Requested reimbursement twice for a prepaid procedure I had a year ago. I was told the procedure,…read moretwo at the same time, couldn't be split up. I was told that the procedure I prepaid would be free next time. Then the office closed. Going to another Dr after they closed, I know the procedures can be billed separately. Dr Kay's son, Casey Kay was office manager at the time the office closed. .No response from accounting@drpeterkay.com.

Update: After reaching out and following up several times, I did receive my prepayments back.read more

I had the best experience at Dr Takis office . I moved to Arizona and I'm from Hawaii . I found his…read morewebsite and looked closely at all of his photos on before and afters , I knew immediately this was the doctor for my breast augmentation . I lived in Gilbert, Az but decided to take the drive out to Tucson az. Which was a couple hour drive . I got to my appointment , staff greeted me . Everyone was so nice . It was for an consult which I was nervous about and Dr Taki came in the room took his time to go over what I wanted and what he felt would work out for me . Answered all my questions also asked my fiancé if he had any questions and answered all his question . Was not in a rush . Told me the difference in implants etc . I was so comfortable and happy with the consult I decided to schedule an appointment for my surgery . Surgery was one of the most scariest but best experiences I've ever had . Every one of his staff made me feel comfortable , I express to them I was so scared and they all made me feel better by comforting me , I got out of surgery and still everyone was so nice and made sure I had what I needed to be ready for my ride home , we drove home as we reached our drive way a phone call from Dr Taki checking on me . Literally the best Dr I have had in my life . Best decision I made ! I got Breast implants that I love . I got them back in 2012 and they are still wonderful , I love them . I have referred a few friends from Hawaii and to have gotten breast implants from him and they also loved his work . I have since them moved back to Hawaii but want to return to Dr Taki to get another procedure done soon . I look forward to visiting this office again . Ladies if you want a wonderful experience Dr Taki is amazing . His staff is amazing and his work is amazing .

I was completely devastated by my experience with Mr. Taki, I refuse to call him a doctor after…read morewhat happened to me. I went in expecting to go from a GGG to a DD breast reduction and instead was left with an A cup. This was never what I asked for or agreed to. When I contacted his office with concerns after surgery and asked what happened, his response was, "Oh, I guess I took off too much." That statement alone was horrifying. Approximately 14 pounds were removed, leaving me feeling mutilated instead of helped. The outcome was not only emotionally traumatic, but physically damaging as well. One of my areolas was inverted and looks terrible, and my nipples became painfully hypersensitive afterward. These are life-altering complications that have affected my confidence, comfort, and quality of life every single day. Instead of taking responsibility, I was told I had to wait an entire year before they would even discuss correcting the problems. Then after that year passed, he wanted to charge me even more money to put in implants -- something I never wanted in the first place. I went in for a reduction, not to end up needing implants to repair the damage that was done. After already paying $10,000, I was shocked by the lack of accountability, compassion, and professionalism. The scarring is severe, and he has refused to properly correct his mistakes. I trusted this man with my body, and I deeply regret it. This experience has been physically and emotionally devastating, and I would never recommend him to anyone.

Dr. Duerksen is amazing. My elderly mother had ectropion eyelids that led to frequent eye…read moreinfections. Her opthalmologist contacted Dr. Duerksen to ask her to try to squeeze her in, and her office called me a day later to offer someone else's canceled slot the following week. In the interim, Dr. Duerksen already had contacted me directly to let me know that I could reach out to her with any questions about the procedure. Dr. Duerksen's office is comfortable and clean, and the staff is friendly. Yes, we had a bit of a wait past our appointment time to see her. But, Dr. Duerksen clearly takes her time with each patient. She built rapport, explained the procedure, made a facility recommendation (she uses more than one), and answered our questions. After mom got clearance from her primary care physician, we scheduled surgery for the next week. My mom got sick the day before surgery, so I contacted Dr. Duerksen's surgery scheduler, and she worked with me to get her back on the schedule. Right before the rescheduled surgery date, mom had another illness, and Dr. Duerksen's scheduler worked with me to get her back on the books again. Unfortunately, this illness progressed, and my mom passed before she could have the surgery. When I notified the office, the staff member I spoke to offered her sincere condolences. Then, three weeks later, right before mother's day, I received a handwritten note from Dr. Duerksen with her condolences and thoughts for me on my first Mother's Day without my mom. To her, patients and their families are more than a list of medical problems and medications. Her kindness to my elderly mother and me in all of our interactions, her team's flexibility in getting my mom scheduled/rescheduled, and her kindness/empathy after my mom passed speak to this.

I didnt get a correct answer about anything from the staff. The amount of time i would need to take…read moreoff work, the time to be at the hospital, the estimate cost of the surgery was off by two thousand dollars. After the surgery they called to collect on a bill I had paid almost 2 months earlier. The eye surgery was fine but I would go somewhere else. There were too many mistakes by her staff.

