This was one of the worst customer experiences I've ever had…read more I ordered a standard birthday cake for my wife's birthday and went to pick it up at 4:50 PM. When I arrived, I was told the register was already closed and they could not accept credit cards. Fortunately, I had a $100 bill with me, but they refused to accept that as well. I had to walk around the plaza trying to find someone to break the bill. After finally getting change, I returned at 5:01 PM -- only to find the door locked. What made the situation even worse was seeing the employee sitting in her car watching me, then driving away as she waited to give me a bad look. It felt incredibly disrespectful, rude, and completely unprofessional. I've honestly seen better customer service at a gas station. The lack of basic courtesy and common sense from the staff was unbelievable. Locking the doors while a customer is actively trying to break the bill is just unacceptable behavior. It's clear this employee does not care about customers or the reputation of the business. Management should seriously reconsider who they trust to represent their company because this kind of attitude drives loyal customers away. I've been a loyal customer for years, buying birthday cakes for both my family and our office celebrations, but after this experience, I will not be returning. Unfortunately, this was not my first negative interaction with the same employee. After multiple bad experiences, I can confidently say the problem is the staff.

Querida Edda: Vivo en Broward muy cerca al lugar donde una…read morevez tenía su pastelería. Hace unos días fui con mi hija a comprar una torta de cumpleaños para celebrar mis 74 años. Llegamos a su pastelería en Doral. Compramos la más grande, pero para mi sorpresa y lamentablemente yo y mis invitados quedamos desilusionados, la masa de la torta estaba dura, seca muy pequeña. El bañado estaba tan dulce que todos mis invitados lo dejaron a un lado. Yo recordaba un pastel suave, esponjoso,con un ligero sabor a ron. Este no fue el caso. Que pasó? Cambiaron la receta ? Atentamente

Amazing! Wonderfully fabulous! Excellent service! The attention to detail is outstanding!read more

Amazing cake and an amazing experience. I've ordered for both work events and birthday parties…read more Craving Sweets delivers every time. Very cool designs and amazing flavors. Baking show worthy presentation and great taste/texture.

very beautiful location. from the moment you walk in till the bathroom it screams girly floral, you…read morecan really tell their heart went into making this place. Lets start of with i stop by here to grab little bits here and there. My first item i ordered here was a coffee... Now for coffee i had such a bad experience i would not buy one here ever again really. what i paid for how small the cup was to how bad the drink was. i threw the drink out i just couldn't. coffee here is a complete miss. What is not a miss is the pancakes with cheese and ham which i loved and have ordered a couple time. the lasagna is also very good and definitely a favorite of my coworkers. the sweets are also very good like the dubai strawberries and the arepas are very big crowd pleasers. The owner is very sweet as well as the other ladies who attend to us other days.

I came to the new location and I absolutely loved their capuccino and matche. I am having a…read morechoclate cake, delish!!! I love that they have so many options ready.

I visited this store and the girl at the cashier apparently looks upset. When I started talking…read moreasking about gluten free options she didn't even let me finish my sentence. She started pointing to the screen display without even knowing what I was going to ask. Then when she finally heard what I asked she was repeating like a broken record the only option Nothing bundt cake has for gluten free. Definitely poor customer service. Not sure of she was having a bad day or if she is always like that.

10/10 cake!!!! This is the fluffiest & yummiest cake I've…read moreever had. We ordered an 8" red velvet cake with decorations for my mother in law's birthday, and we were all so happy with it. It had this great soft, fluffy texture, with some chocolate chips inside which added a bit of crunch. Beautifully decorated, and kind staff who will help with questions! Will definitely come back to try other flavors (those bundtlets have my name on them!)

We recently discovered The Delicatessen Bakery, while visiting the international mall. The bakery…read morehad a cozy atmosphere and the staff was friendly. We had the cinnamon bun a cake pop and an expresso The cinneman bun was soft, gooey and tasted delicious. Our cake pop was moist and had a nice strawbery flavor. All purchased items tasted fresh and the price for what we paid was reasonable. If you seeking a sweet indulgence and want to try something new the Delicatessen Bakery is worth visiting.

What an amazing bakery! It's so beautifully and aesthetically pleasing and to top it all off the…read moreservice and baked goods are outstanding, the perfect place for a hangout with friends.

I've purchased 3 cakes from them in the past and expected at least something for this bad cake . A…read morediscount , them trying to fix it, something.... What I got was nothing . They believe that this was a good enough job to hand me and charge me $150 This looks like a blindfolded child made the fondant car. I mean the photo speaks for itself. ..It was so embarrassing to give to my father for his bday.. When it comes to the flavor , I always order the same , rum cake.. I asked for extra rum., however, it was extra dry.. I've been a reoccurring client, however , no longer returning after being told they couldn't do anything for me. -1/10

The last cake that we got was decent. This time around for the same price, different design, but…read morestill simple, the cake was noticeably smaller. I'm not certain if they have different standards and cake sizes based on design that you order. In this case, it was just a simple basic cake with some trim that said Happy Birthday Mom. I will tell you that this place is not close to me so I asked if it could be delivered and THEY suggested that an Uber be called for the cake pick up and it could be dropped off to my location. Again, this is something that they suggested could be done and said that they do it all the time. Since I work less than 10 miles away I figured I could get it delivered to my job. I called this morning to let them know that I was getting ready to call the Uber to come pick up the cake and now a caveat was added stating that I had to make the Uber driver come in to pick up the cake. This was not mentioned when I ordered the cake and when they were taking my money. I feel like they need to be transparent with things that they suggest when they suggest them. If you knew that I had to send an Uber driver in to make the pickup then that should've been communicated to me when I ordered the cake. I ended up just leaving from work early to pick up the cake. I also grabbed some cupcakes and two individual slices of cake cakes as well. The experience today just left a bad taste in my mouth and I don't think I'll be ordering from them anymore.