Excellent quality cedar, etc…read more Don't expect Home Depot friendly as they deal primarily with Contractors. They'll treat you right if you treat them well.

I recently purchased about $3400 worth of wire cable systems for my deck railings. Upon…read moreinstallation, I realized that I had some that were the wrong size and I needed to exchange them for the correct size. I also realize that I was shorted two cables, and went back for a refund/exchange of product. The guys were nice enough to help me with the exchange however at the bottom of their receipt (buyer beware) it does stay there is a 20% restocking fee. Mind you though the items that I purchased, I literally could have taken two steps to the right and restocked them for them in about 10 seconds. I was simply told sorry that is our policy and it is stated on the receipt. I had to pay $65 restocking fee for seven items (make that eight, he also charged me the restocking fee on the one that they forgot to give me) that I could've simply put back in the box 5 feet to my right. I was barely offered an apology , and basically told that was how things are. Not only have these guys lost my personal business, but they have also lost any future business that I could've provided through my renovation company. Hope you guys are happy, good luck in the future. I would've given them 4 to 5 stars for their original service, but the way the guy at the counter acted when I had to do the exchange was like his job and just gotten 20 times harder. He couldn't figure out the math and as I stated before overcharged me on the restocking fee. Way to handle business guys.

After another vendor told me my Ashley Norton pulls were backordered for weeks, I canceled and…read moreordered through Door Hardware USA. They were transparent about a possible manufacturer delay and went above and beyond by arranging direct air shipment from the manufacturer -- at no extra cost to me. Excellent communication and outstanding service. Highly recommend.

Great service, great selection, quick receipt of orders! I would HIGHLY RECOMMEND making an…read moreappointment with Faith! She listened to what my requests were and picked out the best choice of hardware for my bathroom vanity and linen closet. I will definitely be back when The get ready to redo my guest bathroom

Customer Service is excellent. I bought a piece a few months ago ended up having a little problem…read morewith it so I took it back to see what could be done about it and fully expected to have to drive back again to pick it up which was about another four hours of driving and to my surprise they allowed me to exchange the piece I had purchased previously, and got me on my way as a happy customer. Customer Service for outweighs the product, but that shouldn't diminish what you're getting because these are awesome pieces of reclaimed wood that are difficult to find but they have a ton of it. It's a must see if you're considering a new mantle or reclaimed wood for other projects.

Had a great experience. We were helped by a man named Michael who was first class. He was helpful…read moreand patient with us moving beams on and off the display and answering any questions we had. He helped us pick out a mantle and got it routed and ready to hang for us in less than 2 hours. I would recommend this place and his name to any one!

Great reliable service , get my lawn serviced by this company Biweekly and never have a problem ,…read morewould definitely suggest for the winder Statham area.

Bryan does very good work. Honest. Dependable. Would definitely recommend his business.read more

Love this store - they always have everything I need for home furnishings, accessories, art and…read morelamps!

I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

What great service! They were friendly and informative. The price I was quoted was more than fair…read moreand I'll definitely be calling again for my needs in the future!

I went to HomeDepot yesterday ,and I wanted to return a mini power screwdriver set ,And this young…read morelady named Denise was assisting me she looked on line to see if it was in her store where I told her I purchased it Denise went above and beyond to look for it but we found it in a California Store but not at the HomeDepot where I purchased it, I mean she has great customer service she did not rush or gave up Denisse is very Professional at her job.nice attitude she was outstanding so I told her I'll just purchase the one they had on sale.So she ranged me up and I told her she was great at her job ,I really think that was the first time I have met someone that takes there job very seriously she had no attitude I will continue to shop there Thank you Denise for your services a lot of stores need more people like you JOB well done And I really appreciate you [ HER )HomeDepot in Duluth.