I ordered two different ones and when I received them, they did not look anyway like the picture they advertise and they were very plain and not sharp at all. Deceptive advertising!!! Stay away. When I reached out, they refused to take them back and after I insisted, they did but I had to pay about $20 shipping for each to return them because they wouldn't send a return lable. read more

The actual product you receive is a not even close to being as dark/intense/sharp as the sample cubes on their website. Also, the 3d image they send as a preview for your approval is not representative of what I received. I'm really not sure how they got the positive reviews that they did. The photo I sent to them was of good quality. read more

Wow I'm impressed by the quality of the product, it's a great 3d pic of a pet. I just got it which was quickly made and delivered before promised. I recommend this company And I will definitely be making future purchases. read more

ArtPix 3D - Engraving Near Me - Rosemont, Illinois

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Very disappointed. You can hardly see the image on the ornament. Purchased for a gift but unfortunately cannot give it. Wish I had searched reviews since. Live and learn. read more

This is the coolest thing ever! Sent in a picture of our two Frenchies. The website claimed that they would crop out the background, but I couldn't see how that would be done. Plus, the 'mock ups' they show you all include the background. But when we got the crystal, it was exactly as advertised. Both Frenchies were there and the background was gone! Looks awesome. Now, I need to order a larger one and a light for the base! Shipping was super fast, too. I ordered on a Tuesday, had the finished product in my hands on Friday. read more

I ordered a small heart keychain with a 3d image of my kids as a gift. It turned out absolutely awesome! I'm sure we'll do another 3D item for the family or for my kids. Maybe hang it on a backpack or somewhere else as it's kind of bulky for us who carry light. ** great customer service ** I chatted online with them before the order and called them when Fedex had issues with the package. They know how to treat a customer. They remain calm, respectful, and can quickly resolve issues. That's my impression. I didn't have an issue with the item but I trust they would take care of me. Tip: make the picture big in the keychain as it shows up better imo. Or better yet... ask them for tips read more

Absolutely Stunning!! This is the second time I order their Art. Luv Luv Luv them!!!! read more

The heart shape crystal itself looks nice, no damage during shipment, but I'm quite disappointed on the lousy job they did on converting 2d image to 3d which made my cat face looks asymmetric and unnatural in 3d engraving. I tried to learn if they didn't do good job by accident because I was so impressed by their detailed works on their advertisement. The customer service did respond on timely fashion though,they actually didn't willing to admit the problem, they replied"there's no visible production error". I don't think their standard is as high as what they advertised. About return, there's a 10% nonrefundable fee for the 2D to 3D conversion, and another 10% fee for engraving the crystal. not mention return shipping cost, I doubt many people would bother to return read more

This keepsake is way more beautiful than I expected. It will be cherished. Came on a beautiful case. The company was excellent to work with. Arrived in a timely manner. read more

ArtPix 3D - Two best friends - Engraving Near Me - Rosemont, Illinois

I recently purchased a Christmas gift for my wife from ArtPix 3D. My purchase had two problems -- one mine (the picture I submitted was too "busy" for them to get a good image) and one theirs (they discovered the light-up base was defective). Each time they called me and texted me to resolve the problem before shipping my order. I rarely have made an online purchase with such good communications! My purchase arrived and I was very happy with the results. I definitely recommend them, especially because of their great customer service! read more

I ordered a portrait of relative's dog who recently passed away and was a much loved member of the family. This was supposed to be a Christmas gift. The ArtPix 3-D website clearly said Christmas delivery guaranteed. Well, Christmas is here and no delivery. I called the company and talked to Ricky. He was absolutely no help. He can't explain why the website said Christmas delivery guaranteed. He can't explain why my package is not being delivered by Christmas. He can't cancel the shipment. He can't really do anything. This is not how one operates a business. It is not acceptable. If they couldn't get it to me by Christmas, they should not have said Christmas delivery is guaranteed! read more

ArtPix 3D - Engraving Near Me - Rosemont, Illinois

Be careful, they blatantly lie about their shipping times. And will not apologize for being misleading. Customer Service was very short and told me that what I got for choosing free shipping. Even though that option guaranteed it would arrive before mother's day. Take your business elsewhere. read more

The ordering process was easy and simple. I was able to apply a discount code to my order. The item was completed faster than expected and shipped quicker than expected, and arrived faster than expected. I would say this is one if the greatest inventions ever created. Its very unique and memorable for those to remember lost loved ones. Thanks for your beautiful mind, and booming business. read more

