This is the worst restoration company ever !! AAA recommended this company and they got the bid of…read more22k and they used all HomeDepot cabinets that maybe cost $1500 and charged me $300 cash for quartz counter tops ! My job was delayed 5 days because they had another job to finish. Also they were paid $2500 to move all my furniture out and I had to move it back in because they did not have enough people to move it back in. I also had to build shelves in the cabinets because they don't do that !! I had to call AAA 4 times to complain before things got done and lastly the worst communication ever !! Do use this rip off company !!

I hired ATI restoration (Riverside branch) to assist with the cleaning of my home and attic…read moreinsulation due to the Eaton Canyon fire. The R30 insulation was ripped apart "sprinkled" in my attic, clearly under 10". After sending pictures of the attic insulation and pictures of ash still in my home clearly on desks (under the boxes they placed on top to cover the ash), I've been unsuccessful on getting ATI back out to my home. I'm anemic and have been running the heater, due to the improper insulation. Despite having a general contractor inform them of the corrections needed, they continue to avoid completing the job. Charging over $18,000.00 for cleaning and attic insulation, to receive an incomplete job is unacceptable! It's very unfortunate this is the disaster after the disaster!

From the very first interaction with Aerin (Team Leader) and Mario (Estimator) to the incredible…read morecrew who carefully packed and restored my home, Excel Restoration truly exceeded every expectation. Although I didn't get to personally meet every single team member who packed my belongings, they absolutely deserve recognition as well. Everything was packed to perfection honestly, better than I could have done myself. The level of care, organization, and attention to detail was beyond impressive. When it came time to bring my home back together, the team worked tirelessly. The distance they had to walk, the physical labor involved, especially oh a hot day and the precision they maintained throughout the process did not go unnoticed. What stood out even more? The smiles on their faces while doing such demanding work. That says everything about their professionalism and pride in what they do. A special thank you to the entire crew Gerardo, Vladimir, Javier, Daniela, and Irma for your hard work and dedication. You didn't just move belongings; you restored comfort and peace of mind. Keep smiling! If you're looking for a team that treats your home like their own, Excel Restoration is it. Five stars isn't enough. The value they provide for the level of service, care, and quality you receive is truly unmatched.

I hired Excel Restoration after a slab leak damaged my home. They carefully packed and stored our…read morebelongings while the repairs were completed. Once the work was finished, they returned everything and took great care to clean, unpack, and place each item back where it belonged. The crew worked efficiently and methodically under Rosie's leadership. Rosie reassured me that despite the heavy rain, her team was fully prepared to deliver our belongings in great condition--and she was absolutely right. The rain didn't faze them at all, and they finished in record time. I was extremely pleased with their service. It was worth every penny and would definitely hire them again.

I had a different company, recommended by a local plumber, who came out and told me I had thousands…read moreof dollars worth of damage, mold, and would have to have another company come out and do reconstructive work once they were done because they would have to pull out cabinets and sinks and make big holes in the walls. They even offered to falsify documents to my home owners insurance company. Once they did that, I knew they were not trustworthy, and refused their service. That is when I called Lou Gil at 411 Restoration. I asked if he could come look at my house and give me an estimate for the work needing to be done. He came out right away and was immediately able to tell me that my situation was not what the other company explained it to be, still urgent, but not the massive undertaking that the other company described, no mold, just water. He was able to bring in a crew quickly and began drying out my house right away. He is very professional, friendly and trustworthy. He communicated what would happen and followed through. The cost was a fraction of what the other company wanted to charge and there was no structural damage. The technique he used was minimally invasive and only required us to paint a little where the work was done. I will recommend Lou Gil and 411 Restoration to anyone that I know who needs these types of services in the future and will gladly work with them again if I ever have the opportunity to.

From the owner: Water Removal & Remediation, Fire Remediation, Mold Remediation, IICRC Certified, CMR Certified,…read moreCMRI Certified.

We had a mold issue in our rental house. Brett, the branch manager, has been amazing!!! He showed…read moreup to each appointment on time and very professional!!! He walked us through each and every step of the process so that we knew exactly what to expect. His quoted prices were very fair as we shopped around. Brett is a man of his words and does what he says! We highly recommend him and would give him more than a 5 star if we could!!

I am giving them all the stars possible because they honestly went above and beyond. Jeff came out…read moreand he was very helpful and very honest. Explained everything to the detail and showed me prove of the damage. 411 Restoration was God sent. Quotes I had gotten before were crazy high and that before an inspection was even done. I will definitely be saving their number praying I never need it again but just incase. Thank you 411 OC Restoration.

they have the best service and I really appreciate their team would definitely recommendread more