In response to your previous comment, the decision to care for me was in your hands. You did…read morepreviously accept my health insurance HMO MediCal plan a few weeks ago and then upon arrival your staff informed that you changed your policy. It was not the insurance company. What is incredibly frustrating and disheartening is that after making this choice to not accept MediCal patients, your office failed to contact me. I received texts the day of my appointment reminding me of my appointment so it was very clear that the mistake is on your end. I would appreciate your accountability. It's a shame that your office didn't communicate thoughtfully and even more of a shame that you don't want to help people that can't afford PPO insurance.

Fantastic experience, the staff was friendly, knowledgeable, and made me feel completely…read morecomfortable. The spa was clean, relaxing, and very professional. I'm so happy with my results and will definitely be coming back. Highly recommend this med spa to anyone looking for quality care!

I am very upset with Dr. Chang. She billed me $218 for a 7 minute conversation that she initiated…read morewith me about lab results that weren't even abnormal. For the contents of our conversation, it should have been a courtesy call. And I told her it was not a great time because a family member of mine was passing away. For her to still bill me for this conversation knowing that she did not offer me any medical expertise but just to tell me results I already knew is really disappointing and tells me this doctor only cares about money and not about her patients. Now the office won't do anything about the bill so I am writing an appeal letter to my insurance company. It's so ridiculous how you go to get preventative care only for doctors to find any way to bill you. I am never seeing her again and wanted to warn others.

Dr. Kondradzhyan is very good, excellent doctor. He understands your concerns and help you for you…read moreto get better in every way. Staff in person visit, they are nice but if you die you can not reach them Over the phone. I called over 50 times today and couldn't get throw. No one answered the phone. I am going to give 5 star for doctor but 0 star for clinic staff being unprofessional. The clinic is not even that busy. They never answered the phones.

I've been with Elevate for years and think Dr Minasian is a great doctor - but for some reason they…read moreNEVER answer messages in the Athena Health patient portal and I mean NEVER. I'm not sure what the point of it is at this point.

I called the office on June 8, 2026. I wanted to make an appointment. I am 80 years old. They do…read morenot take Blue Shield of California PPO, only HMO. WTF?

Fantastic, caring, compassionate doctor. She is my husband's doctor and he really likes her (but he…read moredoesn't like doctors). He trusts her and is willing to follow her advice. Her office runs like a finely oiled machine. She keeps appointment times. Her office staff call you back quickly and they care as much as Dr. Adelman does. Her staff is fabulous just like Dr. Adelman! Dr. Adelman bends over backwards to ensure her patients get the best possible care and in the most timely manner. If I was old enough to see her, I would. I asked, but she only takes geriatric patients and I'm not quite old enough yet. But she helped me find a great doctor in the same network. She cares deeply and she listens. I can't say enough great things about Dr. Adelman and her entire staff. They treat you like family.

For a primary care follow-up focused on cholesterol management, I had some recent lab results…read morereviewed and talked through what they could mean for my overall health. The advice felt practical rather than generic, and the front desk was pleasant and easy to work with.

I have been a patient here for years and they used to provide excellent care. Unfortunately, in…read morerecent times the experience has declined. The practice has become overly automated, making it extremely difficult to get in touch with staff or the doctor directly. Their website, which previously allowed messaging and appointment scheduling, has not been functioning for months. On several occasions I have had to go to the ER or urgent care simply because I could not reach my primary care doctor--who is supposed to be the first point of contact. When Dr. Emil was overseeing everything, the service was excellent; he is a great doctor. However, without proper access and communication, the quality of care is lost. I have since switched to another provider who is actually available to answer a call when needed. I hope this office can resolve these issues and return to the professional standard they once had, rather than continuing the current trend of being unavailable and overcapacity.

