They come through and stay in touch during the entire process. Rachel was completely on the case!read more

Came back for another visa photo requirement, and another A star experience as usual!…read more First, I called the services before coming, because it was a bit late during the day that is almost their closing time. Understanding the situation, they kindly offered to wait me for a bit past their closing hours. Second, the staff there were super friendly, there was a new employee, a lady working on her masters in nutrition, she was beyond kind and helpful. She made sure my photo came exactly as what the visa required, and she was very easy to talk to. I highly recommend this place, once again!

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Terrible experience! Our group of 32 people waited for over…read morean hour in the rain for the bus to arrive. The bus that finally arrived was a 20-year-old beater. The transmission was bad, the alignment and suspension were shot, and the bathroom door did not latch. The suspension was so severely degraded that it audibly bottomed out on road bumps, causing motion sickness among multiple passengers. The transmission could not maintain speed on inclines, making the journey slow and stressful for everyone on board. The windshield wipers were so worn they could barely clear rain from the windshield (a serious safety hazard). Overhead storage bins would not latch, risking items falling on passengers, and the lighting inside most of them did not work. The spare tires were stored in a luggage compartment and had dangerously little tread remaining. We paid Rally/OurBus for what we were promised would be a newer luxury coach with ample luggage space and modern amenities. Instead, we got an old bus with no electrical outlets, damaged seat upholstery, and a bathroom that reeked before a single passenger had even used it. They sent us a vehicle that should not be in passenger service. When we sought a refund, we were bounced between Rally/OurBus (the broker) and All Aboard Express (the bus company), and now neither company will return our calls. Save yourself the headache and book elsewhere!

Esther and team did an incredible job planning our honeymoon. We were not the easiest of clients --…read morerelatively hands-off (not opinionated) early on as we were also planning the wedding, and then a bunch of last minute changes and requests the week of our trip. But CIRE handled everything with ease and smiles. Esther was able to get us a room upgrade and free breakfast at the Four Seasons in Maui and somehow negotiated a refund of a non-refundable rate at an airport hotel rate when Delta cancelled and moved our flight. This alone covered her planning cost a few times over, so it's like we got all her services for "free"! Overall, would highly recommend. We won't plan a trip longer than a weekend without Esther and CIRE going forward.

I had the immense privilege of working with Esther to plan my dream vacation to Thailand alongside…read moremy sister. Not only was Esther one of the most personable, understanding and patient people I've worked with, but her knowledge knows no bounds! Any/all questions will always be answered--no matter how silly they may seem--and Esther's attention to detail is astounding. There was even a situation halfway through our trip where we needed to pivot and leave one location earlier than expected and Esther was there for us, solving our problem almost immediately. She's a true lifesaver. I cannot thank her enough for helping make this trip come to fruition and crafting it to be a once in a lifetime experience! For all your leisure travel needs, CIRE is the ONLY way to go!

Embarrassing incompetence at the highest level. My package is over a month late and had been up and…read moredown England like a pinball. The staff literally couldn't care about your packages. I've had to contact fedex corporate and they haven't replied either. Nothing left but to seek legal channels.

I shipped a bag to Spain. Was told it would take 4-5 days. The bag took more than 20 days to…read morearrive, by which time I'd left Spain. They then charged me to return the bag to the US. LuggageToShip subcontracts actually carriage to FedEx. When my bag was being held by FedEx, I had to be the one personally calling FedEx to track it down. FedEx, of course, was complaining because technically LuggageToShip is the shipper, so they don't want to talk to me, but LuggageToShip wouldn't lift a finger to help. Customer service is non-existent. They only offer email contact, which is not helpful when you're overseas trying to get your vacation back on track. When I returned to the States, it took over 2 months for the bag to be returned to me. So I was without my possessions for 3 months, and didn't have them when I needed them on my trip. In order to get my bag, I had to pay an additional $250 to ship it home. LuggageToShip "Customer Service" refused to provide any escalation contact. (Try looking them up on the web to find a business address, or corporate officers- it's all carefully hidden) LuggageToShip also refused to provide me the information needed to dispute the charges directly with FedEx. So basically, if you want to spend $500 to lose your stuff, LuggageToShip is the perfect company for you.

