Went in to have my Jewelry analyzed and see how much it could be worth. Needless to say, they were…read moreno help at all. All they told me was that my things were real gold and real diamonds, but that they couldn't take it since the quality wasn't the best. So then, I said "thank you! I understand but what would you guys price this since everything is real and not lab grown" and they said "we don't know" how are you guys a jeweler and don't even know the value of gold and diamonds? Anyways, please go somewhere else very unprofessional and seems like they don't know the value of things since they could not even give me an estimate of what it would could be worth.

They have a good selection of ready to wear jewelries but I would not recommend customizing here…read more I had two stones for customization and the store suggested me leave the stones here and they would show me clay over stones for design visualization, also was told the clay would be ready in 1-2 weeks. Left stone with the store and called in after a week, and was told they didn't receive pictures of designs that I like, so I resent. Waited another two more weeks and called in twice, they kept telling me clay will be ready soon, and got a certain answer on last call that clay will be ready last Sat. I went in today on Tuesday and they didn't do any clay with either of the stone, instead showed me a design which I said in my first visit that I would want something different. So imagine leaving them stones for almost a month and come back to see nothing is done as they promised, during the waiting I didn't get any call from the store but have to call in to keep checking. I am sure they are great local store but I am quite disappointed with what I experienced.

This shop has a plethora of sterling silver based pieces. No other metal in this place. I love…read morethat. It seems they have almost everything on sale, but to me, it seems like the sushi places that advertise 50% off rolls. All the time. lol! But, that's fine. The prices are a-ok. Lots of opal, Labradorite, and abalone (presumed red abalone) pieces. I left with a simple pair of abalone earrings. The sales gal polished the silver and gave me a small ziplock style bag to keep them in. She was friendly and helpful but not invasive. And we weren't rushed. I'll definitely return next time I'm in town.

I have purchased many silver pieces from them, Super Silver decided to get my husband a chain,…read moreregret it and now I'm questioning if it's true silver. We have owned this particular chain less than a month and it gets black, smells like metal despite how many times you clean it and/or polish. Sadly to say this will be the last purchase I will do in this jewelry shop. Can't believe they weren't willing to work or give options to a long time costumer, preferred to lose a costumer.

I've been buying client gifts, beloved art, candles, jewelry and textiles from Cierra for over a…read moredecade (since she opened her gallery in 2012). Even when I order holiday gifts for multiple clients, she always takes the time to wrap them beautifully and hand-write notes on my behalf. Please don't let a single negative review here put you off, you'll be in good hands with Cierra and Lumen Gallery.

Every time I am in Capitola I love strolling through this place. Always lots of contemporary and…read morestylish things to see.

Beautiful gallery and wonderfully kind and knowledgable owner/gemologist (Phoebe). I left with a…read moregorgeous Ruby ring

Outstanding artwork by Phoebe ! I have purchased a few opal…read morepieces from Phoebe and some sea glass jewelry for my girlfriend. Phoebe is always extremely helpful and knowledgeable and I would highly recommend her jewelry. Make sure to visit her store when in town you will not be disappointed!!

Totally online/phone experience. I can't say enough good things about this place…read more I was looking for a specific bracelet. The online search terms bring up a lot of irrelevant info bc it's named after an insect. So I narrow my search and find what I'm looking for. I had to call to verify bc I had a bad experience with another online transaction with another company. I wish I could remember who I spoke with. She was so nice! She verified she had what I was looking for & I told her I would order online later in the day (my lunch hour was ending). She said she would set it aside (going the extra mile!). I ended up calling back bc it was getting late & I didn't want her to think I was blowing her off. She ended up taking my order over the phone and was able to locate some other pieces I was looking for. I said "no rush" on the shipping bc I didn't need it for Christmas. I actually received it on 12/24 with a "happy birthday" note on my receipt. Really great buying experience & I received my beautiful bracelet in time for my birthday. Thanks for a flawless experience!

This little shop is a true gem to find. Amazing wonderful Art and Jewelry. Nice friendly staff, my…read morefamily and I felt very Welcomed. Greatly appreciate their opinions and suggestions. It was truly hard to Not buy so many wonderful items. Excited to share this place with others.

Love love love this silver store! I get all my rings here! They have pretty decent prices for the…read morequality of the material that lasts a long time when you take care of the accessories! The people working there are also super nice and friendly! I enjoyed visiting! ** oops this review should've been for the other location! I haven't been to the capitola location before. And I don't know how to delete this review! Sorry!!

Marcos and Abby gave us great service! They are both so friendly and nice! I will be sure to come…read moreback to this store at the mall because I want to support this store. What a pleasure it was to get helped by Marcos and Abby. I recommend super silver to everyone who wants to get a really nice personal gift! I got the mermaid necklace and earrings

I had a very pleasant experience at this shop! I went in looking for a toe ring and there was such…read morea cute variety. The owner was very friendly and helpful when finding the perfect size. I will be returning when I'm back in the area to get another one!

The owner Devon is the best ! He is always friendly and…read moreknowledgeable. I love the artwork on his sweatshirts and his wife is the very talented artist who created the gorgeous capitola heart wave