Amazing service! Even better than LOLA!…read more This is a small family owned business. Outside, the business looks like a 15anera store but it is not. Once you get close, there is a neighboring beauty salon. Laser Sharp has their own office space next door. (It is the white door with laser cut design) The SERVICE IS AMAZING! This business can do sooooo much! Teresa and Al's email response is quick and friendly. They are really good at explaining what art files they need from you. The price is great too. You can compare, but as a graphic design student, I can tell you that Laser Sharp has industry quality!

You need a great engraving job done fast and accurately?!?! Go here FIRST!!!! Highly, highly,…read morehighly recommend! Teresa was responsive to my yelp request for an engraving job quote, was able to work on acrylic, and gave a reasonable price and FAST same day turn around. She made time for my small, but meaningful engraving job for my team at work, helped me pick out fonts that enhanced the job, and I can't wait to give there engraved performance awards to my staff! The shop is not far from downtown LA (DTLA) where I work (15-20 min drive) so that I could drop off the job at lunch. There was plenty of street parking and the shop is right in a small building next to a beauty shop and close to the 76 station on the corner. What's great about this place is also the atmosphere... you walk into the shop and see displays of creative, artistic wood cutting, paper cutting, laser cutting jobs ranging from complex 3-D models to beautifully adorned signs. Immediately you get the sense they can do anything and the only limit is your imagination! The shop is clean, smells inviting, and is like stepping into a design dream world just off this busy street. The photos of Teresa's other passion - landscape design - adorn the walls. Gorgeous. Plus, she was pleasant, helpful and finished my job early! At the end of the day, she and her husband and co-owner Al (the architect) were there waiting for me. They had my job beautifully displayed for my inspection, and I fell in love. Teresa and Al are the type of business owners you want to work with over and over. Their warmth and genuine pride in their work exudes from their heart. You feel like someone in your family just went the extra step to make sure you are pleased with your requested work, job or project and on time! I know I'm not alone. They were on their way to see a customer's building at CSULA because of the sense of connection created from the model they designed for the customer in the process. I can't say enough good things about this company. I called or wrote back and forth with at least 5 other businesses in the area before choosing them just based on their customer service in our interactions. I'm so happy I did. When I give my hard working staff their 2016 performance awards on Monday, I'm going to feel like Teresa and Al are there with me to say thank you for a job well done. Again--- Highly, highly, highly recommend!

Never responded or answered the phone. Tried multiple times. Not sure if they're still in business.read more

Horrible. The address they have is Panorama City and they…read moreactually are in Glendale. When I called them they were rude and unsupportiv.

I am very pleased with my experience working with AK Engraving. Their customer service is…read moreexceptional. I gave them a job that was challenging because it required a quick turn-around time. They gave me great recommendations as to how to best achieve my vision within the confines of the object I chose and engraving limitations/requirements. On top of this, they delivered the present on time. The gift was beautifully rendered and my friend loved it.

Hernan did a great job of engraving our mom's urn. Fast service very friendly. Thank you!read more

Stopped by to get a fancy lighter engraved. We sat down and went over design. I ended up picking a…read moreDisney font. It came out super clean. Very professional and got my lighter finished in just a few minutes. Definitely recommend this shop

Great one-stop shop for all your glass etching needs. Pierre was super helpful with my order - very…read moreresponsive, was thorough with helping me envision the final product, and brought a personalized touch to the entire experience. You can tell he cares, and that's all that matters to me. I'll return for further glass etching needs in the future!

Designed and produced a plaque in excellent design in a short time frame and at reasonable cost.read more

I wanted a Chrystal vase with a lot of verbiage. Several companies could not do it, but A&E not…read moreonly did it, but with emergency turn around in one day - no upcharge. It was beautiful! We then sent them requests for three other last minute plaques. One of the logos was wonky and did not translate well to the concept, so Eddie worked on the logo and the plaque turned out AMAZING!! All three had very intricate logos that could have looked like blobs, but they did an absolutely spectacular job!!

Eddie always takes care of us. He's been engraving our trophies for years and is always willing to…read morehelp out. Highly recommended for your engraving needs.

I submitted an order for a plaque on May 25 that included adding a photo. On May 26, I received an…read moreemail from the company stating that they do not print photos onsite and that I would need to provide a printed copy myself. Unfortunately, this information was never disclosed online prior to placing the order. Had that been clearly stated, I would have selected a different product from the beginning. I responded to the email explaining that this information was not available online and stated that I would instead like to order a different item. However, after sending my response, I received an email notifying me that my order had simply been canceled. There was no phone call, follow-up email, or attempt to ask what alternative item I would like to purchase. I then called the store and spoke with Jon. I explained that I felt the order was handled poorly and that a courtesy call or email should have been made before canceling the order, especially to discuss replacement options. During the conversation, Jon was dismissive and rude. When I asked to speak with a manager, he stated that he runs the store. I then asked for the owner's contact information, and he responded by saying, "That doesn't matter." As a returning customer, I found this interaction extremely disappointing and unprofessional. Rather than addressing my concerns, Jon repeatedly mentioned that he had worked for the company for 14 years, as though that excused the way I was treated. I value professionalism and customer service, especially when supporting local businesses. Unfortunately, this experience did not reflect either. I will be sharing my experience with coaching colleagues and others in my network so they are aware of how customers may be treated.

I had an emergency Trophy request and Jon and the staff at Anderson helped us out with patience and…read moreprofessionalism. They were able to convert our trophy on the spot and charged a very reasonable price for their service. Highly recommend!

We got to work with Callari Engravers at a wedding that we planned and they were so professional!…read moreThe quality of their work was also incredible and the guests absolutely LOVED them! They arrived on-time, ready to go and was extremely considerate. I really hope our team gets to work with them again, as they made everything so easy and enjoyable for both the vendors AND the guests :)

I truly had one of the most pleasurable experiences when working with Carrari as a vendor for my…read moredaughter's engagement party. They always replied in a timely manner, very professional and had great attention to detail. They even came early to the party to do some special engraving that I wanted on the base of each wine glass displaying the couples initials and date of our event. Callari went over and above regarding customer service. The engraved wine glasses was a huge hit as the party favor and our guests enjoyed talking to Joseph and Theresa as the placed their orders. Delightful people. I highly recommend their services for any special event!!!

This business is an absolute gem! Fantastic customer service. They are able to produce projects…read morequickly and add the perfect personalized touch. very easy to get to and is set in a beautiful Spanish style home off of Tustin. Make sure to get the empanadas across the street in the liquor store too. Thank you!!

I came in to order engraved wine glasses and was so happy with the service and cost. Gave me…read moresuggestion, ideas and quickly created a rough idea of what I was looking for. Got a proof within a couple of days, made a few tweaks with a quick proof return and finished product in a couple of days. They have lots of inventory or you can also bring in your own glasses if you choose. Highly recommend this vendor