Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

I can't say enough good stuff about Gold Star Leak and Repair. We had a sudden leak occur somewhere…read morein our pool. We called several pool repair companies and decided upon them. I am very glad we did. Both the main technician, Carlos and his assistant, Maryori, were extremely professional and kept us informed as the process went along. They left our yard clean, and although they are not responsible for our grass or yard, I could not even tell they had worked in our yard! They did a final leak test after the repair to ensure we did not have any additional leaks and we were leak free after their repairs. The repairs also carried a one year warranty and they also include a year of free leak detection from the date our repair was completed. I also found the office staff, Amanda, very friendly and concerned. She made us feel valued as a customer. I highly recommend them and they will be the first company I call if we experience problems in the future.

Gold Star repaired an underground leak in pool several weeks ago. They were able to precisely…read morelocate the leak so that only approx. 12" by 12" section of concrete had to be removed. After the leak was repaired, they filled the hole with concrete. Process was smoother than anticipated. They responded quickly to my request for help and the staff were friendly. My only complaint is that it was very expensive but probably competitive given the relatively small number of companies who perform this service.

Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Fantastic! Came out, recognized the problem, and repaired under warranty with no cost!read more

I found out about Josh & JL Custom Pools through a friend. Our pool was in a state of disrepair…read moreafter 25 years without being resurfaced, and we were looking to get it back in shape without breaking the bank. Josh was punctual, honest, articulate, and his price was better than the other quotes we received. We were amazed at the transformation. It may be the first time I've had work done at the house where it was executed on budget and on time. Josh also went above and beyond, even bringing out a crew to manicure around the pool so we had that added wow factor the first time we saw the completed product. I can't say enough things about Josh & JL Custom Pools. Thanks Josh!

Prompt response and solved a problem that other companies seemed to make difficult. I hah issues…read morewith a pool at a house recently purchased.

In my opinion one of the most unprofessional companies I ever dealt with…read more I called them a few weeks ago to do some modifications in my pool equipment. They sent a professional to my house and later gave me a quote. I accepted the quote and after that.... Radio Silence. After a few days I called them and they said they would send someone that Thursday. Well...No one showed up. I call again, and this time, it's rescheduled to Friday. Friday comes, a guy shows up almost at 5PM. I could imediately see he was not prepared to work on what was agreed on the quote. And sure enough....He has no idea what needs to be done, never been briefed on what is needed and after looking at my pool hardware, of course, tells me he has no equipment needed to work on my pool. Reschedules for next Tuesday, which is today. Yep... You guessed it..... No one showed up again. No calls, no texts, crickets... Don't bother because I don't want to work with you anymore. I'll find another company. I'm done. Thankfully haven't spent any money on this company, but my wasted time, I will never get back, sadly. Stay away, that's my advice.

Beware.... If you…read moreare considering using Poolwerx for your equipment needs or "fixes"...... I've been a customer for couple years with their pool cleaning service side - thus I decided to use them for my pool equipment needs... sloppy work - untimely delivery - and show up times are at their discretion and not consistent I've never been so disappointed and frustrated over service and installation matters I purchased three (3) pieces of equipment: New filtration system, New Variable speed pump and New salt cell system - this is a lot of money spent, on top of that is installation pricing, averages $500 per piece = total of $1500 - ridiculous you would think with my purchase of all new equipment that my installation needs would have been a source of focus and client satisfaction The installation of the salt cell system has been a bad experience- the pics don't lie The tech spilt blue pvc glue on my concrete equipment pad - left and didn't clean it up The business hours are 9am - 4pm Mon - Friday- good luck with having any issues addressed before or after these times, even if it's at the fault of company's employees I communicated my dissatisfaction via phone and texts - Consumer beware UPDATE- after several years I have chosen to severe services for pool cleaning, equipment maintenance and potential new purchases with this company. Customer satisfaction matters and is always key, thus Customer retention. Albeit the job is done now, to get there should not have required so much negative energy and frustration. It's not worth it UPDATE - I see Seon the owner responded, Bent over backwards? This time? Hey - for a client to leave overall, you think your viewpoint is true? You have a negative loss of $3600 annual +|- pool cleaning services - present/future income, plus future pool equipment/install fees - I suspect this won't happen again and that's a good thing. Too bad this learning experience for your business was at my expense and frustration Maybe you should have called me? Yes - you should have called me - texting while "preferred" is a form of communication that sucks, talking with a client lends clarity as to matters - PS - don't charge for a job not fully done and when no verbal or written authorization is granted

Our electrical had to be redone by a proper company and it's still not completely fixed. They took…read moreout my sprinkler lines I just had paid to be put in (on accident supposedly). Won't warranty any work because the pool master (yes that is really what he calls himself! LOL!!!) Boomer Block didn't work out. If you want a poorly build pool, call Boomer Block, Gordon or Rodney Ratcliff. Oh ya, Boomer tried to sue me for $4 million for writing bad reviews-what an idiot! However, Gordon and Rodney keep working for the con artist and know how bad he "manages", so you have been forwarned-of the 5 people I know whose pools they've done, EVERY one of them have had to have people come in an redo! Don't let them NEAR your house!!!!

