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    Arrhythmia Management

    4.0 (4 reviews)

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    Village Medical

    Village Medical

    2.1(7 reviews)
    0.4 mi

    I love this clinic and I love my new doctor and the staff!…read moreMy insurance is an HMO, so it is really hard for me to find a primary care physician who is in my network. I found that one of Village Medical's doctors was covered, so I booked an appointment. When I looked up the exact address afterward, I was confused that it was the same address as a Walgreen's. After doing some research, I found out that Walgreen's owns Village Medical, and their offices are located within Walgreen's building (though not at all Walgreen's locations). That concerned me at first. I thought I'd be seeing a doctor in a small cubicle in the middle of a pharmacy (in the kind of cubicle where they give Covid injections and other vaccines). That was not the case at all! When you walk into the store, that particular location has an enclosed foyer with 2 separate entrances into the store or the clinic. The clinic and waiting room are actually quite large and it doesn't seem at all like what I had envisioned. Phew! They have several doctors, physicians assistants and I think a nurse practitioner on staff. It's difficult switching to a different PCP, but Dr. Richards made me feel at ease immediately. He's very kind and caring. I had no issues getting all my prescriptions transfered over to him. Village Medical even has an app that allows you to request refills and book appointments. If you decide to call to request any of that, you'll reach Village Medical's main line, and not the number of the specific clinic you go to. But even that isn't a bad experience. Just know that it can take about 3 days to get a prescription refill request approved. No big deal.

    Was referred to Village Medical and had heard great things about the group and provider. Not the…read morecase. Provider (Jennifer Abalos) makes you feel rushed, does not listen to the patient's concerns, and told patient that because they did not have typical symptoms that she was sure I did not have the medical issue. Upon gently requesting for the testing it was discovered that I did have the medical issue. The group does not allow you to call directly to the office, but forces all patients through a call center (was not aware of this until after becoming a patient). Any communication you have has to go through the message system in the app and there is not timely follow up.

    Mordecai N Klein, MD, FACC - Mordecai N Klein, MD, FACC - Plano, TX

    Mordecai N Klein, MD, FACC

    2.3(3 reviews)
    0.2 mi

    Excellent doctor. Great diagnostician, communicator and caring. Takes time to talk with you about…read moreissues and solutions. On follow up, again takes time to go through any findings and gives you time to ask questions. Highly recommended.

    Disappointed that the doctor wouldn't see me today... I had a 4pm appointment and left work plenty…read moreearly to be there at 3:30 to fill out my new patient paperwork. Unfortunately, there was a suicide on the high five that shut down Hwy 75 below, backing up traffic for well over an hour. I called 20 minutes before my appointment and explained that I would be there about 4:05 but that I had already completed my paperwork in advance. I was told that it would be ok so I proceeded to the appointment. When I arrived at 4:07, though, I was told that I would have to reschedule. I reiterated that I had called in advance because there had been a suicide on the highway and that it wouldn't be easy for me to take off work again, however the receptionist was unsympathetic and told me it was already 4:15, but her clock must have been fast. I asked for my paperwork back and let her know that I would have to find another Cardiologist. It is a shame that they turned away a patient who was complaining of chest pain for being two minutes too late and that more consideration wasn't given for the highly special circumstances that backed up thousands of commuters today. I guess that, because I was probably the last patient of the day, they just wanted to go home early. :(

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    Mordecai N Klein, MD, FACC - Harmony heart group waiting room Plano, TX

    Harmony heart group waiting room Plano, TX

    Mordecai N Klein, MD, FACC

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    Arrhythmia Management - physicians - Updated August 2026

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