Came here to bring back a ziploc bag worth of flavored vape juice back to California for a friend...yes it's now illegal to buy or ship flavored juice in Cali. Employees were super cool and helped me pick everything out. Nice shop. read more

Artisan Vapor & CBD Addison - Yea, buddy digs the Ice/Mint flavors - Vape Shops Near Me - Addison, Texas

Got ripped off. Wanted a container of gummies and was told they were 50% off sale. Buy them and when leaving realize the container is already open. Employee was rude when asked why they are already open and says that's why they're 50% off. Tried to return them and purchase a full container at full price and the employee had a big attitude about it. He started blaming me and said I was making him look bad in front of other customerI eventually said forget it and just took the gummies that were already paid for. Get home and the container only had 10 gummies in it when a full container has 28. So even though it was 50% off I was ripped off. We come here all the time but after this incident we won't be returning. read more

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This is a nice place with a cool decor. They have a Dart Board and and a Pool table. They have a good concept. The have a cool digital Menu and allow taste testing for 1 dollar that gets waved if a purchase is made. Trevor was my Vape Tender and was informative and nice. Their happy hour specials is 5 bucks off the 2nd bottle. Their bottles go for 25 bucks for a 30 ml of Nic Salts. Thanks for everything Guys. read more

Artisan Vapor & CBD Addison - Vape Shops Near Me - Addison, Texas

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Love this place! Always such friendly staff and lots of options to choose from. I will definitely keep coming back

Zack was extremely helpful. He took the time to help me find exactly what I was looking for. Highly recommended.

Love these guys. No matter who's in there we always get the best service, everyone's super friendly and helpful. I quite literally refuse to go anywhere else for my vaping needs read more

I stopped here at Artisan one day and had a great experience with one salesperson and found a flavor that I really liked. I stopped in again on a Saturday and it was only myself and a totally different salesperson. This guy was not helpful at all, he wouldn't suggest flavors just told me to choose from the machine which is fine, but you can't even make suggestions? I even asked him the price for a vape and he said they didn't carry that one anymore and refused to give me a price range for the device anyway. I told him I was trying to make a purchase and to help me find a flavor and he refused I couldn't believe it! I told him that I couldn't believe he wasn't helping me and as I was leaving he told me not to come back. This was a completely different experience than I had the first time and because of this I absolutley will not be back. My usual go-to place is Wickedly Hot Vapors and they've never ever disappointed. I will not steer away again read more

Cool place, cool people, good products. No downside that I have found. Check it out. Yelp wants me to be more verbose. I've been threatened that this review will become a mere tip unless I add more words. I mean some people still believe that 'brevity is the soul of wit' don't they? Also a business that sells vape supplies is fairly straightforward in my opinion, and I either thumb it up or thumb it down. In this case so what more can I say. Oh yeah, whenever I have had any questions or an issue they have been super helpful and provided superior service. Clint is greatness Travis is cool Emily is very nice and her eyebrow game is on point Peace read more

Chloe was such a great help!! We spent a good while in there and I have no idea how she didn't get sick of us. Hahah! Thank you Chloe for the help and thank you!! Great customer service. This is the second Artisan Vapor shop I've been to and I am never disappointed. I'd definitely recommend stopping by here if you vape! read more

For someone who has vaping for years and have tried multiple different cape stores and I can say that Artisan is the most consistent and price efficient place around and they will keep my business for a long time coming. read more

Great customer service and options. These guys rock and take good care of you. They also give you great suggestions for what you're looking for read more

Visited today, Darrien was incredibly helpful. Highly recommend for all your vaping needs!

Staff is always very knowledgeable .. Or at least act like haha. Cool hip environment almost a sultry lounge vibe... BUT the premium e-juice is what I really come back for. I've only loved two juices I've ever tried ... Im snobby when it comes to taste. Kilo- dewberry cream and lone star by longhorn vapor co. I mixed them for the most stellar flavor I've ever tasted In my life... Try it you will thank me.. I never feel overly welcome being a female but that's kind of the industry... Not just this place ... Anyways this is definitely my number one spot for quality vape supply and by far the best atmosphere I've seen in the Dfw area. Oh ya I get their emails too- great way to keep up with upcoming events, new fun gadgets, and flavors that hit the market! Thanks Artisan Vape Keep it up! read more

I have been coming to Artisan since 2014. This shop is the cleanest I have visited. The staff are courteous and extremely knowledgeable. Dog friendly, free coffee, always have new products. read more

This place never sets me down! Alex is the bomb! Very helpful great advise! Went in not knowing what I wanted to do. He guided me perfectly!

Really good service and prices. Darrian was very helpful. They have a new client in me.

