I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely…read morecares. She helped me find the best deals and made sure I was getting the right treatments for me. She even followed up to make sure everything was perfect!!! I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside. That really touched me. She didn't have to do that, but she did Her kindness, thoughtfulness, and care truly stand out. She's such a beautiful human being, and I'm so grateful for her!!!

Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are…read morenot very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account. This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word.

I want to start by giving a massive shout-out to the team at the Westminster, Colorado location…read more The employees here are absolutely excellent--professional, welcoming, and they really do a great job of making you feel comfortable through what can be a pretty uncomfortable process. However, Removery's corporate protocols and booking systems are deeply frustrating and until recently no reliable way to validate or confirm that your appointment is actually in their system before you show up. You also don't know if you will have your treatment as you are not asked key questions before you show up. The system does not verify medication changes or other factors that would prevent you from having your treatment done. It is incredibly frustrating to have such a disconnect between an amazing local staff and a corporate system that lacks basic verification protocols. Five stars for the Westminster team, but corporate needs to ensure their appointment validation asks the key questions needed in order to ensure that the treatment can be performed immediately.

First review ever because I was blown away…read more Run, do not walk, from this heinous establishment. I had the pleasure of meeting Jenny, who not only does tattoo removal but also gives financial advice because of her experience with people who have "fat money." Besides her condescending tone throughout the entire appointment, when it came time to discuss pricing, I was blown away by the $3,000 quote. I understand that's the price you pay for getting stupid tattoos. When I said I was interested in paying the $3,000, Jenny then tried to convince me to do the monthly payment plan, which, according to her, is what people with "fat money" do. As a Jewish boy from Malibu who has learned endless financial lessons from two very successful parents, I thought, "Wow, Jenny really knows what she's talking about--why pay for something upfront when you can go into debt instead?" I also joked about wanting to remove all 100 of my tattoos. If it were realistically possible, I probably would. But after learning that one tattoo would cost $3,000, I realized I'd rather just remove the ones I no longer care about. Jenny somehow turned that into an argument against me, insisting that I shouldn't cover up any tattoos and should instead remove them all. I would rather black out my arm and my face than spend one more second with Jenny or ever go back to this Removery. Jenny cost this company a $3,000 sale today, and I want everyone to know that.

This place used to be ok but I purchased a package in January and never heard back on my requested…read moreappointment day, I followed up and no response. After disputing the charge, they submitted documents from 2023 when they actually would respond and I was able to get an appointment. Horrible customer service would not recommend at all.

Horrible experience and place, if you are going for tattoo removal STOP there are so many other…read moreplaces in LA where you will see real results. The lasers they have at this clinic are outdated and ineffective, the staff does not know what they are doing, and depending on who you talk to you will get a different answer. Save your money, go somewhere else, this place pretends to be a cheaper option but it's just a trap. You'll inevitably be left with a tattoo that's not progressing and a front desk person urging you to buy another package. Don't go here.

Let me just say that Dr. Dass definitely the best out there. One of my biggest insecurities was…read morealways my double chin as much weight as I lost I never had a snatched jawline/chin I think it's just from simple genetics, but after finally making the decision to book chin lipo with Dr. Dass I can say that my confidence has boosted. He was amazing during the whole process, telling me step-by-step what he was doing up until he was done with the surgery, which honestly only took 30 minutes . I had a little to no bruising & swelling went down pretty quickly ... I'm so grateful that I ended up getting this surgery because it's something I will never regret doing. It will officially be one year since my surgery in November and I have been loving every minute of my new chin. Thank you so much, Doctor. PS I also recommended one of friends and she is loving her results as well! We always talk about how amazing we look!

So, Dr. Dennis Dass did a horrible job when it came to my BBL. He did not explain anatomy to me and…read moredid not remove my saddlebag fat, inner thigh fat, or banana rolls, and instead just added more fat to my flat, wide butt and my overall bottom. I look very bottom-heavy. On top of that, when it came to my love handles, he basically overshaped one side of my love handles so much that it looks a little like he almost created a love handle on its own. What he also didn't explain is that when you do such a procedure and he takes off a lot of the fat from the back, all of that fat compensates and goes to your stomach. So now you just look like a reverse S, with your stomach protruding out and your butt protruding out. It seems that he knows he screwed up my love handles, but he won't do anything to fix it because he's too greedy about money and just wants to get to the next patient and ruin them as well.

I had the most amazing time here, Giau and Nico were amazing. Definitely coming back ASAP.read more

The worst of the worst. Beverly Hills is the same LaserAway office that sold me years ago on tons…read moreof "no expiration" packages to beat inflation etc., then later criticized me for not using my packages more timely and tried to rip me off, claiming I had nothing left in my account, and on top of that disrespectfully wasting my time by not providing me advance notice that my appointment had been canceled by them--- just a couple hours prior to the time of my appointment when I had already left for the day and was on my way; ironic, since they require 24 hrs advance notice from a client to cancel an appointment without penalty. I then sat around in the waiting room while Giau said she would look into it, only to then be told after waiting another half-hour that I wouldn't be able to be seen or have my issue looked into. Rather than take responsibility for their disorganization and unknowledeable personnel, they just point the finger from one employee to the next and send the client on a wild goose chase with no end. The manager TK claimed he would help me with my account and had scheduled me for that appointment, but later was evasive and refused to help get to the bottom of their errors, saying I would get a call back later in the day, but never calling back, then saying Giau was working on my case and would contact me that afternoon (that never happened). I was told other times by staff that Giau would call me right back the same day or the next day, only to find out later that she was on vacation for the whole week; how is it that their staff does not know when each other is on leave!? Turns out after much back and forth that they had to admit to having erroneously closed my account and had proof in their system the entire time that I had multiple services remaining, but instead of owning up to the gross error, tried to put the blame on me for not having finished the package sooner despite their "no expiration" policy. Seems the policy is just a false promise and ruse to get one to buy more, for since then I have read similar reports from other clients of their accounts being closed and being denied prepaid services because of errors committed by LaserAway.

