I took my 1989 Silverado to Shrakes to fix the drivers side door handle mechanism which was not…read moreopening the door. My Silverado at the time was in pristine condition. Two days later I picked it up. The handle was fixed, it opened and closed the door just fine. However whoever did the work gouged the plastic on the door attempting to remove the plastic plugs to get to the screws and ripped the fabric on the door. I showed the owner (refior) the damaged. He did not offer an explanation or apology for the damage nor did he offer to fix or pay for the damage. Just another example of their I don't care work.

Shrake is responsible company. Here's why: We were on a road trip from California, passing through…read moreNebraska, and a windshield wiper bushing failed -- while it was raining. So the windshield wipers stopped working. We found Shrake on our GPS and pulled in on a Friday afternoon at 5:00pm. The owner and two mechanics took off the cowling, found and replaced the bushing. Easy peasy (for them, not me!). I sked, "how much," and the owner said -- sit down,okay? -- nothing. (I couldn't bear it and give them some money.) Now I can't guarantee they'll work on your car late on a Friday and offer to work for free... But I will guarantee they'll do the job professionally and with a good attitude.

I was passing by on the highway and my bike dumped all the oil out on the road. It took a couple…read morephone calls but I was recommended to call Mike. He came out and picked me and my bike up when others said they wouldn't because I was to far from them. Then he got the bike repaired as swiftly and as expertly as possible. There were parts that needed to be overnighted and they didn't come in till after his shop was normally closed on Saturday. Mike stayed and got me back on the road. I would definitely recommend this place to get your repairs done.

This is a great business. We arrived in North Platte in the evening and had a service engine light…read morecome on. We took the coach to Mid America Diesel, and even though they were very busy with a mechanic on vacation, Brian told us he would try to help. He did just that. The following day, he diagnosed the coach, fixed the problem in an hour, and we were on our way. I could not recommend this business any higher. Thank you, Brian.

Being half way home from Florida I had the misfortune to break down in Nebraska. With all Diesel…read moreshops at least a week before they could even get to me , Mid-America Diesel squeezed me in and got me back on the road and at a reasonable cost. Thanks guys highly recommended.

This was absolutely the worst experience. From the second I…read morearrived at the dealership I was taken advantage of. The salesman, Kalon, was terrible. He lied About the entire transaction. From signing documents to fixing the scratch on my car. The management was just as bad. They apologized and said they would follow up with me and after a week I had to call them back. I went to license my car and I wasn't able to because they never sent the paperwork to the DMV but tried to lie and say it was the banks fault. I had to pay late fees because of their negligence. The DMV said, this doesn't surprise us with Janssen. They're known for this. I've had my car for 6 months and still NO ONE has ever contacted me regarding all of the issues I've had. I even had to call them after a month and ask if they were ever going to cash my down payment. I was and still am, extremely disappointed and frustrated with this entire experience.

Yes took care of all my needs and always available to help. I called darnell for help with my…read morevehicle he kept me informed always and my car was fixed right the first time too!

We were on a cross-country trip in our 2012 Suburban pulling a small trailer when our transmission…read moredied near Ogalalla. The shop there said it would take them a couple of weeks to get a rebuilt transmission if they could even find one. Someone recommended we try BG&S in North Platte, and they agreed to fix it, so we had it towed there. When James found out we were stranded far from home, he got us back on the road in a couple of days! We even have a warranty with the rebuilt transmission they installed that we can use in our home state. The price was very reasonable, and James explained to us in detail how and why our transmission failed, and gave us pointers on maintaining our "new" one. These guys really ARE good at what they do!

Had a ranch pickup transmission overhaul done here. Getting it back today and took a week or less…read moretotal. Not been a good pickup but trying to keep it alive a while longer. All just right here.

Took me in on short notice. Promptly completed the repairs and their prices were very reasonable…read more Will definitely consider them in the future!

My Jeep broke down in North Platte while driving across the country. AAA towed the car to Bud's,…read morewho was honest about the relatively minor problem, fixed it for a great price and kept me updated. I highly recommend Bud's!

They come to you and do whatever you need done at your house or in the parking lot at your work!…read moreIt's so convenient and the cost is the same as having to drop it off at a shop!

Luckily our power steering pump pulley failed as we pulled off to the highway at North Platte, just…read moreminutes away from Lowman's. Eric answered the phone at 7:30 am and got us right in as the tow truck dropped off our car. Branden immediately started working on the repair while Eric went to look for a unique nut that wasn't included with the replacement part. Just a bit later we were on the road. Can't thank the guys enough. I wish them much success in the future. Customer service like theirs is what this world needs more of. Safe travels all!

Justin did a great job of saving me money and fixing it right the first time. He taught and showed…read moreme preventative maintenance due soon and some that could be put off until later to help with my budget. Everything runs great!