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    Doral Cake Factory

    5.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    10 months ago

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    2 years ago

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    Edda's Cake Designs

    Edda's Cake Designs

    3.3
    (71 reviews)
    3.9 mi
    $$

    This was one of the worst customer experiences I've ever had…read more I ordered a standard birthday cake for my wife's birthday and went to pick it up at 4:50 PM. When I arrived, I was told the register was already closed and they could not accept credit cards. Fortunately, I had a $100 bill with me, but they refused to accept that as well. I had to walk around the plaza trying to find someone to break the bill. After finally getting change, I returned at 5:01 PM -- only to find the door locked. What made the situation even worse was seeing the employee sitting in her car watching me, then driving away as she waited to give me a bad look. It felt incredibly disrespectful, rude, and completely unprofessional. I've honestly seen better customer service at a gas station. The lack of basic courtesy and common sense from the staff was unbelievable. Locking the doors while a customer is actively trying to break the bill is just unacceptable behavior. It's clear this employee does not care about customers or the reputation of the business. Management should seriously reconsider who they trust to represent their company because this kind of attitude drives loyal customers away. I've been a loyal customer for years, buying birthday cakes for both my family and our office celebrations, but after this experience, I will not be returning. Unfortunately, this was not my first negative interaction with the same employee. After multiple bad experiences, I can confidently say the problem is the staff.

    Querida Edda: Vivo en Broward muy cerca al lugar donde una…read morevez tenía su pastelería. Hace unos días fui con mi hija a comprar una torta de cumpleaños para celebrar mis 74 años. Llegamos a su pastelería en Doral. Compramos la más grande, pero para mi sorpresa y lamentablemente yo y mis invitados quedamos desilusionados, la masa de la torta estaba dura, seca muy pequeña. El bañado estaba tan dulce que todos mis invitados lo dejaron a un lado. Yo recordaba un pastel suave, esponjoso,con un ligero sabor a ron. Este no fue el caso. Que pasó? Cambiaron la receta ? Atentamente

    Photos
    Lines in the image
    Lines in the image
    Display case needs cleaning please.
    Display case needs cleaning please.
    Edda's Cake Designs

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    Tina's Original Cakes

    Tina's Original Cakes

    3.4
    (61 reviews)
    2.7 mi
    $$

    I've purchased 3 cakes from them in the past and expected at least something for this bad cake . A…read morediscount , them trying to fix it, something.... What I got was nothing . They believe that this was a good enough job to hand me and charge me $150 This looks like a blindfolded child made the fondant car. I mean the photo speaks for itself. ..It was so embarrassing to give to my father for his bday.. When it comes to the flavor , I always order the same , rum cake.. I asked for extra rum., however, it was extra dry.. I've been a reoccurring client, however , no longer returning after being told they couldn't do anything for me. -1/10

    The last cake that we got was decent. This time around for the same price, different design, but…read morestill simple, the cake was noticeably smaller. I'm not certain if they have different standards and cake sizes based on design that you order. In this case, it was just a simple basic cake with some trim that said Happy Birthday Mom. I will tell you that this place is not close to me so I asked if it could be delivered and THEY suggested that an Uber be called for the cake pick up and it could be dropped off to my location. Again, this is something that they suggested could be done and said that they do it all the time. Since I work less than 10 miles away I figured I could get it delivered to my job. I called this morning to let them know that I was getting ready to call the Uber to come pick up the cake and now a caveat was added stating that I had to make the Uber driver come in to pick up the cake. This was not mentioned when I ordered the cake and when they were taking my money. I feel like they need to be transparent with things that they suggest when they suggest them. If you knew that I had to send an Uber driver in to make the pickup then that should've been communicated to me when I ordered the cake. I ended up just leaving from work early to pick up the cake. I also grabbed some cupcakes and two individual slices of cake cakes as well. The experience today just left a bad taste in my mouth and I don't think I'll be ordering from them anymore.

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    Tina's Original Cakes
    Tina's Original Cakes
    Tina's Original Cakes

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    SmallCakes

    SmallCakes

    2.0
    (3 reviews)
    0.9 mi

    Soooo I stumbled across this place after having lunch at Bubbles. I was in the mood for something…read moresweet and walked the strip in search of something divine. The sign on the window said SmallCakes A Cupcakery so I figured I'd won the lottery! Upon entering the empty estabIishment i first noticed that in addition to "specializing" in cupcakes, they had frozen yogurt as well with toppings and all just like in a usual frozen yogurt spot. The location is nice and big, super clean with an odd smell but looks clean nonetheless. I immediately noticed a display of cupcakes, but that is all it was- just a display for show. There were only a handful of cupcakes available to choose from. The associate apparently was not as excited as I was. When asked about the flavors, she'd stay quiet as if she didn't seem to know exactly or maybe was just afraid to talk. Whatever the case, the interaction felt strange. I asked for the favorite which she said was the guava and my friend grabbed the nutella. When I tried checking in, I noticed the business was not listed on Yelp and asked if they were new, her answer was a simple "no" but again it was odd interaction- not the warm, friendly and bubbly personalities you expect to find in a cupcake shop. She seemed annoyed and just disinterested altogether. Location was great, presentation is great but taste....meh- not so good. The cake part felt a little stale; not fresh and not moist. I got to take a bite out of the nutella only to feel the same disappointment. My friend agreed this was not the best cupcake far less the best cupcakery experience. Frosting wasn't bad but again I was expecting more from the batter. This establishment is located in one of the busiest strip malls in Doral. It's almost impossible to find parking and its got tons of people however the place is empty and its exactly the way I felt walking out of there...empty! No hidden gem, no new discovery; just a random frozen yogurt shop with stale little cupcakes.

    Never enough cupcakes or options. I dont think I'll be back there. Super tiny and sometimes dry.read more

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    My choices
    My choices
    Only cupcakes available for sale
    Only cupcakes available for sale
    Cupcake display only...

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    Cupcake display only...

    Doral Cake Factory - bakeries - Updated June 2026

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