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    Artful Lodger Bed & Breakfeast

    5.0 (1 review)

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    9 years ago

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    Best Western Premier Plaza Hotel & Conference Center

    Best Western Premier Plaza Hotel & Conference Center

    (67 reviews)

    $$

    Let me start by saying I have stayed at BWP for over 25 years now, it is my topic for a hotel,…read moreuntil this last weekend, AND it will be my last time ever using a BW if this issue cannot be resolved. I called August 20, Thursday morning from Helena Montana to BWP in Puyallup Washington. I spoke to a young lady on the phone and asked if they would have availability and that we were driving from Helena Montana and it's going to be a 14 Hour drive over, and that we are going to need a place to stay. We had already pre-reserved a hotel for the 21st and the 22nd. However, we didn't know what time we were going to be there on Thursday, so we wanted to check in when we got there.  It took us 14 hours to drive straight. We arrived at 4 AM to the BWP in Washington. When we arrived the lady was very nice however, she said there are no check-ins after a certain time and that we need to come back at 11 AM when our check-in time is for the 21st. I explained to her that I had spoken to someone, and they told us that they'd have availability and allow us to check in, and she said there's nothing she can do but to try to come back at 7 AM and speak with someone.  So, that is exactly what I did. I went and slept in my car with my two dogs and my husband for three hours and went back in at 7 AM. I begged for them to make an exception, that we would even pay for another night. The manager knew I was coming, and would not even make eye contact with me, barely! I could tell that she really did not want to make an exception for me, but did anyways which I was extremely thankful for! BUT, she did make it a point to inform me that the hotel policies typically don't allow this sort of situation to happen but For us they were going to let us check in a few hours early. And believe me, I was beyond thankful that they could just bill us and we could get into the room because we were so tired. Well then, each morning when we woke up I would notice an ant, here or there, in the room, even a couple of ants down on the counter where breakfast was served. We did not think anything of it and it was not a big deal. We're from Montana. However, it wasn't until Sunday morning the room was INFESTED, and that is an understatement. The ants were everywhere, the floors, the bathroom tub and toilet, the beds, the towels. Pictures below and I have videos that won't post on here.  The third issue was they have a very small pet area, which is fine. However, in that pet area was a half smoked joint of some kind, and a vape pen cartridge out there with who knows what, and those items remained out there the entire time we were visiting and if anybody knows anything about THC and animals, is if they get any contact with it, it could kill them because they cannot process it the same as humans can.  Lastly, I thought it was very trashy for the cleaning crew to set out a TON of cleaning supplies, like a bunch of buckets with rags, and cleaning supplies, and all kinds of things outside of our room waiting for us to check out on Sunday morning. It was embarrassing to us like where are some kinds of pigs or something???  I felt very unwanted there every time I asked a question, and felt like I was the biggest disturbance in the world for trying to pay for an extra night or pay for check-in early, and also like we kind of were treated like trash! All that being said, I tried to give the hotel a chance to rectify the situation and they were absolutely unconcerned by what I had to say, the guy at the front desk did not even look up at me once, had no interest in looking at the photos or videos. not even an apology or anything, so i handed him my key card and left. I know these problems may not be the desk people; however, these ARE issues and SOMEONE has to be responsible for this.  Because of this experience, I would like BWP to make it right! Otherwise, I will have no choice but to never use BW again and I will also never be recommending BW to anybody I know, and I plan on reviewing everywhere I can think of this situation so no one else has to experience this and feel what I felt leaving there. It seemed as if it boiled down to laziness, lack of cleanliness, lack of respect and carelessness. Please BW make this right. The Hotel was under Jason Rand from August 20 to the 22nd. You can step up for BW staff and put in the effort to find our information and get into contact with Jason or I and make this right. If made right I will be more than happy to give BW another chance, however, never will I stay at this specific one in Puyallup ever again!!! Sincerely, Sharon Cicero

    They need new beds, they are hard and worn out. Did not get a good nights sleep for the 3 nights I…read morebooked. Most uncomfortable bed I have ever slept on. Gave me a pinched nerve in my neck.

    Holiday Inn Express & Suites Puyallup - 5/24/24-6/2/24

    Holiday Inn Express & Suites Puyallup

    (50 reviews)

    $$

    Good hotel and location. Hotel located in the parking lot of a gas station and Shell is across the…read morestreet. a java coffee drive through is in same parking lot of Shell. Hotel is about 20 years old and a little dated as far as some of the fixtures. Based on what I can see they have recently updated some areas of the hotel so I would say it's not too bad and I certainly would stay here again. Behind the hotel there is a shopping center, mall, movie theater. Target, Famous Dave's, BJs, and Red Robin all with in walking distance. On the other side of freeway which is still pretty close. There is Walmart, Black Angus, Home Depot, Panera Bread. Best Buy, Fed Ex, and plenty of other stores and restaurants. Great location, for anyone who does not want to drive far for anything. Hotel cleanliness I will give about a 3 1/2 in my bedroom. Only because I pulled the chair up to sit by husband and there was a used condom wrapper and toys under chair. Yikes! I am gonna guess housekeepers just have not thought to move the big chairs to check. I left the stuff, not gonna touch it. However they have done a great job making sure we have a clean bathroom and plenty of towels. My room is always cleaned before 2pm each day so that also works for me. New mattress and they are comfortable!