Hi! I've been trying to get in touch with Boleyn Studio because I'm very interested in booking an…read moreevaluation/consultation for stretch mark treatment. I'm contacting you internationally from Saudi Arabia and would love to arrange an evaluation before planning my trip. Could you please let me know the best way to contact the studio and schedule an appointment or virtual consultation? I'd really appreciate your help. Thank you so much!

Update: After…read morefurther attempting to resolve this matter directly, I was offered a partial refund only if I agreed to certain conditions, including removing my review, signing a non-disparagement agreement, and withdrawing my bank dispute. I was also informed that if I proceeded with a chargeback, it could be treated as a "fraudulent chargeback" or "theft of services," and that the balance could be sent to collections with additional fees. I was not comfortable agreeing to those terms, so I chose to proceed through my financial institution. Overall, I felt the treatment was incomplete, guidance and scheduling was not safely implemented, and I had difficulty getting the issues properly resolved.

I've been coming to them for pico sure laser tattoo removal. After six sessions I'm seeing good…read moreresults. What I didn't expect is the level of customer service, follow up, ease of scheduling, reminders, etc. top notch. Highly recommend! Mary is the best.

I have to say I am so pleased with LaserXX... I had a baby Botox treatment done with Doreen (PA),…read moreand she was incredible! I was so nervous to get any work done, but she had me feeling so comfortable as she walked me through each step of the process. Will definitely be coming back to LaserXX and asking for Doreen :) I also did tattoo removal, I will upload pictures of how my finger tattoo is looking after the second removal treatment. I'm no expert, but I think it's going away slowly but surely:

Shrabya is the most compassionate and knowledgeable NP…read more I couldn't recommend her more and I always request her. She makes me feel safe and cared for and has helped me overcome some of my nutritional deficiencies since I've been coming to see her. She has incredible bedside manner and you can tell she cares greatly about her clients and is truly invested in their well-being & passionate about her craft. She is the only nurse I see here and this is the only place I want to get my IVs and other treatments as well. Come see her ... I promise you will not be disappointed!!

Katie was amazing! Had a skin tag on a sensitive area and she removed it with no pain in less than…read morea few minutes. Absolutely amazing! Couldn't recommend more

1000/10 best tattoo removal in all of LA…read more I consulted with five different tattoo removal places in Los Angeles and spent a lot of time researching laser technology before choosing Think Again Tattoo Removal. I'm so glad I did, because they are truly in a league of their own. Most other places I visited felt extremely sales driven. They push you into expensive full removal packages, then use very low settings and quietly manage expectations so you never actually reach full removal. Several places even guaranteed I would have scarring AND couldn't show me real, complete removals from their own patients. Like why are you showing me patients you are actively treating, where are the results? That's what immediately stood out about Think Again. They use the best laser technology on the market and they pair it with a fractional laser, which makes a huge difference and eliminating that scarring. Most importantly, they showed me an entire BOOK of true before and after photos with REAL full removals. That level of transparency gave me the confidence to move forward. On my very first visit, I got to meet the owner, who is incredibly kind, ethical, and clearly runs his business with integrity and fair pricing, something that feels rare in this industry. The entire staff reflects that same energy. Kenzie is genuinely one of my favorite people on the planet. She is such a light, so kind, thoughtful, patient, and unbelievably knowledgeable. I ask a million questions, and she always takes the time to explain exactly how the laser works and why they do what they do. Today I went in not in the best mood after a rough week and tired from two hours of sleep and she completely turned my day around. I've only had three sessions, and some areas are already halfway gone. HELLO?! The progress has been incredible. Every single aspect of this place the technology, the results, the people, and the honesty, has exceeded my expectations. If you're searching for tattoo removal, the most important thing you can do is ask to see real, complete removals. I couldn't find that anywhere else and I doubt you will. Even if you don't fall in love with the vibe and people the way I did, you're guaranteed an exceptional, trustworthy treatment here. Best establishment in all of LA -- not just for laser, but as a company that genuinely values people. Highly recommend!

After going to several tattoo removal clinics that unfortunately left me with both hypopigmentation…read moreand hyperpigmentation, I was starting to lose hope. This is the first place that has not only continued my tattoo removal safely but has also significantly improved the skin damage caused by previous treatments. My skin tone is becoming much more even, and the discoloration has improved tremendously. I'm so grateful to have finally found someone who truly understands skin healing and pigmentation. I highly recommend them to anyone looking for tattoo removal, especially if you're dealing with complications from past treatments.

Absolutely marvelous place - the best in Los Angeles! I've been getting my Botox here every 3…read moremonths (they have a GREAT loyalty program) for almost 14 years. Dr Ella is amazing - so professional and kind and her results are natural and long lasting. Could not ask for anything more. They're located right on Wilshire /Los Angeles near Beverly Hills. They have valet parking as well so you don't have to worry (street parking is ample too). Staff is super friendly and overall wonderful place and experience every time.

From the friendly front desk, to the treatment nurses, to the wonderful doctor, everyone here is…read moregreat! Punctual, professional and excellent at their jobs! Los Angeles has lots of cosmetic med spas but this one is a gem!