I've gone to this office a couple of times and felt like Dr. Uraizee really listened and was…read morecaring, but I don't know if they provide the best level of care or follow through. After I went to the hospital for stomach pain and came in to review my cat scan, they were at a loss for what could've caused the pain. There was really no follow up or treatment plan suggested. I also recently called when I was super sick and asked if I could come in and get tested for strep and mono and they said they don't do that there and to go to an urgent care. I'm very confused by a doctor's office that doesn't have the basic tests available to diagnose illnesses - It seems like this would be an integral part of the job. The last thing Is that they told me they could do an in-house breast ultra sound with their technician because I had had some irregular results in the past and didn't want to go all the way to Beverly Hills to see my regular breast doctor. But, I never received the results from this. While the bedside manner is lovely, the actual execution of effective medicine is yet to be seen.

This "Doctor" charges their patients $40 for referrals. This is unethical and illegal.read more

Went in for some bloodwork this morning. The technician that took care of the blood draw, Mark…read moreKlossher, was super pleasant and professional. He made sure I was comfortable, and even checked in to make sure I didn't have any issues with needles or with seeing blood. Had a great chat about breakfast while I waited, too. At other labs, the process is geared to get you out as soon as possible, so I appreciated the personal touch by Mark that made the process more relaxing. I've been a patient here since 2011 and the staff, as well as Dr. Mitropoulos, have always been a pleasure to deal with!

Although, when you're in the facility, the care is acceptable. when you try to call the office, you…read morewill never ever get a hold of the office. You will get somebody 24 hours in another state who's got screaming kids in the background or some other drama hanging out with their friends and even when the message sent the provider, you will still never get your request for a callBack. Ever! I've been without medication for over two weeks and they refuse to call me back. If I want to speak to the doctor about this, I have to pay a co-pay. Disgusting!!! FREE LUIGI!!!!!!!!!!!!!!!!!!!

Dr Arslanian is a wonderful doctor. He cares for his patience. He spends times with him and very…read moreknowledgeable with his staff their amazing also they friendly very nice. They listen to you and they make you feel like family. I do recommend Doctor. Arslanian Tommy, my family and friends

The sorriest excuse of a doctors office ive ever been to. I dont see how this place is in business…read moreaside from just straight billing, no regards for their patients whatsoever. The whole experience was a disaster, what baked the cake was the doctor walking in and asking what type of blood panel i wanted preventative or comprehensive. When i asked what the comprehensive panel consisted of he told me "google it". After i google it and showed him my screen asked if this was it he says " yes, now you know" ready write it up and brush me away, i said "hey can we exchange a few words about my problems and would also like a physical", the expression on his face and amount of strain it took him to carry himself to complete the petty physical he did stupidified me. The sorriest excuse of a doctor i have ever seen. I could go on for pages about the front desk lady how rude and oblivious she was about he surroundings but i think ive said enough about this place. All this place and conversations were about was billing medical, insurance, no insurance, money, a production line pumping in pumping out patients, no medical expertise whatsoever.

Dr. Horowitz and his wife Peggy have taken care of my family and several of my close friends for…read morethe past 20+ years. His broad scope of expertise, humanity, tact, and sense of humor have made a lasting positive impact on my life. Like most of his other patients, I can say without hesitation that I consider him and Peggy to be a part of my extended family. I will never forget receiving an unprompted call from Dr. H late in the evening many years ago after they learned of a sudden health crisis that my parent suffered. Thankfully, my parent's crisis eventually resolved; but that brief check-in from Dr. H touched me deeply. I knew that I was not alone and that he genuinely cared. Unheard of in modern medicine, when you call their office after-hours and connect with the emergency line, the phone rings at Dr. H's house. They trust their patients not to abuse that access; but the small number of times that my family needed it, Peggy and Dr. H were on the other end of the line, providing useful information and reassurance, even at 4AM. My experience as a patient of Dr. H's played no small role in my own journey towards becoming a physician. I often find myself trying to recall one of his totally unique and pithy one-liner jokes when I need to break the ice with a new patient. Family practices like this one are virtually impossible to find these days. The world would be a much better place if everyone had a medical team like Dr. Horowitz and Peggy.

