I purchased a vehicle from Jerry remus in North platte in 2024. At the time of sale there was no…read moredisclosure that the vehicle had been in a previous accident. I specifically asked about a carfax report before buying, the salesperson went on at length about how unreliable carfax is. Eight months later I received a free car fax report when I took the car in for service, and discovered the accident history myself, making the value of the vehicle a LOT less than what I owe. THis lack of Transparency is disappointing and erodes trust, for all the "we live in the area and rely on repeat customers so you can trust us" Always get your own vehicle history report, these people can't be trusted.

So my sister bought a car from here. A new 2021 Nissan Rouge with only 50000 miles on it. When we…read moretest drove it was perfect. We took it back home there was smoke coming out the exhaust every time she started it. Turned out to be an engine oil leak. Now the engine needs replaced, has to add oil to it every week. She called me tonight now there's problems with the coolant, whole car is smoking and it's broke down. No way to get to work tomorrow. Man F*ck that. My sister goes to college works at the same time and now has to worry about a loan for a shit car that a lousy salesman sold her. If you have self respect or respect for your family, don't buy a car from here. #Lemon. my rating would will show 1 star but just know I mean 0.

On our way to Chicago to take my daughter to college, I went to open our back door after lunch and…read morethe whole door handle came off of the car. We se used to go by Premier Toyota to see what it would take to fix it. (I was worried about leaving it overnight with all of the college move in items in the car.) I don't know the name of the person who came out to look at it, but he said he would take it back to see what was going on. They fixed it, and were super friendly and efficient. If I lived close, I would not hesitate to have them work on my car. Thank you for getting us back on the road so quickly!!

My experience was terrible, will NEVER step foot in that place again. Wasted my time and went out…read moreof their way to NOT service my vehicle.

Called at 5:56pm & they closed at 6pm. Spoke with Ken about a blown tire on an rv. Mentioned we…read morecouldn't stay over night had to be 900 miles away by tomorrow for grandparents day at school. We were 10 minutes away. He kindly stayed to put on a new tire. Gave us a very fair price and was quick to do the job. Ken you were superb!

Came in at 10am while my daughter was having a check up for pregnancy. It was busy and was told 3…read morehours to get new tires on her car. I've been here 5 hours now. Still not done and for the past hour there has not been more than 3 people who have all come in and had oil changes and left. I can't cancel because the tires have been off the vehicle for almost 2 hours with nobody working on it. Every 30 minutes they say they are almost done. We have two hours to drive to get her back home tonight. really wish I wouldn't have picked this place. I was trying to do a nice thing for my daughter. Would not recommend

Radiator hose failure on a 1800 mile journey. They could have gouged us really hard, but they…read moredidn't! ​ Honest, Fast, Dependable... wish more were like them!

Severs Auto Repair is the best! Kevin goes above and beyond for his customers, finding a part…read moreneeded even when closest is in Denver. His staff works hard and quality appears to be very important to them. Staff had us back on the road during a very long trip in a reasonable amount of time. We couldn't be happier and highly recommend Severs. D&T O.

This was absolutely the worst experience. From the second I…read morearrived at the dealership I was taken advantage of. The salesman, Kalon, was terrible. He lied About the entire transaction. From signing documents to fixing the scratch on my car. The management was just as bad. They apologized and said they would follow up with me and after a week I had to call them back. I went to license my car and I wasn't able to because they never sent the paperwork to the DMV but tried to lie and say it was the banks fault. I had to pay late fees because of their negligence. The DMV said, this doesn't surprise us with Janssen. They're known for this. I've had my car for 6 months and still NO ONE has ever contacted me regarding all of the issues I've had. I even had to call them after a month and ask if they were ever going to cash my down payment. I was and still am, extremely disappointed and frustrated with this entire experience.

Yes took care of all my needs and always available to help. I called darnell for help with my…read morevehicle he kept me informed always and my car was fixed right the first time too!

Excellent service. Have taken my vehicles there for over 20 years and am always satisfied with the…read morequality of work. Tune-ups, generator, brakes, broken seat, air conditioning, etc. - always done well. Don't know what others may charge but I consider the cost reasonable for the service provided. Plan ahead because there is usually a substantial wait - 20 to 30 days, indicating to me that many others share my opinion of them. They have gotten me in & out quickly on a few occasions where it was a simple repair & needed quickly.

I was in North Platte for an event, and an overnight. Ellett's got me in when the dealer couldn't,…read morereplaced the brake switch, and got me out of there in under an hour!!!! And reasonably priced!!!! Very kind people!

I am stuck here in North Platte on my move from the Twin Cities to Denver. My personal truck's…read moretransmission went out, so I needed a Uhaul box truck to transfer all of my belongings from my truck bed and the trailer I had so that I can finish my trip to Denver. I showed up to pick the truck up and him and another gentleman helped me transfer EVERYTHING into the Uhaul truck and then refused to take any money when I offered some. Very great guys! I'm so impressed. Thanks Leonard!

Reasonable prices, great staff. They sell tires too! I would take any year or model of vehicle to…read morebe worked on here.

Still doing business with Justin and Jill 3 years later since my last post with no concerns. Have a…read morefleet of 18 vehicles, they keep them all running smoothly.