Love my Cherry Floor again! Thanks to O'Brien Flooring. The work crews were polite, friendly &…read moreprofessional. Impressed with the customer service and job....well done! Thank you, Jim O'Brien & staff.

I couldn't be more pleased with the service and refinishing! My floors are wide pine so more…read morechallenging than hard wood. They came out smooth and all the years of dog scratches and worn areas are gone. Beautiful job! Kelly was wonderful to work with and returned all my texts promptly. The refinishers showed up right on time, worked not stop until the job was done, and cleaned up well after themselves. Getting an estimate was easy. Since I live in a rural area I only needed to send pictures of my floors and measure the rooms. I tried to get another estimate from a competitor (Dion's) and twice I waited home all day and they never showed up. They said they couldn't find my house but they never even called! When I finally did get their estimate it was more than O'Brien's but that isn't the only reason I didn't choose them. Good service starts from the first contact! Service: Repair flooring

Excellent job repairing a deep scratch in our hardwood floor for a very fair price. We are so…read moreimpressed with how it turned out!

I had work done by the father years ago and my floors came out fantastic. Not so with the sons on…read morea recent job. I had to deal with Shane who's pretty pathetic with customer relations. I had issues I wanted to discuss with anyone else from this business but no one would respond. I have many areas of my wood floors that feel like sandpaper, lousy job of vacuuming up the dust. One of my rooms had a dark spot "just appear", Shane was an idiot trying to explain it. The crew did do a good job at replacing the wood pieces that had the stain. I had other contractors that saw my picture of the spot and all three felt something was spilled on it. Sorry to say I would not use this company again unless the father was involved. Very disappointed.

everything was perfect. customer service was amazing. highly recommend! okde hadleigh!!!!read more

Olde Hadleigh serviced my gas stove. The tech was awesome. He made the stove like new…read more Professional, clean, on time. I would highly recommend.

Duggan flooring did my moms floors and they came out so amazing. They did a great job!!! I would…read morerecommend his company to anyone!

I had a great experience with the guys at Duggan. They have been in the business for 30ish years,…read moreand are total pros. Super nice guys, too--and did an ace job on our floors, which included sanding off a bunch of paint. The price was extremely reasonable. I'd definitely recommend them to anyone in Western Mass who wants to restore the awesomeness to their hardwood floors.

Awesome job. Did everything from start to finish. I would definitely recommend them to anyoneread more

We hired Penfield and Sons to renovate our main bathroom to update the fixtures and make it more…read moreaccessible as we age. Mark was very easy to work with and was great at keeping us informed as the job progressed. Each of the subcontractors (painter, electrician, plumber and shower installers were professional, knowledgeable, thorough and incredibly considerate. They even suggested little improvements that we hadn't considered! After 4 weeks, our extensive renovation was complete and passed code inspections with flying colors and we now have the bathroom of our dreams within our budget. I highly recommend Penfield and Sons for your next home improvement project.

Over the years, we have used National Floors many times, both in our previous house and now this…read moreone. After a broken dishwasher flooded our downstairs, ruining the carpet, National replaced it quickly. We recently replaced our old, stained, stairway carpet with carpeting purchased through them, and it is beautiful. We are going to call on them again to install a floating floor over the ugly tile in our entryway and powder bath. Nyomi is helpful, knowledgeable, and fun to work with. I joked with her that I am sorry, but after this job, we'll have run out of flooring to change. Maybe the next house

I needed an area rug to fit in a long narrow sunroom (the rug needed to be 5 1/2 feet by 10 feet)…read more Estimates I received from two other vendors put the total in the hundreds of dollars. Way too much for my budget. National Floors came through! They have a great selection of remnant pieces - they cut and bound the rug - all for $80! and the rug looks spectacular!

Amazing company! They helped me through a very unexpected disaster. Employees were very…read moreefficient, thorough and caring. The construction part was also handled amazingly. Everything done was top notch

We chose Advanced Restoration to restore our bedroom closets due to a problem with our roof which…read morecaused mold damage. Brian and the adjustor came out to our house immediately, inspected the damage and pointed out work that was needed to make sure the bedroom was total safe. They pointed out possible problems we never considered. ( duct work cleaning, bed steamed cleaned etc) They were great . The workers involved in the restoration were top notch . Josh ,the carpentar, was very professional, clean , talented and the hardest working guy I have seen in years. His work was meticulous and spot on for what we wanted. The last day A.R. sent out extra people , Jose and Julie, to make sure the job was satisfactory to our wishes. Good Companies are built on great employees. Josh , Jose and Julie were kind, hard working and represented the company well. They were so good we treated them with pizza for their efforts. The job was done on time as Brian promised. ( when was the last time you heard construction was completed on time ?) I would highly recommend A. R. and we would make them our first call if a problem with house damage occurs again. Hopefully not .

Valley Home Improvement has completed three projects at our home - transforming a concrete basement…read moreinto a bright, spacious child play area; replacing the ugliest deck and patio in Florence MA; and just now - taking our ancient primary bathroom to the bones and creating the bathroom of our dreams. For each project, VHI has provided timely service, helpful design suggestions, and precise installation with quality materials. Thank you Steve Silverman and Valley Home Improvement. See project photos below.

I would definitely NOT recommend- please look at other Google reviews, as some are similar to my…read moreexperience. Here is a timeline of why I would AVOID this business (most recent clarification re: their higjly inaccurate Houzz website response): *Am extremely dismayed that Steve Silverman has posted on the Houzz website that it was "another Steve" that we had dealt with, hence the lack of professionalism. Nope,, we definitely, 100% dealt w/ Mr. Silverman, he even gave us hos business card after the one visit we had with him on 9/18/2017 (which he claims was never in their system). Speaks volumes that they have to make up an excuse to explain being ghosted, after multiple promises of a followup. Please do your research and consider other more trustworthy and upfront businesses before going to VHI. Very SHADY & UNTRUSTWORTHY. I shall cooy/paste their Houzz reply. *Houzz Reply from VHI*- " Hi there - I sincerely apologize we weren't able to connect with you. I believe the Steve you met with (another Steve, we have 3) is no longer with the company - which is why you haven't heard back. We double checked the system, and no information was added from Sept 18th forward." *Original Google Review* Met w/ Steve on Sept. 18th for a condo reno project. We explained how we waited years to finally be able to start, and we discussed our budget, etc. Never heard back from Steve, weeks, then months after oir initial meeting. I touched base a few times, always in a pleasant manner, to inquire if an intial estimate/timeline could be discussed. Steve had one excuse after another-the most recent (recent being about a month ago) that he was going to a trade show, and would have the info within a week. I still haven't received a phone call. I completely understand things get hectic, and my husbamd and I are extremely patient, friendly, and flexible. However, to completelty blow off a client, is unacceptable and frankly, rude. My rating=Proceed With Caution!