I have been a patient of Dr. Keene since 2001. I did lots of research before choosing a surgeon…read more I had a 2,000 graft FUT procedure that turned out excellent back then. You folks who think FUE is the way to go, just go research and see pics of how FUE consumes a very large donor area, whereas the FUT leaves your donor area MUCH more intact. That helped me, because years later I did another FUT to aid my condition, as my original native scalp hair continued to go away. (I didn't stay with Finasteride due to side effects). My donor scar is so minimal that my hair cutter could not find it when I asked her to look for it. It is there, just extremely fine. I'm an old guy now, and my eyebrows had gone away. I didn't like the look of bald eyebrows. Since I had only done FUT procedures, I had plenty of donor area left. So I had Dr. Keene do a small strip FUT eyebrow transplant for me on 12-5-2025, and once again, outstanding. The FUT strip is quite small for eyebrows. If you opt for eyebrow, just make sure you have practiced with an eyebrow pencil well before the procedure, as they are going to ask you to draw the shape of what you are wanting to achieve right before surgery. I am very pleased to have eyebrows again. It has been fun watching them emerge from where there had been only about 5 hairs total for both sides. One thing also....since it is regular hair that will continue growing, be prepared to trim them. I was a bit worried about that chore, but it's not a problem at all. I have come to enjoy doing it. I can trim them a little shorter, or let them get a little longer. I usually can wait a couple weeks before spending about one minute doing a touchup with a small electric trimmer. I highly recommend Dr. Keene and her staff, and am very happy I went to Tucson. I do have the convenience of living only a two hour drive away in the Phoenix area. I have a friend who consulted a Phoenix area hair restoration surgeon, and at her consult, she did not even meet the doctor. She met a non-medical salesman! She did her procedure there, and didn't even meet the surgeon until the morning of her surgery. If you consult with Dr. Keene, you will see her, not some salesman.

Dr. Keene and staff is a very unique combination of healthy culture (means so much!), and clinical…read moreexcellence. From the beginning, the time Dr. Keene took to educate me on the complexity of what hair. The way she personalized my treatment plan. All the way to the treatment itself. As a medical provider myself, I learned to notice, and value what good, ethical care looks like. Dr. Keene and staff are among the few. Not to take for granted. Thank you for doing what you do. It's a life changing event, and I'm blessed to have found my way to you for it.

The Rao's are simply the best, at the top of their field with the best solutions, modern office,…read moregreat portal for access and they are the consummate professionals. No matter how you evaluate a doctor's practice the Rao's have either have the best, have it down, make it easy and that's exactly how my experience has been with them. Highly personalable staff and Dr Arun Rao is my doctor. I told my lawyer that I wouldn't be getting any other opions on this part of my needed medical care as I would not consider anyone else. If you get a consultation you will know what I and the others that have taken the time to tell you about The Rao's.

I can't speak to the quality of Dr. Rao's work, unfortunately, because of his administrative staff…read morewho is in charge of sending off information to insurance companies; Patricia. I highly doubt Dr. Rao even knows about the difficulties that I've had trying to get her to ask him, from my understanding, the one question in order to complete the information needed to send over the paperwork. I am in no way upset at Dr. Rao or Lola, as the times that I had spoken with the two of them had all been clear that they were doing their jobs as well as they could and that the two of them actually cared. As of today, both my husband and I had been calling for a week straight, sometimes multiple times a day to make sure that Patricia would send the information off to my insurance. Keeping in mind, at the point that I gave up, it has now been one month and six days since I went in for a consultation without ANYTHING being done by Patricia. That seems far more generous than I should have been, as I may as well have never gone in for a consultation. I was truly hopeful for this to work out, but I have been pushed past any point of reason for not finding another surgeon. Patricia is practicing blatant administrative negligence and obvious disregard. Wish this had gone better. If you have either the patience to call them every day after your consultation for weeks on end, or the means to pay out of pocket, maybe this is a fine office for you.

Ever day I have to wake up to these terrible scares Don't…read moredo it you will regret it !!!!

I can't say enough fantastic things about Dr. Stuart and his team. I started seeing him him 24…read moreyears ago for a breast augmentation. They held up beautifully, but it was time for replacement. He had terrific bedside manner. He is meticulous and it is clear his goal is making his pt happy and beautiful . His nurse Michelle, is probably one the nicest people I have ever met. The two of them make a tremendous team, setting you at ease with their warmth and sense of humor. It is obvious that Dr. Stuart loves is job. His work is beautiful. He allowed us to ask questions and to make recommendations. His answers were backed with reason, science and more importantly examples of his aesthetic beauty that he has created. I will never go anywhere else

Had a lower facelift and earlobe reduction in December, 2015. To this date, October, 2016, my jaws…read morehave sores that have not healed. The earlobes are asymmetrical. My last contact with Dr. Reinke was in the first part of May via Face Time. He assured me that he would address the earlobes on my return this fall and the sores would heal. LOL. I might add that I am a winter resident of Tucson. Face was still not healed when I tried contacting him in June, I was told that he "retired" at the end of May. He never said a word to me about leaving the practice. Final line is that he ditched me as a patient. I believe that he did not honor his contractual part of the agreement. Where or where is Dr. Reinke? With my hard earned money and enjoying himself in Park City?

