Service, selection and they always have good deals. I've shopped with CW for over a decade and hopefully for another decade.

When you walk in you realize that you're in the humidor already. Good selection of cigars and cigar accessories. Staff was thoughtful and knowledgeable. I will return! read more

The cigar selection was honestly great! I felt welcomed going in so I will definitely be back again. 10/10

The owner was great. He was very friendly and extremely knowledgeable about cigars. I was looking for a good smoke at a reasonable price as he had cigars priced thru out the entire price range. He pointed me to a great smoke ( already smoked it ) for under $6.00 read more

Great selection of cigars, the owner Bryan was very nice and knowledgeable on the selections. Has another location off of 75 and Royal that you can smoke in as well! read more

I really like this place. Their selection is awesome and prices are really good. Staff is friendly and helpful. Had all my questions answered and they have everything you could need from cutters to lighters to humidors. My only knock on them is that the entire store is a 'humidor' so the sticks are a bit on the harder side. Difficult to properly regulate the humidity when there isn't a designated and fully enclosed humidor. I will definitely be back though. Glad I found them. read more

They are supper helpful! The two gentleman here were willing to show me around and gave me a great deal. I was putting together a groomsman gift set and they helped with everything! Will be back for personal use. They also offer CBD products here. read more

I've been here several times and always had stellar customer service. The place is packed because they have so many cigars (you're going to have to negotiate around people if there's any other customers there) but they will walk around with you and talk to you about cigars and brands to help you pick things - or they'll help you get whatever you already like as well. Based on some other shops in the DFW area, their prices are pretty affordable, and they will also price match. There's a discount for veterans (have to ask), and I've never bought a bad cigar here! They also sell cutters, punches, torches, and humidors. Definitely worth a stop. read more

What an amazing store and amazing staff. VERY knowledgeable and friendly!! After leaving Cigars International in The Colony because of their rude manager and anti-2nd Amendment signs (#boycottcigarsintwrnational), I happened upon Cigar Warehouse and I'm so glad I did. The reasonable prices, military discount, knowledgeable staff, Dana in particular, and awesome selection, i purchased a years worth of cigars!!! read more

I love this store! The staff is great and knows their cigars. Last week I got my new humidor for a great price and they and tons to choose from. The store is one big humidor and I know some people don't like that but I have never had a bad stick from this store. If you do have a problem with anything from this store they will fix it! I took my Xikar EX lighter in today because the flame was not working. They tested it in the store and tried to fix it but couldn't, so they gave me a new one under warranty. People here are 1st class and I can't say enough! read more

Go see Dana at CW..she is awesome, helpful and really takes care of her brothers and sisters of the leaf. I wouldn't shop anywhere else..great prices, huge selection and most importantly Dana..Love ya Girl! read more

This is a jewel of a cigar store. Not really into the "store as humidor" concept because I believe it isn't very effect, but that is the only negative. Great owner, great selection, great prices. Most prices are at 10% less than other stores. I have truly enjoyed shopping here! read more

This is my go to cigar place. The owner is funny as hell and gives you the honest truth about cigars and cigar accessories read more

Cigar Warehouse - 6 premium cigars at a very affordable price - Tobacco Shops Near Me - Plano, Texas

This is the best Cigar Store you will find in the lone star state. Great selection. Unique environment as the whole store is a humidor. If you smoke cigars get here soon read more

The entire store is the humidor...what!! Having a guys night and needed a few Rockys. By far the best cigar selection in north Dallas. Possibly... in all of DFW. If you are searching for some hard to find cigars, this is the place. read more

Won't be back. Mold on numerous cigars throughout the store. Cigars with cracks in their wrappers. Prices seem OK and decent selection, but quality of how cigars are maintained is very poor. Only way I'd buy is if I knew cigars were freshly delivered to the store. read more

Excellent selection of cigars and my favorites. Have always provided great service and good recommendations

Great selection and very knowledgeable staff to assist with any questions you have. I have had nothing but pleasant customer service at this store. My husband enjoys sampling a variety of different cigars and this place does not disappoint. Will be back! read more

A very nice and cigar store with a friendly staff. The prices seem very reasonable. No smoking is allowed inside this store and there is not a patio area. This is a take out store only. read more