Five stars all the way!!! Darrien is the best!! he is super helpful and helps till we find what we need. Super nice, great hospitality!! Highly recommended, ask for him when you come!! read more

This place is just awesome. They always have events going on. Kat and David are really awesome people. I use to just come and hangout for hours because they make you fell at home. David introduced me to many different flavors and he showed me some really cool flavor combos. I always learn new things there and they always have something cool to show me. Have an RDA? They can help you rebuild so you can leave with a freshly built coil. Unfortunately David don't work there anymore. Bummer. But everyone else there is just as awesome! They are helpful people and can answer any questions you have. read more

Fantastic customer service. I am new to vaping, and had a lot of questions, and no clue what to purchase. Store manager, Crystal was patient, friendly and extremely knowledgable. I walked out with a great kit that is not overly expensive, but good enough that it doesn't require upgrades. I recently visited again to check some new Vape flavors and received fantastic customer service again. I will be a long term customer,. I know I can buy these products online, but for a specialty product like this, you are better off finding a good local store like Artisan Vapor Try the Longhorn fluid, it is absolutely fantastic. read more

I'm out of town and found this spot around the corner from the hotel and it was very convenient and in the nice Dallas town of Addison. Steve is very knowledgeable and is helping me with another tank. Thank you Steve!! read more

Very near where I live so this is where I usually stop in. Vape stores have now jumped on the "tip me for existing" bandwagon... Ok, I have had times when I buy a new tank or something and they set it up for me and or even do their job and suggest I try something so I tip $5-10. I have gone in a couple times where I pay, tip, and then they are basically done with me- I have had to ask to use paper towels to change out my own coil or whatever. One time the girl was so involved in her own vape that she failed to warn me of the large amount of water on floor where there was a leak- not happy when my feet got wet and I slipped (thank goodness I did not fall- that would have been humiliating!). So none of this is a big deal and I continue to go here. I don't receive the wow service that would be nice but I have certainly NEVER received bad service Well, that was true before yesterday 8/28/19- A girl with reddish hair helped me- she could not have been worse if she tried. She never cracked a smile (ok we all have bad days so I'd let this go..). What was inexcusable was her RUDE, condescending tone EACH time she spoke to me! It was so bad I questioned if I had somehow inadvertently come across as rude- to lighten the mood (it was uncomfortable) I laughed at myself about something... She literally stared at me stone faced- You know, the way you do when you non verbally say to the other person "you are an idiot." Yeah! I am not exaggerating... Knowing exactly what she was doing, but opting to not waste one more bit of my energy, I turned and began walking out. She NEVER said a word!!! In fact, it was so blatantly rude, a guy working there, who had been not even been helping me, thanked me for coming in... There are vape stores on every corner- why would anyone go into a place where they are the one trying to make it a positive experience? She can rest assured, I'll never "bother" her ***Update: 1/2020 Yes I was extremely put off by the horrible treatment I received. However, I do not feel I was fair in giving a 3 star review based upon the actions of one "bad apple." I have returned 3-4 x since and each time the same young man has helped me- He is WONDERFUL! He is friendly, professional and helpful! This truly is a great vape shop! House juice is wonderful, great selection, nice store, convenient location... Highly recommend read more

Well, I had nothing but good experiences at this location up until this evening. I had a Yelp check in offer to redeem and I got nothing but questioned up and down about THEIR offer. They legit did not want to honor it. I had to not only explain how it works but had to justify myself which is something a customer shouldn't have to do. The girl working tonight had nothing but an attitude. Clearly, the employees don't understand the Yelp offers and this is something that should be addressed with a manager not me the customer. It was completely unprofessional. I finally got her to honor the Yelp check in offer..after she called her manager. She still wasn't happy and even rolled her eyes at me and looked away from me when I spoke to her. I won't be back. Who wants to go to an establishment when u get treated like a criminal and interrogated like You're trying to steal money from them. NOT ME! Later Artisan! P.s to the employee chick with glasses and short hair... you can tell your boss that you're the one who lost the business customers! read more

People where good. Nice place. Small yet comfy. Need a tv for sure. Hope to see this shop grow. Need events to ramp up the place. read more

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Great local shop, great staff member and helped explain the different products. Conveniently located close to me too. Lots of product selection, including incense. Prices were also reasonable. Lots of new technology I got to learn. read more

Awesome shop. And Steve helped pick every item and was very knowledgeable of the products.

This is LITERALLY the only vape store I go to. Everyone is super welcoming and the manager Trevor is extremely knowledgeable and helpful. 10/10 would recommend for everyone that either already vapes or is thinking about getting their first vape to check this place out! read more

After being a loyal AVC customer for 3 years, I will never go there again. I bought a Smok device from them yesterday that is defective, so I took it back today less than 24 hours from when I bought it. Their return policy says they will exchange a defective device for an item of equal or lesser value, so I intended to exchange the device I bought another of the same device. They told me they would not exchange it and that I would have to go through Smok. I hope that's worth losing a customer to them. I'm done with AVC. read more

I went into a vapor shop for the first time in my life actually nervous because I barley knew anything about them besides what I had found out from friends. The girl who helped me was so nice and made sure I knew everything I needed to know. Shr didn't try to get me to go over my price limit. I left feeling very confident about my purchase and I will definitely be returning they have so many options. read more

I would definitely recommend this place if your looking for quality juice and other value vape products. Darrien was awesome and very professional. Love this place! read more