This company is THE BEST in emergency type situations. My grinder stopped working in my downstairs…read morebathroom and backed up into my shower and toilet. I even had a mess outside. Rodney and his crew were able to come help me not only get everything working again, but clean up the mess everywhere. AND they came out to help me on a SATURDAY!!! Thank you so much Rodney and crew for all your help at my lake house!!! I will absolutely be calling you again should I have any more plumbing or pool issues!

Deciding to install a pool in your backyard is a huge decision - it is a big financial commitment,…read morea big time commitment, and you are going to be dealing with some sort of inconvenience for at least several months. Our first decision was what kind of pool to put in - gunite or fiberglass. The fiberglass was tempting just because of the shorter timeframe, but after lots of research, we felt better about a gunite pool. Then next we had to find a good company, and there are many choices out there. We interviewed several different companies, including the big name companies, but we were so lucky to find Austin Dreamscapes. A local family-run company, it was obvious from the git-go this was going to be a good experience. Bianca walked us through the whole design process, including tile, coping, and other design features, and basically did ALL the legwork to get the HOA approval done. They went through the whole contracting process, which was a big relief to us to have the protections of a detailed contract. The actual construction was a little painful because we have three big dogs, but the staff worked with us to make it very seamless with minimal disruptions to our life. The turn-around time was much less than what some other companies gave us. Dad Jim, who has been in this business a long time, was on site constantly, communicating with us about what was going on and helping us manage changes we wanted as construction progressed. In a few short months, the pool was done, but Austin Dreamscapes didn't just take off - they walked us through curing of the concrete, how to manage the pool, and set us up with Scott, who did "Pool School" with us to learn all about the pool and how to manage it. Was it cheap? No in-ground pool is going to be cheap (if done right), but the cost was in line with quotes from other companies, and we had the benefit of a hands-on family experience. They have been in contact frequently since completion to ensure all is going well, and they send out reminders of what to do as freezing weather approaches, etc. We would use Austin Dreamscapes again in a heartbeat if we put in another pool at a future house.

If you are considering the investment in a swimming pool, look no further. This has been one of the…read moremost pleasant experiences as a consumer making a large purchase in a long time! From the beginning, Bianca ticked all the boxes when it came to knowledge, promptness, responsiveness, design actualization, budget tweaking, and ease of consultations both online and in person. She gave us REALISTIC timeframes for each phase of the project, no empty promises, and if something was delayed or ahead of schedule, communication was prompt. Once our contract was signed, the process of city permit and HOA approval was streamlined and without delay. With the green light from permits and HOA the crews were at my home immediately. These guys work FAST without big gaps in crews which stands them apart from most contractors. We broke ground on August 6 and were swimming by September 13th. That's 5 weeks! Unheard of! Jim, who is the owner of ADS, is exactly the kind of man you want on your property during a largescale build like a swimming pool! He was onsite most days to make sure that our dream pool became a reality. He kept the project fluid and allowed us to make edits as the project developed in order to ensure we were completely happy. Building a pool is a large undertaking, but ADS made it enjoyable! My husband and I joke that we miss chatting with Jim over our morning coffee as the crews arrived each day of work. Jim's son, Trevor, was also onsite many of the days and we love supporting a family business! When concerns came up, as they do in any construction project, they were not dismissed and remedies were applied until we were completely satisfied. In all, ADS went above and beyond what I would expect while they were employed at my home. Respect, cleanliness (within reason, this is a messy project by nature), quality, and long term value. Construction projects don't have to be a nightmare-headache, and ADS is proof of that!

Top notch quality work and the best service from experienced pool professionals. This is a second…read moregeneration family owned and run business that gives great service after the sale, just as good as before your build. Their pricing is reasonable and very competitive for the current market. They specialize in service which in our changing times is a commodity and sometimes hard to come by. Inquiries and calls are returned promptly because they know where their bread is buttered. Call Paradise Pools and Spas for all your backyard aquatic needs. My family is sure glad that we did!

So happy we chose the Paradise Team to build our pool. Keith's design fit our backyard perfectly…read more Less than 45 days from start of digging to completion with constant supervision by Logan, the owner, and Brian, PM. Although there was some changes along the way there was no change orders/ additional cost. Logan, Keith and Brian were all great to work with.