I have had botox and juvederm previously in the metropolitan New York area and have high standards,…read moreI was extremely pleased with the results I received. Susan Lynch took her time to understand what I wanted to achieve and was a great listener. My husband who does not always notice everything made a point of saying (without prompting!) how good I looked. I am past 70 years old so I am grateful for any thumbs up I get.

I really wish I could find something positive to say about this particular business, but…read moreunfortunatly, I cannot. First of all, with so much scamming and breach of security in some of the world's top companies (including banks), how can you possible think that it's ok to demand clients leave their credit cards "on file" in order to simply book an appointment??? That is unheard of!! I cannot think of one reputable company that would ask/keep your information such as that "on file". I get it that your time is money, and you feel the need to charge a client if they are a no show no cancellation but if your services are really that great, you're cliental should be established and cancellations should be minimal. And if a client DOES have to cancel for whatever reason, are you then at liberty to simply charge their credit card for a no show?? Sometimes that just goes with being a business owner. As for the staff, well, the experience I encountered from the owner was rude and impersonal. Instead of making a client feel like you're about to have this amazing experience, it was more cold, fake, rude (almost like an imposition) from the beginning of procedure to simple conversation. When you're clearly annoyed by someone asking about pricing, perhaps you should educate yourself on client etiquette. An eye roll response is NOT very professional!! This is a very personal experience. As an owner, you of all people, should be as equally invested in your clients as they are in your services. If you're not really interested in your clients, don't ask personal questions but more importantly, when the individual is in the middle of replying to your question (thinking you were genuinely interested), don't then greet another client and begin having a conversation with that person! RUDE RUDE RUDE!!!! Unfortunately, the fake vibes are very present.

The hydro facial was great, very relaxing. The staff is so friendly and knowledgeable. I Will back!read more

My mom is a member and asked if I wanted to join her for a facial while I was visiting for the…read moreweek. I joined and loved it!!! I was beyond relaxed and felt very taken care of. Cheyenne was amazing and made sure I was comfortable and informed. I would totally come back! Thank you guys!!!

One of my favorite places to visit! Gloria and Caitlin are wonderful. The place also smells…read morefabulous all the time. 24.01.2025

I am incredibly impressed with how Farrah handled a recent issue with my spa membership. Instead of…read moremaking me feel like a number, she listened to my concerns with genuine empathy and complete professionalism. She resolved the situation quickly, fairly, and with a wonderfully positive attitude that completely turned my experience around. Thank you Farrah.

Dr. Callahan is the worst doctor I have ever had. Her attitude was very obvious; she did not care…read moreabout patient and the problems. I had a spot on my face that was itchy and bumpy for a few years. She blatantly said that she doesn't know what it is and prescribed hydrocortisone, which did absolutely nothing. She insisted on making another appointment even so she just notified me that there is nothing she can do. The most unpleasant thing was the way she talked to me as if I was a first grader and she was my teacher. Total disrespect and neglect. I would not recommend that doctor to anyone.

I was under the care of Brittany Eberly for three years. At my visit in January, she prescribed…read moreFluorouracil to be applied to my face twice daily for four weeks. She did not mention any precautions and insisted that the full four-week course was necessary. Within three weeks, I developed severe swelling around my eyes, along with blisters and bleeding under my eyes. Today at 4:3 p.m., I went to the office seeking guidance on what cream I could use to relieve the constant pain and blistering. The front desk receptionist was very pleasant and asked me to wait while she sought advice from Brittany. She explained that Brittany was with a patient and might see me afterward; otherwise, another medical assistant might help. After waiting 15 minutes, the receptionist informed me that Brittany suggested I purchase a cream sold at the office. I asked whether Brittany would like to look at my face, and the answer was no. I was told she would see me at my follow-up appointment in a month. It would have taken Brittany no more than three minutes to look at my blisters, swollen eyes, and skin and provide appropriate advice.

I have been going to Arsenault Dermatology for over a decade. This place truly cares for you. I…read morehave had some bad experiences before I found Dr. Arsenault and she was able to get me to trust dermatology again. They have also been so sweet to my new little baby and helping get the right skin protection recommendations he needs as a little one. So glad they're opening a Venice location!

Terrible customer service. I would not go here - there are MANY other Dermatologists in the area…read more They rescheduled my appointment 3 times. Finally, the day of my appointment I had to leave work 2.5 hours early and drive 45 minutes (because the location nearest me had no openings). When I arrived, they told me that they were running one hour behind. SO, I paid my $60 copay and went to wait in my car for a bit. When I returned 40 minutes later, they told me that they gave my appointment away because they thought I left! The previous appt finished sooner that they thought but they could not find me. I guess they never thought to text me like they do every other time?! I will never come back to Arsenault again. Very disappointing because they used to be very good.

I just saw nurse practitioner EDUARDO "EDDY" ROJAS for my Botox injections at Elite and he was…read morefantastic! He was professional, highly skilled and truly exceeded my expectations. I will definitely return for more injectables with Eddy because my results are truly outstanding!

3 of my injectors left this company. The girl who i got this time had botox in the dispenser before…read moreI got in the room. The botox was bad or watered down. Within 2 months it was gone out of my forehead and my crows feet were back. And to top it off, my one eyebrow was spocked! Ever since they opened their "new" location it was gone downhill.

Hannah is amazing. It actually did not hurt like I was expecting! I never dread goingread more

5/5 stars for Kylie! This was my first time visiting this location of EWC and I chose Kylie as my…read morewax specialist. She made me feel comfortable as soon as I walked in the room. She explained to me what services I was getting and in what order. She completed 3 services in 30 minutes, was very quick and painless! I recommend her to all and will definitely be back.

Excellent Practice and very professional luv everyone there so far and I've been going there for…read moreover 5 years now. I see Ms. Kate Weed and she is wonderful have a great rapport with her.

Very nosy asking several personal questions. She needs focus on the procedure and keep her mouth…read moreshut. Not recommended!

Great place !! It's so nice to relax in this beautiful place!!!! Been coming here for years!!!…read moreThank you ‍

I had a 60 minute massage with Louise and it was phenomenal. She made me feel really comfortable…read moreand was a master Masseuse. She helped loosen my tight spots. She was a pleasure to be with for the hour and I highly recommend.