I have been going to Art Knapps since I can remember as a child and never have I seen such (a) disregard for customer service and amiability amongst the staff and (b) exhorbitant pricing.
When I shop for gardening I do a large purchase but the pricing has been so jacked up in the last couple of years that I go there and I feel taken advantage of so I buy nothing and leave.
It's sad because I used to love this place but I just can't do it. They're not fair. I even saw them selling chipped pots and broken fountains at a meagre discount just to make a buck. I'm embarrassed for them, they should be ashamed of themselves.
This is coming from someone who also only buys organic groceries at Choices, Whole Foods and farmer's markets, and will only buy natural and the best money can buy in any sort of product. So if I say it's overpriced, trust me, it really is overpriced and the value simply is not there.
And in regards to the stuff, I'd say the general energy of the place is disinterested in the customer. I felt like they were doing me a favour to assist me in my shopping. It made me feel a little uncomfortable to ask anyone for help, to say the least. read more