I have been having trouble finding flavors that I like. A friend let me try her Pink Champagne from Artisan and I fell in love. I immediately went out the next day to buy some. Overall, the shop isn't bad but there are some things that makes this shop a deal breaker for me. With so many shops popping up, there are a plethora to choose from. This place isn't bad if you're in the area, but there are certainly better shops to choose from nearby. The good: Very impressive, modern, clean shop with surprisingly nice ambiance. Agree with a previous reviewer that they could use a TV. The bar is nice and I like how they already have ecigs filled for you to try, so the process goes quickly. You just take the new & clean plastic cap and switch it from unit to unit to try new flavors. This makes the process go fast which I appreciated. For me, the location is great and there is tons of parking. Obviously the Pink Champagne is my new fav and will keep me coming back if I am unable to locate something similar elsewhere. The juice is clean without having that weird thick aftertaste of some brands. The bad: My main qualm is that their juices are only offered in 100% PG (poly glycol) -or- VG (vegetable based thicker base) formulas in strengths of 8, 16, 24 and 32. As someone that prefers a 10 or a 12, this is problematic. I got the 16 but it's too strong and makes me cough a bit. The 8 would not have been strong enough. They only offer this in large bottles (very reasonable at $17 for 39ml) and I didn't want to invest $40 bucks to get the 8mg & 16mg to mix for the right mg. PG formula is very drying and burns QUICKLY. I realize that PG is the norm for juices, but this stuff burns quicker than anything else I've encountered. Within 30 minutes I had drained my tank that usually lasts me 4-5 hours. Lastly, the service. The man I worked with was patient and nice, average service for recommending flavors and trying to find an additional juice I liked, but he kept encouraging me to get a new battery & cartridge. I like the brand & style units I have and I literally just bought a new one yesterday. I understand the new shop needs to drum up business and up sell, but I didn't appreciate that he basically insulted the unit I used for being too small (I don't want a huge heavy awkward massive unit) and not offering "supreme flavor delivery". He also did not offer much insight to the quality of the juices, where they're made, or why theirs is better than others (although I was able to get a brief snippet of info from their website and the other reviews here). If you're okay with the limited flavors, strengths, and blends of juices, their prices seem reasonable and they have a diverse selection of hardware. Personally, I prefer places like Vape Lounge (Beltline & Marsh) where they make juice on site when you order and you can request any nicotine level, flavor (they'll create one for you or make blends if they don't offer it on their menu that boasts 350 flavors + 100 others that aren't on the menu), and any mix of PG/VG formula you like. I like 70 PG/ 30 VG. This keeps my throat from getting dry and makes the juice burn more slowly so I'm not constantly refilling my cartridge. It may not be the stunning atmosphere of Artisan, but I prefer product diversity over ambiance. I really wanted to like Artisan more to have an alternative go-to shop. Glad everyone else here seems to love it and I hope they continue to survive in this rapidly growing industry and overly saturated market. read more

This place is weak. The juice is off tasting and the customer service was lacking. I'll go elsewhere.

Love this place. I've never had a bad experience with this company and their employees I have shopped at other vapor store that are rude. this one always has happy faces and willing people to teach you about everything you want to know and get you in the right mod to suit your needs read more

I love this place. Travis is awesome. Very knowledgeable. Will continue to come again.

I had the pleasure of working with Travis on my first experience here to Artisan Vapors. He was blowing clouds and I was eager to get another mod. He showed me a few options as well as their top 3 flavor recommendations: Texas Fair, Rebel, and Paradise Island. If you're in the area getting Fondu and have a beautiful date by your side, check them out. Thanks again for the great experience Travis read more

Since I've gone to artisan I have not been to another vape shop. Super friendly and helpful staff and such nice shops. If you're looking to be in and out or wanting to hang out and test some juices it's the place to go. I think it's so cool that they have a pool table. If you're looking for a vape shop I recommend checking them out. read more

Workers have pisspoor attitudes and they charge $1 to try a juice if you don't buy a vape. No wonder it's empty

I've been using this location for awhile now. Just stopped in to pick up an item. Item is out of stock now for 2+ weeks. employee was unhelpful and unwilling to try try and help me locate the item I was looking for at another Artisan Vapor location. read more

Great e-liquids at Artisan Vapor!! David, thanks for helping me with some new flavor combos!! ~_^

Was there a couple months ago and had a bad experience. But was there today and had first class service. Man knew what he was talking about and gave me excellent advice!! Definitely have improved their customer service! We be back repeatedly!! read more

Very pushy sales people. I don't know if they are commission but it seems like it. Went there several times and was always pushed by the sales girl but my most recent visit was the most annoying. I called before going by to see if they had a product I researched extensively. They did, but even on the phone the sales girl tried to push me into one of "their brand" of products which I already researched and decided against. I asked the sales lady to hold the product I originally ask for, for me and she did. When I got there and greeted by the same sales girl I spoke to on the phone, she showed me the product I wanted, then put it away and continued AGAIN to try and push me into the other product. This is why I'm wondering if some commission was fueling that fire, in which case, do that with a less experienced vaper that hasn't done their research. Continually undermining their decision to make commission is just frustrating. read more