I found Dan to be absolutely top-notch. He arrived promptly (almost to the minute ) of the time he…read moresaid he would arrive. His knowledge of the repair job was beyond reproach. I would definitely use his services in the future. If you want friendly, reliable service, give Dan a call.

We are very satisfied with the service and Quality of service and appliances from Premier. We just…read moregot a refrigerator and went back to them for our washer. We are very pleased. And will continue to go to Premier for all our appliances. Thank you

Dennis professionally mounted my pre- bought tv wall mount and placed the TV. He had all the…read morerequired tools for the job. I recommend Dennis and would definitely consider him for the next home services myself. The price is good, Dennis valued my time and cleaned up after the work S well

From the owner: We are reliable and can get to you faster than our competitors with quality work and amazing…read morecustomer service

Small business with great service.We purchased a refrigerator and double oven.They were very…read morehelpful explaining how the appliances worked.Dont go to the big box stores.They also service appliances.Great group of people.

Service fee paid $ 100 no offer to give me back my change (shouldn't matter if it is only $ 1.24)…read more Literally stood and looked at the appliance while I pushed the buttons and diagnosed it and charged me the full service call. Didn't even offer to take the call fee off for the repairs quoted and priced all the parts at a rate double what they cost. Better not call ....

EXCELLENT SERVICE!!!…read more Sean was our repair technician, and he did an excellent job. Sean ordered parts for our 1970 model Royal Chef Wall Oven. The Heating Element, coil, was bad. They called for a replacement part and got it. and had it fixed in about a week and a half. On Sean's 2nd trip out, he even brought dog treats for our baby girls. How nice. Love this place. Our first time using them. Thank you. Lora and Jim.

0 stars is what I would like to enter. Extremely poor service, came 2 times to fix a leak. Caused…read morea new leak and they refused to take ownership for it. The owner, Brendan, was extremely rude when I tried to explain what occurred. This is an example of how Brenden responded to me via text: Brenden: "I'm not gonna fight with you over it the video clearly shows the line isn't leaking the blue valve housing is. There is no way you had a drip that bad for 2 weeks and just noticed it today. You noticed a tiny defrost water leak 12 hrs after they left. They didn't unhook the water or turn the water off or mess with the water in any way so there's no way they cracked the valve. I am not replacing a part we didn't break or damage. Period. " Me: "Brendan, thanks for your time. You know this isn't right. I was referred to you by a very good friend, disappointing. Referrals go a long way as you know. I'll be sure to pass along this thread and they experience to him and all the other businesses owners in our network. God bless"

Lacks complete professionalism. Not only was the work not completed on time, the excuses were…read moreamazing. The topper was I was quoted and approved one price, I was charged almost double at the end for no extra work. All I needed was two sets of shutters made and installed. Simple job, no change orders. Buyer be aware

I had a problem with the controls on my oven and Matt came with a few hours and figured it out. He…read morewas great! I highly recommend him!

Polite, professional, prompt, thorough. Very satisfied. I have used this company for years. This is…read moreexactly the kind of customer service I have come to expect.

The office manager, April was very professional. That was the bright spot of this interaction…read more But, the service wasn't billed to my extended warranty as I expected. Then, it was left to me to pay and try to recoup the money from my extended warranty. And, on top of that, the tech did not fix the issue with my washer.

We do NOT live in California - We live in Brentwood, TN ( and the other reviewers here probably…read morelive in Franklin or Brentwood too!) 1/31/2024 - Our KitchenAid microwave oven wall unit (model KEMS378sss05) quit pre-heating and quit maintaining temperature correctly, so I called several appliance repair people and chose King Appliance Repair, owned and operated by Ray Diaz. I chose him because of the good first conversation we had when he asked me to describe the oven's symptoms. He came 2 days later as scheduled and fixed us up by replacing our lower bake heating element, which he had thought to bring with him based on my description of the problems when we first spoke by phone set up the visit. I was glad that we did not have to wait for parts! He was on time, courteous, conversant, knowledgeable, informative, competent, and careful in his work. Best of all, he was reasonable in his approach and pricing, so much so that we have ranked him among our very best "go to" providers for repair. His parts are warrantied for a year and his labor is warrantied for 90 days. While at our home for that couple of hours, Ray spoke with both me and my wife and answered questions, and also looked at our other appliances and gave us tips for whether to repair or replace each of them dependent on how each of them might breakdown in the future, as well as telling us about the dependability of various brands and models based on his many years of experience. He was just great, and we highly recommend him.

Contacted them in June of 2022. They were communicative, clean, polite, and on time. Fair pricing…read morewhen they came to repair my refrigerator. Ray was my technician. Thank you