked an employee named Marsha if they had any in the back. She checked inventory and said they've been out since August 31. I was disappointed due to the drive as their website said they had it. As I was checking out, Marsha came running up to me saying she found a case of Shoe goo, and opened the case and gave me some. Saved me another trip somewhere else, so I'm very happy she took the initiative to check even though the inventory said they were out. Thanks for the excellent service Marsha.

If you're unfamiliar, this is Walmart as a grocery store. No TVs, no toys, no clothes, just…read morewhatever you'd find at Safeway but at Walmart prices. The store is clean and well organized, and doesn't have that normal Walmart vibe which can be a bit overwhelming and icky.