Dr. Reinke is absolutely trustworthy. An Astonishing Artist with the sensibility of each persons…read morerealistic desires and probable outcomes. Dr. Reinke truly changed my life; His aesthetic is to bring out a beauty that is in everyone... he is not a "barbie doll factory." He and his surgical and his office staff are consistently gracious I've told all those who will listen, and everyone wants to listen about P.S.and who is "good" Dr. Reinke is exceptional and I care for him, his nurse Pat and his front office professionals, especially "Lolly" EXCELLENT!

Dr. Klemmedson is not only the best, but he's the best of the best. He's an M.D. and a DDS. I've…read morebeen seeing Dr. Klemmedson over the last 20 years for oral surgery-related issues, dental implants and also for second opinions about dental issues that have come up outside his practice. He was recently elected president of the American Dental Association. And it hasn't gone to his head. He's a very modest man and it's hard not to like him.

I had an implant floating in my maxillary sinus that had been improperly placed there by another…read moredoctor. Dr. Klemmedson removed it. There was no pain. There was no swelling. Two days later, my TMJ doc remarked how remarkably healed the surgical site appeared. Dr. Klemmedson is a master surgeon.

I loved Dr. Case!! He did my breast implants 7 months ago. They were awful and uneven after 2 kids…read moreand breastfeeding. Thanks to Dr. Case, now they're PERFECT!!! He and his staff are very friendly and they make you feel so comfortable. I would definitely recommend Dr. Case. I was referred by my sister, who had the same procedure. After 10 years, she still looks great!

5 years post op after an augmentation by Dr. Case, my multi thousand dollar investments have…read more"bottomed out". I consulted several plastic surgeons in my area and then considered going back to Dr. Case. I called his office to see what could be arranged; I paid in cash for these 5 years ago and have moved out of Tucson since, but I figured as a repeat patient putting her trust once again in the hands of Dr. Case, that special accommodations could be made. I never spoke with Dr. Case, I just got relays from his front desk staff (Gail is incredibly friendly, btw) but in a nutshell, Dr. Case said that my "issue" was due to 10 lbs of weight loss. After further research and getting additional doctors' opinions, I have not heard any other doctor say that 10 lbs of weight loss is enough to cause the catastrophe that is my chest as it is now. Simply put, the pockets were malpositioned and I realized this a couple years after the surgery. However when I mentioned it during an annual checkup, Dr Case attributed it to my bone structure. Another thing that I have come to dislike about Dr. Case's practice is as a 5'4" petite female, I believe that I should have been warned about the risks in going the size that I did. Years later, I suffer from severe back and neck pain, and the size is also linked to my "bottoming out". They are simply too big for my body, and I would have expected an ethical surgeon to tell me so beforehand. I was 25 when I had the surgery; I did not know it all; I trusted my surgeon implicitly. After my last conversation with Gail, it sounds like Dr. Case (if I were to give him the opportunity to fix my chest) would charge me for removal, reinsertion, and repair of the tissue that his work originally damaged. Easily at least $10k. As far as the implants themselves, they offer a great warranty for 10 years but this comes with the implants no matter where you get them done in the United States. If only Dr. Case's work came with a similar warranty. I can see very very clearly now, why it doesn't. I have now decided on a PS to correct everything at an incredibly fair price and am kicking myself for not going to that PS to begin with, 5 years ago. Ladies, I urge.. no, i BEG you to see multiple doctors before settling on just one. Dr. Case was referred to me by a friend of mine but it is very clear that one size does not fit all (no pun intended)

It's been a while since I last visited My Massage Spa on Grant, and while searching for a massage…read moreplace closer to my side of town, they popped up again and reminded me that I owed them a very overdue review. My massage therapist was exceptional. They used techniques that I honestly wish every massage therapist knew and took the time to really understand what my body needed. The pressure was always just right, and they were especially great at working out deep knots and tension. Every appointment ended with me leaving feeling amazing--no exaggeration. They also shared helpful advice on stretching and self-care between visits, which made a real difference. The space is clean, calm, and relaxing, making the overall experience even better. If you haven't been here yet, I highly recommend giving them a try.

Wonderful first time here-90min massage that was perfect. They were welcoming and thoughtful. Amy…read moreasked how I wanted my massage and she checked in with me a few times while keeping the medium pressure throughout (what I requested). I will definitely return.