I am still waiting on my design from ArtPix first I was told Saturday 12/24, then I was told Tuesday 12/27 now I'm being told Thursday 12/29. All I want at this point of my full refund. This company is terrible. Unprofessional I would not recommend it to anyone. All they want is to take folks money. I have no idea when my package will get here and I don't think they know either. read more

Beyond my expectation! So beautiful! I'm so excited to give it to the intended recipient as I know she would truly love it! I wanted to order another shortly after I placed my order on this one but told myself to hold off until I see the product. Definitely will order my 2nd! Thank you so much! read more

Poor customer service. I spent over 2K on 5 crystals and one was smaller than expected. When I asked if they'd be willing to provide a copy at the advertised 50% rate they refused. They're entitled to do this of course, however i don't consider this good customer service considering how much I spent on the original order. read more

TERRIBLE EXPERIENCE. I tried ArtPix 3D instead of the normal website I order from because their website is just as popular and there would have been a fast turn around because I could pick up in 2 days. The lady did the draft and showed me how it would look with the name I CORRECTLY spelt for her on the computer. I said the picture and work was good. I picked up my crystal just to realize when I got home that they spelt the name wrong and added two extra letters that were not in the computer draft I seen! I returned to the kiosk to explain it was wrong and they wanted me to BUY another crystal for $100 and would fix the work for "free". Why should I have to pay for their mistake and pay them money to probably make the same mistake? Terrible experience, waste of time and money, and would definitely never recommend to anyone I know, I will be sticking to the 3D crystal website I've used in the past and NEVER give ARTPIX my business again. read more

Very good quality! I ordered the heart one and my wife loved. Their delivery was right on time and the communication throughout the whole process was very sharp. I would definitely recommend them to family and friends. read more

Thank you again for the beautiful necklace made for a gift for a friend in Sweden, she loved it!

I ordered a "small" cube: arrived early, packaged well, and is absolutely wonderful. Highly recommend.

This is a great gift and the customer service is excellent. I purchased my first item and it was delivered in amazing time. The finished product wasn't what I expected, but it was very nice. The folks at ArtPix reached out to me and did another crystal with a different photo that turned out perfect. Exactly what I was looking for. read more

This company is a joke. I ordered a mother's day gift for my mom, and it was shipped to the wrong address. Instead of taking accountability, the company blamed me for their error, stating that they sent it to the address they had on file. I KNOW WHAT ADDRESS I PROVIDED. I understand that perhaps they did not use the right address, but it was not due to my error. Anyhow, their resolution was for me to ship them back the crystal (at my expense, in NYC, during a pandemic). I found the product chipped, smeared, with poor quality on top of it all. Terrible customer service, subpar product, MOVING ON. read more

I was shopping for birthday gift for my wife and came across the most fantastic display that caught my eye. The shop called ART3D created a unique and wonderful gift that will last a lifetime. They recreated a special photo inside of a crystal that is absolutely beautiful. I strongly urge anyone looking for something different but unique to visit this place. You will marvel at the beauty! read more

HORRIBLE CUSTOMER SERVICE!!! Also, they guaranteed delivery before Mother's Day and they did NOT. Will NOT be ordering again!

I thought it would be more clear to see once I got it. You have to hold it in the light just to really see picture. The small one is not worth 69.00 even though it's a cool piece. The video hypes up the actual image you get. Not a happy camper here. Would buy again if they could promise better graphics. read more

Firstly this was supposed to be a gift for my girlfriend on Valentine's Day. When I got my product it was in a BEAUTIFUL package and the piece was stunning. The level of detail I wasn't quite ready for. I wore a black shirt in the pic and my hair is thick and curly and it seems like their laser got every fiber. I got the medium piece which is about a little over 3 inches high and about an inch and a half thick. Beautiful product. Beautiful packaging. However I only gave two stars for a five star product because I received it on the 15th. AFTER I paid the extra fee for a guaranteed Feb 12-13 delivery. I purposely stayed home on the 12th and 13th to make sure I would receive the package myself only to get a status update on the tracking link that said "delivery exception, customer not available." No email. No text. No phone call. No gift on Valentine's Day. I made due and adjusted to make sure my girlfriend had a great day anyway but I was still VERY disappointed and hurt. Mostly because my girlfriend appreciates the small nice gestures. And a laser engraved picture of us on our first vacation together during a special time was the LEAST I could do for such a sweet person and they didn't hold up their end of the bargain. Now as much as I hate leaving a poor review for such a great product I have to be honest. It hurt. My recommendation would be to buy their product. It's beautiful and it's worth it. Just make sure you give them plenty of time to get it to you. read more

I am really happy with the 3D necklace I got! The only thing I would change for 5 stars would be a choice of chain length. They are very good quality for the price. read more