Why buy off the Internet when Cigar Warehouse has everything you need - great prices, great service and great cigars. They are always ready to help if I can't make up my mind and it doesn't matter if you're buying a box or a single stick, they treat everyone the same. The entire store is a humidor, very cool. They have everything from a 99 cent smoke (great around the pool with splashing kids) to some hard to find gems. 10 out 10! read more

This place has ZERO customer service! Two people with no customers in the store and they did not seem excited to see me. If I come in with a Xicar cigar locker under my arm then it should mean I am ready to smoke and stock up. I walked in and the first thing I see is that the whole store is a humidor. (BEEP) that! Then I ask very clearly and stated 3 different times. Do you have any Liga Privada #9 Toros. After the 3rd time of asking I get this "How many you want" I'm like "I just got here and I don't know the price. The price was 2 dollars less than everywhere else which is the only positive thing I can say about this place. I then ask for some Olivia V Melanio rubusto maduros. they point " over there" I'm thinking to myself mother (BEEP)! The big dude at the front then grows a nicer personality and says how's your day going so far. I then told him it was great until I come here! I also told him I could get better service at a Walmart ( I avoid Walmart) I left this store very very angry. I spend in upwards of about 500-600 dollars a month in cigars as an avid smoker. Even if they were the last place with premium cigars on the planet I would find an alternative than give them one DIME of my money! If you guys don't believe me go here first hand and see what a disorganized mess this place is. I have seen head shops that sell 420 stuff with horrible dried out macanudos in a case that were far more organized and had customer service! read more

I would not recommend this place for several reasons. The staff has sub-par knowledge of the inventory, they are rude to customers, and their inventory is mediocre. Carding customers the moment they walk in is probably not the best way to attract business. Additionally, any establishment that boasts their extensive humidor while allowing employees to smoke throughout the humidor cannot be regarded as reputable for quality cigars. Try Elite cigars in Addison or Tobacco Gallery on Hillcrest for better service and a better selection. read more

Worst. Experience. Ever. I will never go back to Cigar Warehouse after the way I was treated there. From the moment I walked in, every question I asked of the person working there was answered in a completely condescending way. He actually made fun of me at one point in the way I picked up a cigar and said I was cheap for not buying another item. I've never seen anything like it. I will never be back, and if you're reading this I suggest you never give them your business. Ridiculous. read more

Wow has this place gone down hill. I've spent hundreds of dollars here over the years and been pleased until a recent visit. I'd like to think it was a one off occurrence but I was so put off that I won't be back to try them again. I stopped in for the first time in many months on a Sunday. The store was a wreck, piles of junk everywhere, empty boxes on the shelves, etc. there was a large black man working alone who could be called rude but that would be a compliment. He was beyond a jerk to me and my wife. There were several black shoppers there and they all got treated like best friends while I was treated like dirt. I'm not saying it was race, maybe just a coincidence, but I walked in planning to spend a hundred or two to stock the humidor and walked away swearing I'd never be back. Maybe they didn't like me bringing my wife in. Who knows, all I know is they obviously didn't want anymore of my money. Who hired this jerk? The staff in the past have been friendly, helpful, welcoming, and pleasant to deal with. To clear up a few things, their prices aren't the best in town. If you have good prices you don't need a sign that says "we will match any price". What that says to me is "we aren't the cheapest but if you are smart enough to figure that out we will make you a deal". When organized and stocked these guys carry a ton but I will never shop there again even if they are the cheapest in town. Hire polite, professional staff and maybe you can keep the customers you still have. In the meantime, someone please open a GOOD shop next door so we can drive this place out of town. read more

They have an arsenal of cigars and their prices are very affordable (by california standards). The guy was helpful, nice and easy to talk to. Picked up 26 ' s which I'm enjoying as I write this post. I'll have to go back until my move is complete. read more

This place has an amazing inventory of great smokes. They even have imperfect bundles at great prices.

Im kind of jealous my friend lives so close to this place. Incredible selection that I was not expecting. If you're not sure what there's not a lot of help. read more

Excellent Customer Service, Huge Selection of Cigars and a very good and friendly enviroment

Very nice and helpful, took the time to find out what I liked. Shared information about humidors and storing cigars. Very good prices and promotions. read more