Hired Roy to "level" our pool deck. No problem was discussed prior to him beginning the job. On 6/25/2020; around 8 am his crew came, Roy left while the work was being performed. One of his crew, Randy, stated there was a problem with the job and we would need to repair the pool tile on the waterline, as they put too much pressure on it while doing their job and cracked 10 feet of the grout and separated the tile. Roy returned before his crew left and said he would have it repaired, but because it was close to the 4th of July, to be patient. I write this today, as I have contacted Roy on 7/6 without response, as the repairs that he left us with are far more expensive than what he was "paid". He stated that would make it good. To date, nothing further from Roy. I definitely would not recommend Roy as he has NO FOLLOW-THROUGH and is uncaring of the repairs that he is causing unsuspecting customers. Beware of him. read more