Jason & Teresa are great people. they run an awesome business. They respond in a timely and…read moreprofessional manner. I will always call on Excel for any problems! J Williams

Absolutely horrible service! I supposedly have a service contract with this business and I have…read morecalled them for 24hrs and have left 4 voice mail messages with NO RESPONSE!!!! Terrible business!!!!

Mr.Wesley, performed an outstanding service, explained everything in detail made the job very easy,…read morewill recommend to anyone needed service.

I would never use this company ever again. The guy came out to service our system. Mind you we have…read more2 units. He wanted to charge another 100 dollars to check the second unit after I've already paid a service fee to come out. Didn't ask him to fix it, only to check it and tell us what was wrong. DO NOT USE THIS COMPANY!!! I see why you have a 2.6 Rating. Y'all were recommended to us but next time we will check reviews on any company that's referred to us. Oh! They also tried to rip us off by saying we should just replace the entire unit because we needed the pan to be repaired or replaced. Mind you nothings wrong with the unit.

Very good company. They will not leave you in the wind waiting around for them. Very…read moreprofessional. My unit went out on me and they brought me a unit out the same day!!!!!!So blessed to have people that have pride and put the customers first priority. Did not leave a mess behind. You must have good credit!!! I advise anyone who wants the truth about air conditioning to give them a call. Watch out for high interest rates of finance company as they do not do in house finance!!!

From the owner: We are located in Albany, Georgia for over 35+ years, a family owned and operated business where we…read moretreat you like family. Call us for any of your heating or cooling needs! We work on both residential and commercial heating and cooling systems. We o

Had a chance to meet Alex today, he was the technician that came out to my home today. Was a very…read moreRespectful, very Knowledgeable of his job. He convinced me to have two surge protector placed on my unit. I can't Thank Him enough with all the lighting and power outage we have been having, I myself like to be proactive. To Mr. Alex, Semper FI! Keep up the Good Work.

They have fixed prices and they are OUTRAGEOUS. They charge $95 to give you an estimate.read more

By all means, avoid air pro. The companies name should be air amateurs! They came out twice in one…read moreday because the techs were not competent enough to discover what was wrong with the unit the first time causing me a great inconvenience regarding my schedule. I was initially told the issue was a fuse, then later that night (they were here for several hours-almost 10pm!) was told that the issue was the thermostat. Now the unit is leaking all over my carpet because they failed to check the condenser line per my plumber stepdad....have been waiting all day for them to come back out to repair...such a waste of time & dollars I highly Don't recommend this business.... Side note-the one star was given because they did discount the price of the thermostat ...even though the unit was not checked as it should've been on the first call!!!!!!!

ON US19 this morning, one of their drivers was doing roughly 70 in the 45mph zone and got angry…read morewhen he tried to cut me off and I would not slam on brakes to let him. He then decided to roll down his window and cuss at me and threaten me. If this is the kind of people they hire, who are dumb enough to do that in a company vehicle then I would stay away.