I was very disappointed with this company. I had been following their post on social media and they…read moreare nothing like how they represent themselves and their business. They were hired to fix and paver patio that was sinking around the edge. They were also hired to clean, add sand and replace a couple pavers that had rust spot. He arrived with nothing to clean pavers and nothing to cut pavers for the replacements. After sealing there was an area that wasn't sealed and the sand was loose and washing out of the crack. After calling the owner for this simple fix. He ghosted me like he doesn't care about his customers. The only positive was the sinking pavers were fixed.

From the owner: Transform Your Outdoors with Citrus Pavers!…read more Looking to upgrade your outdoor space? At Citrus Pavers, we specialize in high-quality paver installations, stunning landscaping, artificial turf, outdoor lighting, fire pits, flagstone pathways, and more! Whether you want a fresh new patio, a cozy fire pit, or a lush green lawn, we bring your vision to life with expert craftsmanship and top-tier materials. Let’s make your dream outdoor space a reality—Call us today for a free estimate!

10/10 recommend this company. We had so many quotes for turf, and this process from start to finish…read morewas outstanding. Jason in sales helped us understand their differences and answered all questions and concerns we had. Carlos the project lead started working on the project 2 weeks after we first signed and did an incredible job. April our project coordinator was checking in daily to make sure everything was on track and we were satisfied. There are so many turf companies out there, but I highly recommend you go with SYNLawn, or at least meet with them to see how different (in a good way) they feel. Their prices were extremely fair. We even have a plan where when we build our pool, they will remove the turf and reinstall it to not damage the turf. That was also a huge selling point. Very great company, you will not be disappointed!

April, Jason, Carlos and his team were incredible from start to finish, everything from getting an…read moreestimate to the finish of my putting green was a great experience. They communicated every step of the way, answered every question, made sure everything was exactly how I wanted it. I cant thank them enough and highly recommend anyone wanting a putting and chipping green to call them

UPDATE (July 2025): It's been over a month since this incident occurred, and only after filing…read moreformal complaints with the BBB and the Florida Department of Agriculture and Consumer Services did I finally receive any form of contact--from Gladiator Sod's insurance agent, John at Commercial Insurance Specialists, LLC. Shockingly, within the first two minutes of the call, John accused me of attempting insurance fraud and claimed that by leaving this review I was "playing dirty." He initially said he had reviewed the surveillance footage, but after I asked questions to clarify, he admitted he hadn't actually seen it--instead relying solely on what his client told him. John also stated that the owner of Gladiator Sod "would have just paid me out of pocket" for the damage of the trailer, which is strange considering no one from Gladiator Sod has ever contacted me directly--not even once--except for a vague BBB response weeks later. This situation has been nothing short of a nightmare: * My property was damaged on their premises. * I received no response until I escalated it to state agencies. * When contact was finally made, I was accused of fraud without any real investigation. If I were trying to commit fraud, would I have posted all of this publicly, pursued formal complaints, or requested insurance contact details from day one? Absolutely not. This company has shown a complete lack of accountability, professionalism, and basic customer respect. I will continue to pursue this matter further--not only because of the damage, but now because of the personal and baseless accusations made against me. UPDATE to business response: Thank you for your response. However, I must clarify several key facts: 1. This is not the first you are hearing about this. I made two separate attempts to contact your business directly prior to posting this review. In addition, I also filed a complaint with the Better Business Bureau. To imply this is a surprise undermines the efforts already made to resolve this issue privately and professionally. 2. The damage to my trailer was not present before the visit to your facility. I have reviewed surveillance footage from multiple angles on my personal property before departure and upon return, which clearly confirms the condition of the trailer changed immediately after the visit. 3. The assertion that "anything could have happened in the 5 days" is misleading. The damage was observed and documented upon immediate return--not five days later. The timeline and circumstances clearly indicate the damage occurred during loading on your premises. 4. Florida Statute 627.4137 legally requires a business to provide insurance carrier information upon request after an incident of this nature. Your refusal to provide your insurance information is a direct violation of this statute. I am again formally requesting your insurance provider's contact details so this matter can be addressed appropriately. I am still open to resolving this without escalation, but I will not hesitate to take the necessary legal steps if my request continues to be ignored. Your cooperation and compliance with Florida law would be the most professional course of action moving forward. Govern yourself accordingly. ---- On June 28, 2025, I visited your facility and purchased 1.5 pallets of sod. During the loading process, your employee caused damage to my trailer. I have reviewed surveillance footage from multiple cameras at my residence which clearly shows the trailer was free of any damage prior to departure. Upon return from your facility, the damage is evident. Based on the timing and circumstances, it is reasonable to conclude that the damage occurred on your premises and as a result of your employee's handling. As such, I am requesting the contact information for your insurance provider so that this matter can be formally addressed and resolved. Please respond promptly, as failure to do so may require me to pursue further action to recover damages. Shawn Robertson Vehicle: White F150 Trailer: Black 20ft

I purchased this palm tree, paid to have it dug up, boxed up, delivered, then planted at my home…read more Two weeks later, multiple excuses, I had to cancel and get a refund. Apparently larger orders push smaller orders like mine back. Gladiator Sod and I actually had exchanges over the phone and trust me when I say, it wasn't nice. Seems a two hour job is way too simple for this company. After reading the negative comments from others I now understand why. They simply don't care. SMH. The worse part, the owner doesn't care what the employees say or do. I was told to never come back. lol. They don't even know trespass laws. Apparently ignorance is bliss. People, don't do business here, I regret it. All you have is excuses. A simple job and the only thing happened was excuses. Just read the negative reviews from others. Gladiator sod isn't a good place to do business. I learned just like the others. I now know it's hard for gladiator sod to tell the truth. Bye bye. People, don't do business here

From start to finish (including post service) I cannot recommend them enough. They were able to…read morefind a solution to meet my budget with a high quality product. They started almost immediately and finished quickly while paying attention to details. Their service team is prompt and thorough.

This is our second service with the company. The second project completed the space between the…read moresurrounding pole, progress and pavers and tied it in into our lanai and backyard, as well as complementing the entrance to the garage and back entrance to the house. They once exceeded all expectations while providing quality, craftsmanship, sturdy materials, and great value. Highly recommend!

Unbelievable how bad this process has been. Millions of…read morefalse promises and never responds. Such a waste of time. So many excuses. I wish I could give 0 stars

Just took my deposit, never came out with sod, and then wouldn't return my calls. Thieves.read more