All I can say is WOW!! I've never had such amazing service when it comes to doctor visits. From…read morethe first moment of contacting the office, Peggy was soooo nice and sweet. With covid and how things are run differently now, communication is KEY! Peggy sent me all the health forms that needed to be completed in a timely manner via email. She was wonderful at responding to my emails, and she made things so easy! They went out of their way to see me in person in a really short notice as my visit required necessary clearance for my nursing program. They only have certain days for appointments but she made an exception for me as my work schedule conflicted with their in-person office visits. Peggy also sent me my labs on a Saturday as I requested if she could send it to me as soon as they receive it.. they are closed on Saturdays and she did that for me (I am so grateful!). I also want to say that I drove from Monterey Park to Dr. Horowitz's office on a Friday during the time that there is so much traffic (traffic alone in this area if you already know is hideous) but I would do it again! Thank you so much Peggy and Dr. Horowitz!!

I won't be coming back. I switched doctors as of 02/20/15. I strongly encourage anyone who is…read moreconsidering this place for MediCAL to choose just about any venue except this one. I have the picture! First and foremost, for a doctor that is "board certified" to be practicing non-evidence based medicine is pure idiocy. I came in with what I thought is a right leg injury. After waiting in the waiting room filling out papers for about an hour and a half, I finally was able to see him. he checked my leg and said nothing is wrong, but he would be prescribing me the following vitamins and minerals that I can get from website x,y,z. It's not too uncommon for a doctor to be lobbying certain medications as he/she is directly affiliated with the research somehow or other financial incentive. Oh, and btw, they still have to disclose that too. However, the doctor advocating non-medication based vitamins (which comically, he wrote on prescription form to the pharmacy which does not carry it) is LOL funny. Don't believe me? Here is exactly what he wrote: B complex 100 mg1 tablet/1 a day Potassium Iodine 32.5 mg once a week Hyuluronic acid 100 mg/1 a day Stinging Nettle 480 g 1/day Boswillia 250 mg 1 a day Vit C 1 gm 1 a day Iron 28 mg 1 day for month Omega 3 1000 mg 3x day after meals Vitamin D3 5000 mg 1 tablet a day. On sat. and sun. 2 tablets. MSM/glucoseamid 1000/1500 2 a day The only items on this list that have any merit are the D3 tablets (studies suggest that they can reduce onset of Alzheimer's later in life), and MSM/Glucoseamid chonroidont for cartilage repair. When I showed the list of vitamins to my step-father (A doctor), he asked me if the doctor medical provided was Native American. To add insult to injury, I did not have any vitamin deficiencies. He misread the chart. What the hell is stinging nettle, lol? Wow, unreal. I have to ask, whether or not Rotman is receiving any sort of compensation for these sorts of lobbying, or any other sort of financial kickbacks. Next, there are some suspicious activity in the office, and the management (what management? is so inefficient, I've had faster service in Emergency rooms than a routine visit for an x-ray analysis. I kid you not, I waited over an hour for the doctor to simply say "X-ray's show nothing wrong with right leg." Oh, but maybe they were running late, and their caseload was disproportionately high. But, there were only two people ahead of me with no one in the waiting room? Over an hour for that? Seems so inefficient. Receptionists are unfriendly and unknowledgeable about professional protocols. They answer the phones, callously by saying "Doctor's office?" Vague, much? Also, did I mention that Dr. Rotman, who saw me a total of three times, and had my charts, did not know who I was. He even misplaced my ultrasound. I understand that I have mediCAL, and theoretically, I don't "pay" any of it except what is withheld from my paycheck, and my taxes (So if clearly do pay for it), but I'd venture to say any other place certainly would be far better than this. Maybe I'm wrong. Maybe it just gets worse. Insofar as being a business and a profession is concerned, this place needs to start considering different alternatives to their modus operandi. I don't want to go through all the hoops to switch doctors with medical, but I'm considering wasting all that necessary time to do so. -no more angry!

One of the worst doctors' office to ever be in Santa Clarita. Stay clear of this doctor and staff…read more This place needs to be shut down do to negligence. They do not listen to the patience needs or request.