Have used Kayak for hotel reservations for several years now but encountered and later avoided a…read moremajor disaster with the third party they're affiliated with, Amoma. As you'll notice if you poke around on the World Wide Web, the reviews (for Amoma) are primarily extremely negative since it's inception in 2014 (give or take). Using my situation as proof, the perception is the reality here. Without getting into too many details, they follow shady and abnormal business practices and more times than not, ultimately fail to secure or even guarantee your reservation. After booking, I followed up with the hotel several times over (right after, twenty four hours after and later forty eight hours later) and they never had anything for me. Because of the fact I was already leery, I cancelled and Amoma waived the cancellation fee entirely. That's great and all but it appears that they still haven't righted their ship so to speak because the issues they've been known for are still ongoing.

No customer service, no accountability when they don't provide the service. The representative hung…read moreup on me four times and didn't process the refund

Alhamdo le lah hana is handeling my booking for umrah with great patience and trying best to…read moreaccommodate family of 5 . Excellent service so far . My Allah bless all on the efforts to make travel owes simple . Thank you Maram

Excellent service Maram travel cares and their staff…read moreextraordinarily provides the support you need when traveling for a sacred Pilgrimage. I have been traveling since 2013 and always go through their guidance. This time my father was handicapped due to Brain cancer and required assistance through out the trip to the Holy Masjid e Haram in Mecca and Masjid e Nabwi in Medina. Their tour guides helped us at every step and even took my father in wheelchair for 5 prayer s daily in Medina. Would recommend strongly Maram travel services to anyone

Linda was quite rude to deal with. Bought my vehicle in January, still waiting for my title in May.read more

Needed my passport renewed for some international travel coming up and ITS EASY PASSPORT - 100%…read morelives up to their name!! Filled out the form on from their app - printer everything our and mailed my passport to them for renewal on Sept 3rd. Got it back Sept 15th!! I can't believe how fast they were able to get it to me!! Fantastic customer service. If I had any issue or concern, I could pick up the phone and call them day or night and they always had an answer for me. CANNOT RECOMMEND THIS PLACE ENOUGH!! AAAAAA++++++++

this company is unfortunately a major scam and charged us way more than agreed upon in writing…read more($1000). now currently disputing with my bank. with SO many other travel agencies out there that do an amazing job I encourage you to go with someone else.

From the owner: Sample profile onlyread more

Kingdom trip very bad service Not trusted team…read more Very slow service Not responsible You make me miss my trip and loose my ticket You will pay for it

scam. be mindful. i was charged $500 for two visa and later was told they cant provide this service…read moredue to only requesting for miners, but never got reimbursement. was told they individual responsible was on vacation. after round and round for over two months i gave up. the person who i contacted was a lady by the name Tayyaba. i don't recommend at all. They call themselves Muslim but don't act according to the teachings of Islam.

We tried to book our honeymoon with Hulya June aydogan. We found her through American Express…read morewebsite. She is a fraud and a liar! Her business practices are immoral and illegal. She charged us $1500 for a ferry ticket which costs 60 euros. She forced us to book private tours despite telling her we were not interested in tours. When we confronted her about the charges, she attacked us. We asked to cancel our trip and she refused to honor her own cancellation policy. We were forced to get American Express involved and take her to court. Court ruled that she return a portion of our money back and honor her cancellation policy. DON'T GET INVOLVED!

Hola June, Our representative was outstanding and went out…read moreof his way to make sure that we had everything we needed. Our guides were knowledgeable & polite. I had an amazing time in Egypt. I would like to visit to prepare our honeymoon package your manhattan office. I will gladly recommend your company to anyone I know. Lissette and Carlos from Miami