What a wonderful blessing to have such a competent, dedicated company who every time I have shipped with them, has kept the worry out of worrying. Every experience I have had with the team has been transparent, up front, and most reasonably priced compared to others. If you are looking to get your Art shipped, and like quality service, please, look no further. Longtime customer. read more

We recently used Art Delivery Services to transport a valuable piece of art to a new client, and the experience was deeply disappointing. While we understand the logistics of transit liability, the lack of professional care and abysmal customer service we experienced is unacceptable for a specialized art courier. The Packaging & Damage: Upon pickup, the piece was only wrapped in plastic. When we asked if it would be reinforced with cardboard in the truck, the team assured us it would be. Trusting their expertise as professional handlers, we agreed. The painting arrived at our client's location with a large hole torn in the plastic, a visible gash in the canvas, debris trapped inside the frame, and a dented frame. The Handling & Communication: The couriers delivered the severely damaged piece to our brand-new clients without saying a word about the mishap. They did not alert the clients upon drop-off, nor did management call us to report the incident. We had to find out directly from our shocked clients. When we contacted the company, their only response was to deflect all responsibility because we had opted to use our own art insurance policy rather than purchasing their additional transit insurance. They also stated that we had "approved" the plastic wrap, entirely ignoring the fact that their team promised additional cardboard reinforcement. The Resolution (or Lack Thereof): After weeks of ghosting our follow-up emails, they only responded after we stated we would be leaving a public review. Their final stance was that the owner refused to speak with us, and they only offered a credit toward future services--which we will naturally never use. We had to personally absorb the stress and high costs of hiring a conservator, repairing the piece, and paying a reputable courier to redeliver it. While we accept the financial reality of utilizing our own insurance, we expected a baseline of care, honesty, and communication from a specialized art handler. If you use this company, be aware that they will offer zero professional accountability if they damage your property. Always pay for the extra insurance, or better yet, find a company that respects the art they carry. read more

These guys came recommended from a friend. She sang their praises. She was not wrong. They moved my ceramic work from Philadelphia to Beaumont TX. They experienced a mechanical problem with their truck. This show was really important to me and I let them know. They moved some things around to accommodate me and got the work to the gallery as promised! The cost was reasonable. It would have cost (very) little less to send via UPS, but the stress of whether it would arrive in one piece would be too much. I will definitely use them again! Thank you! read more