    Last minute check in for one night. I was checked in for a little over an hour and noticed not only…read moredid the room have a foul odor but there was bugs on the bedding. The lady at the front desk refused to give me a refund despite the condition of the room and being there just over an hour and said she would pass my information along to a manager to rectify the issue. Worst experience would not recommend this hotel to anyone. I wish I could give it 0 stars

    Motel Puyallup - Cheese

    Motel Puyallup

    (53 reviews)

    $$

    Place of course is not luxurious, but my room was clean and the air conditioning worked really well…read moreto keep my room cold the way I like it. It was only down the street from the Washington State Fair Center which I was attending for a convention. It was conveniently only a 5-minute walk. The lady at the front desk was extremely nice, and they provided free breakfast as well. Only docked one star because there is no soundproofing, and there was one night where I could not sleep because of neighboring renters were being too out throughout the night. I wouldn't mind having to stay here again if I needed to.

    This place is run by ai probably. There's a sign advertising…read morefor free breakfast--clearly made by ai. Time says grab and go breakfast is 7-9. Online, it says 6-9. You also apparently get discounted for booking with chatgpt which I didn't know was possible but I would absolutely not trust it. Speaking of, my friend booked on the website normally and they somehow cancelled our reservation. Lady at the front desk was working super hard to fix it to get us a room. She was really kind and awesome. Back to the breakfast, we go up to the front where it is to meet a sign saying that breakfast was cancelled for today. No one in the room. It's the check-in/out counter. How do you just not have anyone there at 7:30am? People need to check out. Someone didnt come until 8 so everyone was just waiting. The workers here are great but that doesn't make up for shitty higher up management. They'll quit and work somewhere else but the same lazy people run this place. Would avoid coming here if possible.

    Crossland Economy Studios - Tacoma - Puyallup - Bed

    Crossland Economy Studios - Tacoma - Puyallup

    (44 reviews)

    $

    Avoid at all costs, worst experience of my life! Take away the computer & their World stands…read morestill. WORST customer service EVER!!

    I reserved a unit here for a month. The Seattle area isn't exactly rife with corporate apartment-y…read moreoptions for the traveling worker. The rooms are tiny...the kitchenettes are tiny. The TVs are from 1995. The wifi makes me long for the days of dial up AOL. But I expected no better when I checked into an economy extended stay joint. 1. My first room smelled like cat piss. I complained nonstop. It took them a week to move me to a new room. In this time, a housekeeper commented, "weren't that the room with all them cats?" YUP, IT SURE WAS. 2. When I first arrived, the building was almost entirely occupied by Puyallup fair employees. CARNIES. Enough said. 3. I found a magazine for a .380 in the parking lot a night after I thought I heard gunshots. I handed it to the girl at the front desk and said, "uh, someone left their magazine in the parking lot." I fucking hope I wiped my prints off of it completely, or I imagine I'll be charged with slaying a carnie at some point. Pic: http://www.yelp.com/biz_photos/crossland-tacoma-puyallup-puyallup?select=iewSUN917hvg7D7DbdeJ6Q#iewSUN917hvg7D7DbdeJ6Q 4. Heard quite a bit of commotion last night. This morning, I saw a police report on the front desk detailing a FUCKING HEROIN DEN DOWN THE HALL FROM ME. Seriously, the report says "Offense: shooting heroin and assaulting his girlfriend." Pic: http://www.yelp.com/biz_photos/crossland-tacoma-puyallup-puyallup?select=f-ygQhb_L_lhEI0-K_fu3A#f-ygQhb_L_lhEI0-K_fu3A 5. I don't know what kind of Section 8 trickery this place is pulling, but there are entire families living in these 150 sq ft sadness cubes. I'm paying about $1400/month. I don't imagine Bobby Sue and her 5 kids would a) be able to drop that kind of cash or b) choose to live in a sadness cube over an actual apartment, particularly way out here, where you can probably find one for like $600/month, if something shady wasn't going on. In short, if you're a drug addled carnie, this is the place for you. OH! One plus. The front desk staff is very nice, and really tries to help.

    HomeTowne Studios Tacoma - Puyallup

    HomeTowne Studios Tacoma - Puyallup

    (11 reviews)

    The staff was incredibly friendly, helpful, and a pleasure to deal with throughout my stay…read more The room was very clean, comfortable, and well-equipped. It even included a full-size refrigerator, a microwave, and an actual stovetop, which made it feel much more like an apartment than a typical hotel room. The laundry facilities were also clean and well maintained. You really can't beat the price either. At just over $500 a week, it's significantly more affordable than most other places in the area. The only potential downside I noticed was that there seemed to be several people living in vehicles, tents, and RVs in the hotel parking lot. During the week and a half I stayed there, I saw multiple families with young children who appeared to be living there, with the kids often playing basketball in the parking lot throughout the day and into the evening. It wasn't particularly bothersome to me, but I did find myself feeling concerned for the children. That said, I don't know their circumstances, so I don't want to make assumptions. Overall, I really enjoyed my stay and would definitely consider staying here again.

    There is a older female that work in the office. I'm sorry I don't know her name. She is very kind…read morewhen my friend stays there. She goes out of her way to be professional and kind to him. I have not seen the other rude gentleman that use to work there so it's better now. I'm giving it a 5 star based solely on her kindness and concern for him I think she is a manager but not sure. BIG THANK YOU TO YOU! I will get name next time

    Artful Lodger Bed & Breakfeast - hotels - Updated September 2026

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